About cyzen
Cyzen is an activity management application from Redfox that utilizes smartphones for mapping customers on a map, sharing location information, and generating reports to reduce time spent on tasks and increase productivity. It combines key features such as event and seminar management, visit sales for route marketing, and specialized versions for various industries like cleaning and real estate. cyzen is currently operational in over 630 companies across diverse sectors in Japan, supporting modern work practices for all types of users. The application is designed for ease of use, allowing anyone to manage their activities efficiently through their smartphone. Key capabilities: customer mapping location sharing report generation industry-specific versions user-friendly interface Best for: businesses that need efficient activity management solutions.
Cyzen, developed by redfox, is a specialized business support platform tailored to streamline the operations of “deskless workers,” particularly those in roles such as field service, door-to-door sales, property management, and retail rounding. Designed with mobile efficiency in mind, cyzen excels in improving visibility, communication, and reporting for mobile teams, enabling supervisors to better understand what their field teams are doing, where they are, and how efficiently they are performing. Its central strength lies in digitizing and simplifying field operations through intuitive smartphone-based tools, ensuring that even non-technical users can adopt the system quickly and start reporting with minimal friction. From GPS-based activity tracking to photo-enhanced reports, cyzen empowers field teams to stay productive and accountable without being weighed down by administrative burdens. The user interface is one of cyzen’s strongest features. It is optimized for mobile use and focuses on speed and simplicity, offering features like one-tap communication, voice input, and the ability to submit daily reports in as little as 10 seconds.
Pros & Cons
- +Designed for Deskless Workers: Focuses on sales, field service, cleaning, construction, and similar mobile roles.
- +Easy Data Capture: Smartphone app allows real-time reporting, GPS tracking, voice input, and photo uploads.
- +Fast Setup: Offers onboarding and training with deployment possible in as little as one business day.
- +Affordable Pricing: Starts from ¥1,000 per account, making it accessible for smaller teams.
- +Popular & Proven: Used by over 570 companies and 18,000 users across Japan, with 82+ million reports created.
- +Efficient Scheduling & Communication: Syncs with Google Calendar, provides chat and reporting features.
- +Industry Packages: Tailored solutions for sales, property management, cleaning, and more.
- +Digital Transformation Focus: Promotes DX (Digital Transformation) with simple, practical mobile tools.
- −Japan-Centric Design: Strong local orientation; international users may need customization or translation.
- −Limited Feature Depth: While great for basic reporting and tracking, it may lack advanced analytics or BI features.
- −Dependence on Mobile Access: Not all roles or users may be comfortable with mobile-first platforms.
- −Not a Full ERP: It’s a tactical tool—not a comprehensive enterprise planning system.
Features
Key features
- Deskless Worker Support
- Specifically designed to simplify work for mobile professionals like sales, field service, and property management staff.
- GPS Location Tracking
- Provides real-time visibility of team activities, showing where field staff are and what they are doing.
- Simplified Reporting with Photo Attachments
- Enables quick report creation (in 10 seconds) with photo attachments directly from a smartphone, even offline.
- Customizable Customer Map Creation
- Allows teams to create original customer maps for efficient planning and visiting.
- Smartphone-Centric Operation
- Optimizes tasks like reporting and data entry for mobile devices, making it easy, quick, and fast to use.
- Integration with External Calendars/Systems
- Connects with Google Calendar for schedule management and King of Time for attendance.
Additional features
- Business Support Service
- Provides support services for deskless workers.
- Industry-Specific Packages
- Offers tailored solutions for various industries like door-to-door sales, on-site work, cleaning, property management, posting, and store rounder management.
- GPS Functionality
- Tracks and displays the real-time location of field staff.
- Activity Visibility
- Shows what and where field staff are doing at a glance.
- Quick Report Creation
- Allows reports to be made in 10 seconds.
- Customer Information on Map
- Enables creation of customer information directly on a map.
- Smartphone-Based Activity Reporting
- Streamlines external activity reporting using only a smartphone.
- Voice Input
- Supports input through voice commands.
- Ease of Use & Speed
- Designed for user-friendliness, convenience, and quick operation.
- Instant Setup
- Can be used immediately with just a smartphone and PC.
- One-Tap Communication
- Facilitates quick conversations.
- Original Customer Map Creation
- Helps create and manage customer information for efficient team visits.
- GPS Location Information Display
- Visualizes team activities for improved customer satisfaction.
- Attendance System Linkage (King of Time)
- Can link attendance data with King of Time.
- Photo Attachment Reporting
- Allows easy sharing of reports with attached photos.
- Native App Functionality
- Works as a native app, supporting multiple photos and offline use (e.g., underground).
- Daily Report Creation
- Enables easy creation of daily reports.
- Document Output
- Supports outputting reports into various document formats.
- Schedule Management
- Allows sharing and planning of schedules for efficiency.
- Google Calendar Integration
- Can integrate with Google Calendar for schedule management.
- Google NAVI Automatic Integration
- Automatically links with Google Navigation.
- Chat/Report Comment Function
- Provides simple chat and comment features for team communication.
- Internet Calls (within work hours)
- Supports internet calls with work hour restrictions.
- Video Sharing
- Allows sharing of videos within the app.
- Data Digitization
- Easily digitizes the work of deskless workers.
- Customization Support
- Offers customization services during implementation.
- Onboarding Support
- Provides guidance and support during the onboarding process.
- Employee Lecture Support
- Helps with training employees on the system.
- API Integration
- Though not explicitly stated as a feature, the reference to King of Time and Google Calendar "linkage" and "integration" implies API capabilities for data exchange.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About cyzen
Cyzen is an activity management application from Redfox that utilizes smartphones for mapping customers on a map, sharing location information, and generating reports to reduce time spent on tasks and increase productivity. It combines key features such as event and seminar management, visit sales for route marketing, and specialized versions for various industries like cleaning and real estate. cyzen is currently operational in over 630 companies across diverse sectors in Japan, supporting modern work practices for all types of users. The application is designed for ease of use, allowing anyone to manage their activities efficiently through their smartphone. Key capabilities: customer mapping location sharing report generation industry-specific versions user-friendly interface Best for: businesses that need efficient activity management solutions.
cyzen Details
cyzen's In-App Market Place
Does cyzen have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
JPY (¥)
Pros & Cons
- Designed for Deskless Workers: Focuses on sales, field service, cleaning, construction, and similar mobile roles.
- Easy Data Capture: Smartphone app allows real-time reporting, GPS tracking, voice input, and photo uploads.
- Fast Setup: Offers onboarding and training with deployment possible in as little as one business day.
- Affordable Pricing: Starts from ¥1,000 per account, making it accessible for smaller teams.
- Popular & Proven: Used by over 570 companies and 18,000 users across Japan, with 82+ million reports created.
- Efficient Scheduling & Communication: Syncs with Google Calendar, provides chat and reporting features.
- Industry Packages: Tailored solutions for sales, property management, cleaning, and more.
- Digital Transformation Focus: Promotes DX (Digital Transformation) with simple, practical mobile tools.
- Japan-Centric Design: Strong local orientation; international users may need customization or translation.
- Limited Feature Depth: While great for basic reporting and tracking, it may lack advanced analytics or BI features.
- Dependence on Mobile Access: Not all roles or users may be comfortable with mobile-first platforms.
- Not a Full ERP: It’s a tactical tool—not a comprehensive enterprise planning system.
cyzen's Support Options
Contact
03-6452-8040Documentation
https://www.cyzen.cloud/ebook/download?hsLang=jacyzen's Alternatives
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