About Descartes
Descartes provides a suite of logistics and supply chain management software. Its solutions cover B2B messaging, customs compliance, transportation management, global trade intelligence, and e-commerce operations for businesses of all sizes.
Descartes is a broad logistics and supply-chain management software portfolio that falls into categories such as transportation management, fleet performance management, B2B/EDI connectivity, customs and regulatory compliance, broker and freight-forwarder systems, ecommerce operations, and global trade intelligence. Its primary purpose is to help logistics-intensive businesses plan, execute, track, automate and optimize shipments, fleets, warehouse operations, customs processes and supply-chain information through the Descartes Global Logistics Network (GLN). Key features include multimodal transportation management, real-time shipment visibility, route planning, dispatch, telematics, warehouse management, shipping, customs filings, analytics, capacity matching and integrations with ERP, ecommerce, accounting and other business systems. User feedback is generally positive about its interface, navigation, automation, tracking capabilities and efficiency, although some users report slow performance with large datasets, occasional technical glitches, delayed tracking updates and some outdated or less intuitive interfaces depending on the specific Descartes product. Integration is a major strength, with products connecting to systems such as SAP, Oracle, NetSuite, QuickBooks, Shopify and numerous transportation and ecommerce platforms. Training and support include documentation, videos, webinars, live/online training, knowledge bases, phone, chat and help-desk support.
Pros & Cons
- Offers a comprehensive suite of solutions covering the entire supply chain.
- Provides tools for ensuring compliance with global trade and customs regulations.
- Automates key processes like EDI, invoicing, and customs filings.
- Includes AI-driven features for inventory forecasting and demand planning.
- Supports a wide range of users, including freight forwarders, brokers, and e-commerce businesses.
- Pricing information is not publicly available and requires contacting sales.
- The vast number of products and solutions can be complex to navigate for new users.
Features
Key features
Connects shippers, carriers, and logistics providers on a real-time platform to manage domestic and international supply chain operations.
Enables digital data exchange and automated communication between trading partners across global supply networks.
Automates security filings and customs documentation to streamline cross-border trade and clear shipments faster.
Integrates route planning, driver dispatch, mobile communication, and telematics to improve fleet productivity.
Provides access to international trade data and restricted party screening to ensure regulatory compliance and optimize margins.
Additional features
Connects shippers, carriers, and logistics providers on a real-time platform to manage domestic and international supply chain operations.
Enables digital data exchange and automated communication between trading partners across global supply networks.
Automates security filings and customs documentation to streamline cross-border trade and clear shipments faster.
Integrates route planning, driver dispatch, mobile communication, and telematics to improve fleet productivity.
Provides access to international trade data and restricted party screening to ensure regulatory compliance and optimize margins.
Digitizes end-to-end shipment management, customs compliance, and accounting for freight forwarders and customs brokers.
Optimizes e-commerce warehouse fulfillment, picking, packing, and shipping processes to help businesses scale.
Coordinates, optimizes, and tracks multi-modal transportation operations across domestic and international routes.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Descartes
Descartes provides a suite of logistics and supply chain management software. Its solutions cover B2B messaging, customs compliance, transportation management, global trade intelligence, and e-commerce operations for businesses of all sizes.
Descartes Details
Descartes's In-App Market Place
Does Descartes have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Offers a comprehensive suite of solutions covering the entire supply chain.
- Provides tools for ensuring compliance with global trade and customs regulations.
- Automates key processes like EDI, invoicing, and customs filings.
- Includes AI-driven features for inventory forecasting and demand planning.
- Supports a wide range of users, including freight forwarders, brokers, and e-commerce businesses.
- Pricing information is not publicly available and requires contacting sales.
- The vast number of products and solutions can be complex to navigate for new users.
Descartes's Support Options
Email Address
servicedesk@descartes.comContact
+800 7866 3390Descartes's Alternatives
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