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custodian CMMS

by AG Research · Since 1991
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ActiveAvailable globallyCloud
Quick facts
VendorAG Research
Year launched1991
StatusActive
Location225 Charlotte St. Sydney, Nova Scotia, B1P 1C4 Canada
Countries servedGlobal
Languages15
Integrations
Free tier
Free trial
Contact sales

About custodian CMMS

Custodian CMMS is a maintenance management software from AG Research that provides asset management capabilities. It includes features such as a discussion forum, tutorials, and the ability to compare plans so users can choose the best option for their needs. Additionally, Custodian CMMS offers a free version, making it accessible for those new to maintenance management software. The platform is designed to be user-friendly and mobile-ready, ensuring that users can manage their assets effectively from anywhere. Key capabilities: Brochure Compare Plans Support Discussion Forum Tutorials Best for: maintenance managers and teams that need efficient management of assets and maintenance tasks.

Custodian CMMS by AG Research is a cloud-based maintenance management software designed to help businesses across various industries streamline their asset management, work order tracking, and preventive maintenance tasks. Its primary goal is to enhance operational efficiency by providing a centralized platform for managing maintenance activities. The software is particularly suited for industries such as manufacturing, hospitality, IT, security, telecommunications, education, public works, retail, and transportation. By offering a range of features that simplify maintenance operations, Custodian CMMS ensures that organizations can minimize downtime, extend the lifespan of their assets, and improve overall workflow efficiency. Key features include work order management, asset tracking, preventive maintenance scheduling, and detailed reporting capabilities. The user interface of Custodian CMMS is designed with simplicity in mind, ensuring that users can navigate the system with ease. The dashboard presents a clean and structured layout, giving users quick access to key functionalities such as maintenance schedules, asset logs, and pending work orders. The navigation menu is intuitive, reducing the learning curve for new users.

Pros & Cons

What users like
  • +Free Version Available (LITE): A significant advantage is the "forever free" LITE version, making it accessible for small businesses or those wanting to try CMMS without initial investment.
  • +Affordable Paid Plans (PRO): The PRO plans, especially PRO-150, are presented as very affordable, starting at a low monthly cost per user.
  • +Essential Features Included in All Versions: Core CMMS functionalities like asset management, PM scheduling, work orders, and cloud hosting are available even in the free version.
  • +User-Friendly Interface: The "intuitive and responsive interface" suggests ease of use across devices, which is crucial for user adoption.
  • +Comprehensive Feature Set: Even in the free version, it offers a solid set of features including asset database, location management, PM, reactive maintenance, and reporting. Paid versions expand on this with more users, assets, and advanced features.
  • +Scalability with Paid Plans: The tiered PRO plans (PRO-150, PRO-500) allow businesses to scale up as their needs grow, accommodating more users and assets.
  • +Secure Cloud Hosting & Backups: Worry-free cloud hosting with daily backups ensures data security and accessibility.
  • +Customizable Asset Categories: Flexibility to adapt the system to various industries through customizable asset categories.
  • +Support Resources: Access to a support library with video tutorials aids in user onboarding and maximizing software utilization.
What users flag
  • Support Limitations in LITE: While live chat support is offered in LITE, phone support is only available in paid plans, which might be a drawback for users needing more direct assistance.
  • No Mention of Integrations (Except API in PRO-500): Beyond the API in the highest tier, there's no mention of pre-built integrations with other software, which might be important for some businesses.
  • Canadian Pricing (CAD): Pricing is listed in Canadian Dollars, which might require currency conversion for users in other countries to accurately assess cost.
  • Limited User Reviews on this Page: The webpage itself doesn't feature user reviews, so it's hard to gauge user satisfaction beyond the listed features and benefits.

Features

Key features

Free Version Available
Offers a free-forever version (Custodian™ CMMS LITE) with essential features.
Asset Management Database
Includes asset database with image and document attachments.
Unlimited Facility Locations
Manage unlimited locations with nested sites and areas.
Intuitive and Responsive Interface
Easy to use on desktops, tablets, and mobile devices.
Preventive Maintenance Scheduler
Schedule recurring maintenance and reminders.
Reactive Maintenance Management
Report breakdowns easily with instant notifications for supervisors.
Automated Work Order Generation
Automatically generate and email/print work orders.
Customizable Asset Categories
Configurable for various industries.
Secure Cloud Hosting
Worry-free hosting with daily backups.
Support Library Access
Provides video tutorials and best-practice guides.
Scalable Plans
Offers different plans (LITE, PRO-150, PRO-500) to suit various business sizes and needs.

