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Delivery & Takeaway

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Software Status:Active

About Delivery & Takeaway

Delivery & Takeaway is a software platform from TLC DigiTech that implements an app-based online food ordering system for businesses. It combines features such as the creation and sale of dining experiences as use vouchers, benefits management including promo codes and vouchers, and a ratings and reviews recommendation platform so businesses can effectively engage with customers. Additionally, it includes a gifting journey with personalized messaging and lifecycle management of customer databases. This platform supports various tech advancements that improve customer focus and ease of operation. Key capabilities: use vouchers Benefits management Ratings and reviews Gifting personalization Customer lifecycle management Best for: restaurants and food service providers that need to offer online ordering solutions.

Delivery & Takeaway Details

Vendor
TLC DigiTech
Year Launched
2003
Location
501 Salcon Aurum, Jasola District Centre, New Delhi 110025, India
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
India
Languages
English
Users
Upscale restaurants, hotel-restaurants, premium food-service brands that want to run their own delivery / takeaway business
Industries Served
Hospitality / Restaurants, upscale restaurants, luxury hotels with in-house delivery services
Tags
Online ordering, take-away, delivery, loyalty, customer lifecycle, vouchers, surge pricing, personalization, premium dining

Delivery & Takeaway's In-App Market Place

Does Delivery & Takeaway have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), MXN ($), INR (₹), BRL (R$), ZAR (R)

Pros & Cons

  • Empowers restaurant brands to capture first-party customer data and own the ordering relationship
  • Provides highly personalized ordering journeys by leveraging customer cohort data and behavior
  • Enables premium experiences with gifting and experience-voucher modules tailored for upscale clientele
  • Integrates deeply with CRM and loyalty systems to create coherent loyalty and marketing workflows
  • Likely expensive or complex to deploy for smaller, independent restaurants lacking enterprise infrastructure
  • Custom implementation is required, making time-to-launch slower than third-party aggregator platforms
  • Requires integration with existing systems (CRM, payment), which may demand technical resources
  • Data and ordering platform ownership is concentrated in-house, meaning restaurants must manage and maintain customer data responsibly

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