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ServTracker

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Software Status:Active

About ServTracker

ServTracker is a software platform from Caseworthy designed for senior service organizations. It provides features such as scheduling capabilities, client management tools, and operational analytics so organizations can improve efficiency and accuracy in service delivery. The platform allows users to capture client, service, and schedule details easily. ServTracker is purpose-built for aging service providers, specifically addressing the needs of home-delivered meal programs and other senior care services. Key capabilities: scheduling tools client management operational analytics reporting features compliance tracking Best for: senior service organizations that need to manage their operations and improve service delivery for elderly clients.

ServTracker Details

Vendor
Caseworthy
Year Launched
2008
Location
PO Box 70837 West Valley City, UT 84170
Deployment
cloud, ios, android
Training Options
demo
Countries Served
All Countries
Languages
English, Spanish, French, Portuguese, Russian, Chinese, Arabic, German, Italian, Japanese, Korean, Dutch, Turkish, Polish, Swedish, Greek, Hebrew, Thai, Danish, Finnish, Norwegian, Czech, Hungarian, Slovak, Romanian, Bulgarian, Catalan.
Users
Administrator, Care Coordinator, Nurse, Case Manager, Scheduler, Billing Specialist, Client, Family Member.
Industries Served
Home Health Care, Elder Care, Disability Services, Social Services
Tags
Home Health Care, NorthStar Care, ServTracker, Care management, Scheduling, Billing, Reporting, Electronic Visit Verification (EVV), Mobile application, Client records, Caregiver management, Time tracking, Compliance, Medicaid Billing

ServTracker's In-App Market Place

Does ServTracker have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), MXN ($)

Pros & Cons

  • Streamlines scheduling and client management processes
  • Improves efficiency and accuracy in billing and invoicing
  • Enhances communication between staff members and clients
  • Increases accountability and transparency in caregiver tasks
  • Provides real-time access to client records and care plans for better decision-making
  • Lack of customization options for individual agencies' specific needs
  • Steep learning curve for new users, leading to potential errors in data entry
  • Limited integration with other software systems, causing inefficiencies in workflow
  • Occasional system crashes or glitches, resulting in lost or corrupted data
  • Limited customer support or training resources available
  • High cost for initial setup and ongoing maintenance.

ServTracker's Support Options

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