Additional features

Asset Management Database
Store asset details, images, and documents like manuals.
Image & Document Attachments
Add visuals and important files to asset records.
Unlimited Facility Locations
Manage multiple locations within the system.
Nested Sites and Areas
Organize locations with hierarchical structures for detail.
Intuitive Interface
User-friendly design for easy navigation.
Responsive Interface
Works well on desktops, tablets, and smartphones.
Preventive Maintenance Scheduler
Set up recurring maintenance schedules.
Recurring Maintenance Events
Automate the creation of PM tasks.
Maintenance Reminders
Get alerts for upcoming maintenance.
Reactive Maintenance Management
Handle unexpected breakdowns and repairs.
Issue Reporting
Users can easily report problems from any internet device.
Instant Notifications
Supervisors are alerted to reported issues immediately.
Automated Work Order Generation
System automatically creates work orders.
Email/Print Work Orders
Send work orders digitally or in hard copy.
Customizable Asset Categories
Adapt asset classifications to your industry.
Secure Cloud Hosting
Data is hosted securely in the cloud.
Daily Backups
Data is backed up daily for protection.
Support Library Access
Access video tutorials and help guides.
Video Tutorials
Learn how to use the CMMS with video guides.
Best Practices Guides
Get guidance on effective CMMS usage.
Up to 3 Users (LITE)
Free plan supports up to 3 user accounts.
Manage up to 15 Assets (LITE)
Free plan allows management of 15 assets.
Unlimited Contacts Directory (LITE)
Store unlimited contact information.
Unlimited Locations, Sites, and Areas (LITE)
Organize unlimited locations in the free plan.
Custom Asset Categories and Types (LITE)
Customize asset classifications in the free plan.
Easy Setup Wizard (LITE)
Guided process for initial setup.
Issue Reporting (LITE)
Users can report issues in the free plan.
Email Notifications (LITE)
Receive email alerts in the free plan.
Ticketing / Work-orders (LITE)
Manage work orders in the free plan.
Upload and Attach Files to Tickets (LITE)
Add attachments to work orders in the free plan.
Preventative Maintenance Scheduler (LITE)
Schedule PM tasks in the free plan.
Warranty Service Reminders (LITE)
Track warranties and get reminders in the free plan.
Training Documents and Videos (LITE)
Access training resources in the free plan.
Live Chat Support (LITE)
Get support via live chat in the free plan.
Secure Cloud-Hosted Software as a Service (LITE)
Cloud hosting included in the free plan.
3x Daily Data Backup (LITE)
Data backed up 3 times daily in the free plan.
500MB Database Storage (LITE)
Free plan includes 500MB of storage.
Mobile Access Interface with Low Data Usage (LITE)
Mobile access designed to use minimal data in the free plan.
Up to 25 Users (PRO-150)
Paid plan for up to 25 users.
Manage up to 150 Assets (PRO-150)
Paid plan for managing up to 150 assets.
Easy setup and configuration from CSV import (PRO-150)
Import data from CSV files for easier setup.
SMS-Text notifications, reminders, and alerts (PRO-150)
Get notifications via SMS text messages.
1-on-1 phone support (PRO-150)
Access direct phone support.
5GB Database Storage (PRO-150)
PRO-150 plan includes 5GB of storage.
Up to 100 Users (PRO-500)
Plan for larger teams with up to 100 users.
Manage up to 500 Assets (PRO-500)
Manage up to 500 assets in the PRO-500 plan.
Web API (PRO-500)
Connect Custodian™ PRO-500 to other software systems.
Custom Domain (PRO-500)
Use a custom domain name for your CMMS.
UNLIMITED Database Storage (PRO-500)
PRO-500 plan offers unlimited storage.
Dedicated Account Manager (PRO-500)
Get a dedicated contact for account support.
Request new features for future releases (PRO-500)
Influence future development with feature requests.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Custodian™ CMMS PRO-150

CAD 129

Countries & Languages

Global
Countries served
15
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicHindiBengaliUrdu

Billing currencies

🇨🇦CAD

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