D-TEC logo

D-TEC

by D-One · Since 1994
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorD-One
Year launched1994
StatusActive
LocationVia Genova, 12, Carpi, Italia, Modena 41012, IT
Countries servedGlobal
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About D-TEC

D-TEC is an energy management software from D-One that provides solutions for home energy improvement. It includes real-time energy monitoring, usage analytics, and automated reporting, so homeowners can effectively manage their energy consumption. D-TEC enables users to identify peak usage times, track historical data, and receive insights on energy savings. The platform is designed to integrate with various smart devices, allowing for comprehensive energy management and control. Key capabilities: real-time monitoring usage analytics automated reports device integration user-friendly dashboard Best for: homeowners that need to monitor and reduce their energy consumption.

D-TEC is a versatile and customizable software solution designed to streamline field service management, job reporting, and customer service tasks. The platform enables businesses to manage digital intervention reports, schedule maintenance tasks, and handle support requests from customers. D-TEC is tailored for organizations with mobile workforces, offering a seamless experience across multiple devices, including Android, iOS, Windows, and macOS. By eliminating the need for paper forms, the software helps businesses save time, reduce errors, and improve communication with customers and technicians in the field. The user interface of D-TEC is intuitive and highly customizable, allowing users to modify fields, labels, and sections within the software without the need for programming skills. With drag-and-drop functionality, users can easily adjust the workflow, add new sections, and personalize the system to match their business needs. The platform also provides offline functionality, so technicians can continue working even when they lack internet connectivity, with data syncing to the cloud once they are back online. This ensures seamless workflow and data consistency across all devices used by the workforce.

Pros & Cons

What users like
  • +Highly customizable with drag-and-drop tools
  • +No programming skills required for customization
  • +Works offline and syncs when online
  • +Multi-platform support (Windows, macOS, Android, iOS)
  • +Web ticketing for customer requests
  • +Photo attachments and GPS tracking
What users flag
  • Pricing details not clearly stated, available on request
  • May require some initial setup time to customize
  • Lacks detailed in-app marketplace features

Features

Key features

Digital Job Reports
Technicians can fill out job reports digitally on mobile devices, eliminating paper forms and streamlining reporting processes.
Geolocation
The software tracks technician locations, improving task allocation and optimizing service routes.
Offline Functionality
Technicians can work offline, with data syncing to the cloud once an internet connection is available.
Customizable Reports
The platform allows users to modify fields, labels, and sections in job reports to suit their specific workflows.
Web Ticketing
Customers can submit service requests via a web link, which are automatically logged into the system.
Photo Attachments
Technicians can attach photos to tickets, enhancing the accuracy of reports and reducing disputes.

Additional features

Mobile Workforce Management
Allows users to assign tasks and track technician progress through mobile apps.
Task Scheduling
Automates the scheduling of maintenance tasks and interventions based on technician availability.
Email and WhatsApp Reports
Technicians can send completed reports directly to customers via email or WhatsApp.
Multi-Platform Compatibility
Available on Windows, macOS, and Web platforms, as well as Android and iOS for mobile devices.
Customer Geolocation
Geolocate both customers and technicians to optimize service delivery.
Customizable Interface
Users can easily modify the software interface to fit their business needs, using drag-and-drop tools.
Tracking and Reporting
Provides detailed tracking of technician locations and activities, and generates reports on job status.
Cloud Synchronization
Updates made on any device sync automatically with the cloud, ensuring consistent data across all platforms.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
5
Billing currencies

Interface languages

ItalianEnglish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD

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