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Dasceq

by Dasceq · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorDasceq
Year launched2017
StatusActive
Location605 N. MacArthur Blvd., 10th Floor Irving, TX, 75038
Countries servedGlobal
Languages6
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Dasceq

Dasceq is a debt recovery software from Dasceq that aids in the collection of delinquent amounts, past-due invoices, and bad debts. It combines Digital Debt Collection, Business Intelligence Offshoring, and Best Time to Call features so lenders, auto companies, banks, and fintech organizations can collect more efficiently. Dasceq’s Collection AI as a Service further supports improved decision-making in the collection process. The platform also includes DigiConnect, which fosters better communication in debt recovery. With its focus on cost-effective solutions and speed, Dasceq aims to facilitate better financial outcomes for its users. Key capabilities: Digital Debt Collection Business Intelligence Offshoring Best Time to Call DigiConnect Collection AI as a Service Best for: lenders and financial institutions that need effective debt recovery solutions.

Dasceq is an intelligent, AI-driven debt collection software designed to transform traditional collections strategies through data science and behavioral analytics. Developed to support a wide range of users, including first-party and third-party collectors, banks, auto finance companies, fintech firms, and compliance officers, Dasceq stands out by focusing on predictive modeling and customer engagement insights. Its primary purpose is to help organizations reduce delinquencies and improve recovery rates by identifying the best time, channel, and message to contact a debtor—without relying on guesswork. The software leverages advanced machine learning models to rank accounts based on their likelihood to pay and to guide agents on personalized, data-informed actions. The user interface of Dasceq is built with modern design aesthetics and usability in mind. Its clean dashboard provides an at-a-glance overview of critical metrics like risk segmentation, collector performance, and recovery forecasts. The navigation is intuitive, with clearly labeled tabs and modules that reduce the learning curve even for users who are new to analytics-driven platforms.

Pros & Cons

Pros
  • AI-Driven Efficiency: Uses advanced AI (CB2AI™, KYDCB™) to optimize collections, predict payments, and boost agent productivity (18% more collected, 33% agent efficiency).
  • Compliance & Risk Mitigation: Reduces compliance risk and ensures consistent, fair customer treatment.
  • Customer-Centric: Focuses on empathetic conversations, personalized digital treatment, and improved consumer experience.
  • Data-Powered Insights: Leverages data for early delinquency warnings, refined segmentation, and strategy optimization.
  • Scalable: Aims to help companies transform operations, suggesting adaptability for growth.
Cons
  • No Public Pricing: Requires direct contact for cost information.
  • Implementation Complexity: As an advanced AI solution, integration with existing legacy systems might be complex.
  • Specific Industry Focus: While versatile, its strong emphasis on financial services, auto, and banking might mean less specific features for other industries.
  • Dependency on Data Quality: AI performance heavily relies on the quality and volume of historical data provided by the client.

Features

Key features

AI-Powered Collections (CB2AI™ & KYDCB™)

Utilizes Consumer Behavior AI Algorithm (CB2AI™) and Know Your Delinquent Consumer Behavior (KYDCB™) Tracker to identify deep consumer behavior patterns for optimized collections.

Compliance Risk Reduction

Enables consistent and fair customer treatment and risk mitigation offers, ensuring adherence to regulatory frameworks.

Increased Collection Rates

Claims to help collect an average of 18% or more dollars by predicting which debts will go into collections and optimizing digital treatment.

Increased Agent Efficiency

Boasts an average 33% increase in agent efficiency by identifying "digital ready" accounts and promoting digitalization.

Predictive Payments & Early Warning

Provides robust, data-driven software to predict payments and offers an early warning system for delinquency.

Optimized Customer Engagement

Refines methods for categorizing borrowers and provides optimized strategies for customer engagement to reduce defaults and build better conversations.

Dynamic Algorithm Retraining

The AI algorithm can be regularly retrained to upgrade its accuracy in dynamic situations as new information becomes available.

Additional features

AI Solutions

Core technology for transforming operations.

CB2AI™ (Consumer Behavior AI Algorithm)

Analyzes and predicts consumer behavior.

KYDCB™ Tracker (Know Your Delinquent Consumer Behavior)

A tool to track and understand delinquent consumer behavior.

Robust Data-Driven Software

Powers payment prediction and efficiency.

Transformation of Operations

Helps companies move beyond legacy systems.

Cost Reduction

Aims to lower collection costs.

Complex Debt Collections Solution

Addresses the complexities inherent in debt recovery.

Consistent Customer Treatment

Ensures fairness and consistency in interactions.

Risk Mitigation Offers

AI-driven offers to reduce risk.

Regulatory Framework Adherence

Supports compliance with regulations.

Individualized Customer Treatment

Ensures each customer is treated fairly.

Higher Dollar Collection

Achieved through deep digital treatment and segmentation.

Multiple Segmentation of High-Risk Payers

Divides high-risk debtors into granular segments for targeted strategies.

Connection to Right Collection Agent

Matches specific consumer profiles to the most effective agents.

Digital Ready Account Identification

Pinpoints accounts that are suitable for digital collection efforts.

Increased Digitalization Adoption

Promotes greater use of digital collection channels.

Refined Methods of Categorizing Borrowers

Sophisticated classification of debtors.

Building Conversations with Collections

Focuses on empathetic and effective communication.

Filtering Out Easy Questions

Optimizes agent time by addressing simpler queries digitally.

Focus on Complex Requests

Allows representatives to spend more time on highly complex customer requests.

Rich Partner Ecosystem

Leverages partnerships for broader solutions and efficient operations.

Accelerated Decision Making

Helps clients make faster, data-backed decisions.

Competitive Edge

Provides a market advantage through advanced AI and efficiency.

Empathetic Conversations over Digital Bullying

Promotes a humane approach to collections.

Monetization of Data

Drives value from customer data through AI-driven propensity algorithms.

E-Book Resources

Provides downloadable guides, e.g., "The Ultimate Tax Season Checklist for Collectors in the Healthcare Industry."

Insights & News

Offers industry trends, blogs, webcasts, and reports from their CEO.

Membership & Accreditations

Highlights industry affiliations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR

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