About DebtView
DebtView is a financial management software from Indigo Cloud that helps users manage and analyze debt-related information. It provides features such as debt tracking, budgeting tools, and reporting capabilities so users can maintain a clear overview of their financial obligations. DebtView also includes customizable dashboards to visualize debt progress and integrates with various financial accounts for comprehensive monitoring. Users can set alerts for payment due dates to avoid missed payments. Key capabilities: debt tracking budgeting tools reporting capabilities customizable dashboards account integration Best for: individuals and households that need to manage debt effectively.
DebtView by Indigo Cloud is a modern, cloud-based debt collection software tailored for organizations that require robust, scalable, and highly configurable solutions to manage their credit control and recovery operations. Designed primarily for use by debt collection agencies, internal collections departments, parking enforcement teams, insurance companies, and customer service units, DebtView aims to simplify the end-to-end process of managing cases—from initial referral to final resolution. One of its standout goals is to provide a centralized platform that promotes real-time visibility, automation, and control over complex workflows. Its modular design and flexible configuration options make it highly adaptable to industry-specific use cases. The user interface of DebtView reflects its cloud-native architecture—sleek, responsive, and accessible via any modern web browser. Its design is focused on clarity and efficiency, with intuitive dashboards that display key metrics and performance indicators at a glance. The platform uses a tile-based layout and collapsible menu structures, making navigation easy even for new users.
Pros & Cons
- +Cloud-Based & Scalable: Accessible anywhere, adjusts to demand, no hardware costs.
- +Automation: Streamlines workflows, communications (SMS/Email), and litigation.
- +Flexible & Customizable: Adapts to any industry, allows no-code customization.
- +Strong Security: Hosted in highly secure data centers with redundancy and continuous backup.
- +Diverse Payments: Offers multiple ways for debtors to pay, including self-service options.
- +Free Support & Updates: Included with all plans.
- +User-Friendly: Simple, uncluttered design for minimal training.
- −Pricing Not Transparent: No public pricing provided; requires direct contact.
- −Support Hours Limited: Free support is only available during UK business hours.
Features
Key features
- Cloud-Based Debt Collection Platform
- An all-in-one, highly flexible, simple, and scalable solution accessible from anywhere.
- Automated Workflows
- The core processing engine that automates and streamlines the debt collection process, defining what happens, when, and how for different case types.
- Flexible Instalment Plans
- Enables the creation and monitoring of flexible payment arrangements, including setting up recurring card payments.
- Granular Activities & Permissions
- Allows defining specific actions ("Activities") within cases and controlling user access with granular permissions to prevent errors.
- Integrated Multi-Channel Communication
- Seamlessly integrates two-way SMS, email templating, and automated letter printing (via fulfilment center if needed).
- Automated Litigation
- Supports the application of legal actions like County Court claims, Judgments, and Warrants with various interface options.
- Diverse Payment Options & Self-Service
- Offers multiple ways for debtors to pay (integrated card payments, Payment IVR, Click-to-Pay links, Secure Web Payments supporting various digital payment methods like Google Pay, Apple Pay, PayPal).
- High-End Security
- Hosted in highly secure, globally distributed data centers (including US DoD and Government approved), with 24/7 security personnel, data replication, and continuous backup.
Additional features
- Cloud-Based
- Runs entirely in the cloud, eliminating hardware, OS, or database license costs.
- Flexible
- Supports any industry and allows bespoke customization without coding.
- Simple Design
- Elegant, uncluttered design with regular updates for efficient use and minimal training.
- Scalable
- Can scale resources up or down on demand instantly, ensuring no resource limitations.
- Mobile-Ready
- Developed with responsive web-based technology, automatically resizing to fit any device (TVs to smartphones).
- Phone-Ready Screens
- Includes specific screens for mobile use cases like doorstep enquiries or issuing parking tickets.
- Free Business Hours Support
- Comprehensive support included with every plan.
- Free Updates & Fixes
- Delivered without downtime or additional cost.
- Secure Hosting
- Data centers are Microsoft-managed, staffed 24/7 by qualified security personnel.
- Data Redundancy
- Data is automatically replicated across three SQL Server database instances for instant recovery.
- Point-in-Time Restoration
- Continuous backup technology allows for data restoration to any specific point in time.
- Automated Workflow Process
- Fully automated process for managing debt collection from start to finish.
- Instalment Plans
- Simple setup and tools for collectors to aid negotiations and set up recurring card payments.
- Activities
- Customizable, self-contained commands representing actions on a case, with user rights and status-based restrictions.
- Workflow Builder
- Intuitive and powerful tool to define case processing.
- Word Templates
- Create a library of document templates using Microsoft Word.
- Integrated Two-Way SMS
- Easily and instantly reach debtors, manually or as part of a workflow, with two-way communication.
- Email Templates
- Send predefined or manual letters via email, manually or from a workflow.
- Automated Litigation
- Apply legal action via England and Wales County Courts; supports manual claims, Money Claim Online, and CCMCC interface.
- Dropbox Integration
- Quickly and easily associate files for collaboration.
- Integrated Card Payments
- Take credit and debit card payments directly within the case screen or financial area.
- Work Allocation
- Allocate debt types and categories to different teams on load; allows users and teams to take and pass ownership.
- Flexible Allocations
- Supports a comprehensive range of fee and cost allocation strategies.
- Personal Scheduler
- Helps users plan their day by showing scheduled prompts for calls and other account activities based on assigned cases.
- Payment IVR
- Automated 24/7/365 self-service payment option for customers.
- Click-to-Pay
- Personalized SMS, email, or WhatsApp messages with unique payment links; supports 3D Secure to reduce chargebacks.
- Secure Web Payments
- Fully-branded PCI-DSS Level 1 secure online payment portal with various integration options (Google Pay, Apple Pay, PayPal, Cryptocurrency Payments).
- Customization
- Ability to customize workflows and database fields without writing code.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About DebtView
DebtView is a financial management software from Indigo Cloud that helps users manage and analyze debt-related information. It provides features such as debt tracking, budgeting tools, and reporting capabilities so users can maintain a clear overview of their financial obligations. DebtView also includes customizable dashboards to visualize debt progress and integrates with various financial accounts for comprehensive monitoring. Users can set alerts for payment due dates to avoid missed payments. Key capabilities: debt tracking budgeting tools reporting capabilities customizable dashboards account integration Best for: individuals and households that need to manage debt effectively.
DebtView Details
DebtView's In-App Market Place
Does DebtView have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), SGD (S$), HKD (HK$), KRW (₩), ZAR (R)
Pros & Cons
- Cloud-Based & Scalable: Accessible anywhere, adjusts to demand, no hardware costs.
- Automation: Streamlines workflows, communications (SMS/Email), and litigation.
- Flexible & Customizable: Adapts to any industry, allows no-code customization.
- Strong Security: Hosted in highly secure data centers with redundancy and continuous backup.
- Diverse Payments: Offers multiple ways for debtors to pay, including self-service options.
- Free Support & Updates: Included with all plans.
- User-Friendly: Simple, uncluttered design for minimal training.
- Pricing Not Transparent: No public pricing provided; requires direct contact.
- Support Hours Limited: Free support is only available during UK business hours.
DebtView's Support Options
Email Address
support@debtview.comContact
+44 (0)1789 610522DebtView's Alternatives
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