About Cuddles
Cuddles is a modern pet care software for businesses like grooming, daycare, boarding, and training. It helps manage appointments, clients, and payments in one platform, with features for scheduling, client communication, and staff management.
Cuddles is a comprehensive software platform for pet care businesses, including grooming, daycare, boarding, and training. It streamlines operations by consolidating appointment scheduling, client management, and payment processing. Key features include a smart calendar, automated SMS/email reminders, online booking, and a mobile app for business management. The platform also offers robust client communication via two-way texting and marketing tools. Cuddles provides a 30-day free trial and offers several paid monthly plans with pricing based per location. It is a cloud-based solution accessible via web browser and mobile apps for iOS and Android.
Pros & Cons
- All-in-one platform for various pet care business types like grooming, daycare, and boarding.
- Features robust client communication tools, including automated reminders and two-way texting.
- Offers a mobile app for managing business operations remotely.
- Provides online booking capabilities for clients.
- Supports management of multiple business locations.
- The official help center is listed as 'Coming soon', which may limit self-service support options.
- Advanced features like two-way SMS and marketing tools require paid add-ons to the base plans.
- No specific third-party software integrations are listed on the website.
Features
Key features
Manage and track the status of upcoming appointments with an intuitive smart calendar.
Keep clients updated with automated email and text reminders, and engage via two-way texting and text marketing.
Allows pet parents to book services online, automating the booking process.
Securely accept payments both online and in-person with integrated payment processing.
Run the entire pet business from a phone with a dedicated mobile application for iOS and Android.
Simplify team scheduling and improve productivity.
Personalize customer experience by keeping key pet and client information in one place.
Use business data to make better decisions and facilitate growth.
Additional features
Set custom pricing based on pet size, hair length, and other factors.
Easily manage the inventory of products sold.
Create and manage service packages and client memberships.
Create custom forms and agreements for clients to sign digitally.
A dedicated portal and app for pet owners to interact with the business.
Tools to help manage and solicit customer reviews.
AI tools to help manage and convert leads.
Manage multiple business locations from a single platform.
Pricing
Monthly plans
- Clients & Pet Profiles
- Unlimited Services
- Bookings
- Calendar
- Client Reminders
- Pet Parent Portal & App
- Intake Form
- Online Booking
Per location. Includes 3 staff users.
Source: vendor pricing page →- All Starter Features
- Service Reports
- Agreements
- Multiple Locations
- Evaluations
- Products
- Reporting
- Memberships & Packages
Per location. Includes 10 staff users.
Source: vendor pricing page →- All Premium Features
- Advanced Analytics
- Task & Activities
- Cuddles AI
- Custom Forms
- Branded Online Booking
- Advanced Reporting
Per location. Includes unlimited staff.
Source: vendor pricing page →- API & Webhooks
- Enterprise Portal
- Support / Onboarding / CSM
- Royalty & fee management
- White-label booking portal
- Portfolio-level Business Intelligence
Contact sales for custom pricing. For sophisticated businesses looking to scale.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Cuddles
Cuddles is a modern pet care software for businesses like grooming, daycare, boarding, and training. It helps manage appointments, clients, and payments in one platform, with features for scheduling, client communication, and staff management.
Cuddles Details
Cuddles's In-App Market Place
Does Cuddles have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Clients & Pet Profiles
- Unlimited Services
- Bookings
- Calendar
- Client Reminders
- Pet Parent Portal & App
- Intake Form
- Online Booking
Per location. Includes 3 staff users.
Source: vendor pricing page →- All Starter Features
- Service Reports
- Agreements
- Multiple Locations
- Evaluations
- Products
- Reporting
- Memberships & Packages
Per location. Includes 10 staff users.
Source: vendor pricing page →- All Premium Features
- Advanced Analytics
- Task & Activities
- Cuddles AI
- Custom Forms
- Branded Online Booking
- Advanced Reporting
Per location. Includes unlimited staff.
Source: vendor pricing page →- API & Webhooks
- Enterprise Portal
- Support / Onboarding / CSM
- Royalty & fee management
- White-label booking portal
- Portfolio-level Business Intelligence
Contact sales for custom pricing. For sophisticated businesses looking to scale.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- All-in-one platform for various pet care business types like grooming, daycare, and boarding.
- Features robust client communication tools, including automated reminders and two-way texting.
- Offers a mobile app for managing business operations remotely.
- Provides online booking capabilities for clients.
- Supports management of multiple business locations.
- The official help center is listed as 'Coming soon', which may limit self-service support options.
- Advanced features like two-way SMS and marketing tools require paid add-ons to the base plans.
- No specific third-party software integrations are listed on the website.
Cuddles's Support Options
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