cyzen logo

cyzen

by redfox · Since 1989
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ActiveAvailable globallyCloud
Quick facts
Vendorredfox
Year launched1989
StatusActive
Location〒105-0004 Tokyo, Minato-ku, Shimbashi 5-35-8 Mizuno Building 2nd floor
Countries servedGlobal
Languages2
Integrations1+
Free tierN/A
Free trialYES
Contact salesN/A

About cyzen

Cyzen is an activity management application from Redfox that utilizes smartphones for mapping customers on a map, sharing location information, and generating reports to reduce time spent on tasks and increase productivity. It combines key features such as event and seminar management, visit sales for route marketing, and specialized versions for various industries like cleaning and real estate. cyzen is currently operational in over 630 companies across diverse sectors in Japan, supporting modern work practices for all types of users. The application is designed for ease of use, allowing anyone to manage their activities efficiently through their smartphone. Key capabilities: customer mapping location sharing report generation industry-specific versions user-friendly interface Best for: businesses that need efficient activity management solutions.

Cyzen, developed by redfox, is a specialized business support platform tailored to streamline the operations of “deskless workers,” particularly those in roles such as field service, door-to-door sales, property management, and retail rounding. Designed with mobile efficiency in mind, cyzen excels in improving visibility, communication, and reporting for mobile teams, enabling supervisors to better understand what their field teams are doing, where they are, and how efficiently they are performing. Its central strength lies in digitizing and simplifying field operations through intuitive smartphone-based tools, ensuring that even non-technical users can adopt the system quickly and start reporting with minimal friction. From GPS-based activity tracking to photo-enhanced reports, cyzen empowers field teams to stay productive and accountable without being weighed down by administrative burdens. The user interface is one of cyzen’s strongest features. It is optimized for mobile use and focuses on speed and simplicity, offering features like one-tap communication, voice input, and the ability to submit daily reports in as little as 10 seconds.

Pros & Cons

Pros
  • Designed for Deskless Workers: Focuses on sales, field service, cleaning, construction, and similar mobile roles.
  • Easy Data Capture: Smartphone app allows real-time reporting, GPS tracking, voice input, and photo uploads.
  • Fast Setup: Offers onboarding and training with deployment possible in as little as one business day.
  • Affordable Pricing: Starts from ¥1,000 per account, making it accessible for smaller teams.
  • Popular & Proven: Used by over 570 companies and 18,000 users across Japan, with 82+ million reports created.
  • Efficient Scheduling & Communication: Syncs with Google Calendar, provides chat and reporting features.
  • Industry Packages: Tailored solutions for sales, property management, cleaning, and more.
  • Digital Transformation Focus: Promotes DX (Digital Transformation) with simple, practical mobile tools.
Cons
  • Japan-Centric Design: Strong local orientation; international users may need customization or translation.
  • Limited Feature Depth: While great for basic reporting and tracking, it may lack advanced analytics or BI features.
  • Dependence on Mobile Access: Not all roles or users may be comfortable with mobile-first platforms.
  • Not a Full ERP: It’s a tactical tool—not a comprehensive enterprise planning system.

Features

Key features

Deskless Worker Support

Specifically designed to simplify work for mobile professionals like sales, field service, and property management staff.

GPS Location Tracking

Provides real-time visibility of team activities, showing where field staff are and what they are doing.

Simplified Reporting with Photo Attachments

Enables quick report creation (in 10 seconds) with photo attachments directly from a smartphone, even offline.

Customizable Customer Map Creation

Allows teams to create original customer maps for efficient planning and visiting.

Smartphone-Centric Operation

Optimizes tasks like reporting and data entry for mobile devices, making it easy, quick, and fast to use.

Integration with External Calendars/Systems

Connects with Google Calendar for schedule management and King of Time for attendance.

Additional features

Business Support Service

Provides support services for deskless workers.

Industry-Specific Packages

Offers tailored solutions for various industries like door-to-door sales, on-site work, cleaning, property management, posting, and store rounder management.

GPS Functionality

Tracks and displays the real-time location of field staff.

Activity Visibility

Shows what and where field staff are doing at a glance.

Quick Report Creation

Allows reports to be made in 10 seconds.

Customer Information on Map

Enables creation of customer information directly on a map.

Smartphone-Based Activity Reporting

Streamlines external activity reporting using only a smartphone.

Voice Input

Supports input through voice commands.

Ease of Use & Speed

Designed for user-friendliness, convenience, and quick operation.

Instant Setup

Can be used immediately with just a smartphone and PC.

One-Tap Communication

Facilitates quick conversations.

Original Customer Map Creation

Helps create and manage customer information for efficient team visits.

GPS Location Information Display

Visualizes team activities for improved customer satisfaction.

Attendance System Linkage (King of Time)

Can link attendance data with King of Time.

Photo Attachment Reporting

Allows easy sharing of reports with attached photos.

Native App Functionality

Works as a native app, supporting multiple photos and offline use (e.g., underground).

Daily Report Creation

Enables easy creation of daily reports.

Document Output

Supports outputting reports into various document formats.

Schedule Management

Allows sharing and planning of schedules for efficiency.

Google Calendar Integration

Can integrate with Google Calendar for schedule management.

Google NAVI Automatic Integration

Automatically links with Google Navigation.

Chat/Report Comment Function

Provides simple chat and comment features for team communication.

Internet Calls (within work hours)

Supports internet calls with work hour restrictions.

Video Sharing

Allows sharing of videos within the app.

Data Digitization

Easily digitizes the work of deskless workers.

Customization Support

Offers customization services during implementation.

Onboarding Support

Provides guidance and support during the onboarding process.

Employee Lecture Support

Helps with training employees on the system.

API Integration

Though not explicitly stated as a feature, the reference to King of Time and Google Calendar "linkage" and "integration" implies API capabilities for data exchange.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishJapanese

Billing currencies

🇯🇵JPY

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