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About D-EDGE

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D-EDGE Details

Vendor
Accor
Year Launched
Location
Paris, France
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch.
Users
Hotel Managers, Front Desk Receptionists, Sales and Marketing Managers, Revenue Managers, IT Administrators, Website Developers, Reservation Agents
Industries Served
Hospitality, Tourism, Hotel Management, Travel, Accommodation
Tags
Business Intelligence, CRM, Hospitality Property Management, Hotel Channel Management, Website Builder, Reservations.

D-EDGE's In-App Market Place

Does D-EDGE have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. RateGain: A revenue management tool that integrates with D-EDGE to help hoteliers optimize their pricing strategies and maximize revenue.

2. Quicktext: A chatbot solution that can be integrated with D-EDGE to automate customer service and streamline communication with guests.

3. Oaky: A upselling tool that works with D-EDGE to help hoteliers increase ancillary revenue by offering personalized upgrades and add-ons to guests.

4. ReviewPro: A reputation management platform that integrates with D-EDGE to help hotels monitor and respond to guest reviews across various online platforms.

5. HelloShift: A hotel operations management tool that can be connected to D-EDGE to streamline tasks

improve guest satisfaction

and increase operational efficiency.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£)

Pros & Cons

  • Comprehensive business intelligence tools for analyzing data and making informed decisions
  • Robust CRM capabilities for managing customer relationships and improving guest satisfaction
  • Seamless integration with hospitality property management systems for efficient operations
  • Powerful hotel channel management features for maximizing online distribution and revenue
  • User-friendly website builder for creating visually appealing and responsive websites
  • Streamlined reservations process to increase direct bookings and drive revenue
  • Steep learning curve for new users, may require extensive training
  • Limited customization options for reports and dashboards
  • Lack of integration with third-party software or systems
  • High upfront cost and ongoing maintenance fees
  • Limited customer support resources, may experience delays in resolving issues
  • Occasional glitches or bugs that can impact system functionality
  • Limited scalability for growing businesses or expanding operations.

D-EDGE's Support Options

D-EDGE's Alternatives