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DataCRM

by DataCRM Solutions · Since 2010
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorDataCRM Solutions
Year launched2010
StatusActive
LocationDireccion CR 12 a # 78 40, Bogotá, Colombia
Countries servedGlobal
Languages2
Integrations13+
Free tierYES
Free trial
Contact sales

About DataCRM

DataCRM is a customer relationship management software from DataCRM Solutions that assists businesses in managing customer interactions and data. It combines contact management, sales tracking, and reporting features so users can analyze their customer relationships effectively. The platform provides tools for lead management and campaign tracking, allowing teams to monitor the success of their marketing efforts. Additionally, its mobile accessibility ensures that users can stay connected with clients on the go. Key capabilities: contact management sales tracking reporting lead management campaign tracking Best for: small to medium-sized businesses that need to manage customer data and improve sales processes.

DataCRM is a comprehensive software solution designed to meet the needs of construction companies looking to streamline their customer relationship management, lead generation, and sales processes. One of the standout features of this software is its robust lead management capabilities, allowing users to efficiently track and nurture leads from initial contact to conversion. The user interface of DataCRM is clean and user-friendly, making it easy for users to navigate and access the various features and functionalities. The design elements are intuitive and visually appealing, enhancing the overall user experience. Users can easily customize their dashboards and workflows to suit their specific business needs, making the software highly adaptable. In terms of core functionalities, DataCRM offers advanced sales automation tools that set it apart from its competitors. Users can automate repetitive tasks, such as lead scoring and follow-up emails, saving time and increasing efficiency. The software also provides real-time sales tracking and reporting, giving users valuable insights into their sales performance and pipeline.

Pros & Cons

What users like
  • +1. Efficient lead generation and management to maximize sales opportunities
  • +2. Online CRM platform for easy and accessible customer relationship management
  • +3. Sales enablement tools to enhance the effectiveness of sales teams
  • +4. Sales tracking for monitoring performance and evaluating strategies
  • +5. Tailored for small businesses to meet their specific needs and goals
What users flag
  • 1. Limited customization options for user interface and workflows
  • 2. Steep learning curve for new users due to complex features and settings
  • 3. Lack of integration with popular third-party applications and software
  • 4. Inconsistent customer support response times and assistance
  • 5. High cost of subscription and license fees for small businesses on a budget

Features

Key features

Sales Pipeline Management
Tracks sales opportunities and manages the sales process.
Contact Management
Centralizes customer information and interactions.
Quotation Generation
Creates and sends professional quotations.
WhatsApp Integration
Enables communication with customers via WhatsApp.
Marketing Campaign Tools
Helps businesses attract customers through online channels.
Mobile CRM
allows sales teams to manage information while away from the office.

Additional features

• Lead Capture and Management
Organize and distribute leads effectively, qualifying and scheduling them using a visual Kanban system.
• Sales Funnel Management
Monitor the entire sales process, analyzing conversion rates, average ticket size, lead time, and sales origins.
• Automated Actions
Streamline sales processes with automated tasks, reminders, and follow-ups to enhance efficiency.
• Customer Experience Management (CXM)
Manage customer interactions across various channels, including WhatsApp, chatbots, and webchat, to improve satisfaction and retention.
• Reporting and Analytics
Generate detailed reports and dashboards to gain insights into sales performance and customer behavior.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

USD 65

Pro

USD 95

Countries & Languages

Global
Countries served
2
Interface languages
12
Billing currencies

Interface languages

EnglishSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇿🇦ZAR

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