Direct Mail API logo

Direct Mail API

by LettrLabs · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorLettrLabs
Year launched2020
StatusActive
LocationLos Angeles, CA
Countries servedGlobal
Languages14
Integrations3+
Free tier
Free trial
Contact salesYES

About Direct Mail API

Direct Mail API is a communication software from LettrLabs that facilitates direct mail campaigns. It provides address validation, tracking, and reporting so businesses can efficiently manage their mailing processes. This API allows users to automate the creation and distribution of physical mail, ensuring accurate and timely delivery. It integrates with various CRM systems to easily pull customer data and send personalized communications. Key capabilities: address validation automated mailing tracking and reporting API integration customer data management Best for: marketing teams that need to execute targeted direct mail campaigns.

Direct Mail API by LettrLabs is a powerful, flexible solution that brings automation and personalization to the traditionally manual world of direct mail. Positioned as a modern tool for marketers and developers alike, it bridges the gap between digital precision and physical engagement by offering an API-driven platform that enables businesses to trigger personalized mail based on real-time customer behavior. Its core value lies in enabling event-based communications like thank-you notes, win-back offers, loyalty postcards, and more — all sent via postal mail — at speeds and scales previously unreachable without significant operational overhead. LettrLabs’ system is particularly well-suited for both developers and non-technical users. While the platform is built around a RESTful API for deep integration, it also provides a clean user dashboard with Canva-style design tools and a library of pre-built templates. For marketers with little coding experience, no-code automation options via Zapier and Make enable seamless workflows between thousands of popular tools and LettrLabs, meaning users can trigger mail based on actions in Shopify, Klaviyo, CRMs, or marketing automation platforms.

Pros & Cons

What users like
  • +Real Handwritten Mailers: Uses robots with real pens for authentic handwriting.
  • +Fast Fulfillment: Same-day or next-day printing with no minimum volume.
  • +Powerful Automation: Triggered mail via Shopify, Klaviyo, Zapier, and REST API.
  • +Personalization Tools: Merge fields, QR codes, and dynamic content supported.
  • +Campaign Analytics: Real-time tracking of delivery, scans, and conversions.
  • +Customization & Branding: 60+ handwriting styles, custom designs, and white-label support.
  • +Affordable Pricing: Competitive rates with nonprofit discounts available.
  • +Responsive Support: Highly rated customer service and onboarding assistance.
What users flag
  • No A/B Testing: Lacks built-in split testing for campaign optimization.
  • Precision May Feel Robotic: Handwriting is very neat—may not fully mimic human imperfection.
  • Limited Gifting Options: Not ideal for campaigns requiring physical gifts or inserts.

Features

Key features

Direct Mail API for Automated Triggers
Enables sending physical mail automatically from CRMs, websites, or e-commerce platforms based on real-time customer actions.
Handwritten & Printed Mail Formats
Supports a wide range of physical mail, including handwritten flat/bi-fold cards and letters, alongside various printed postcards and inserts, offering diverse personalization.
Built-in Address Verification & Deduplication
Automatically verifies and deduplicates mailing lists upon submission, significantly improving deliverability and reducing wasted spend.
Comprehensive Tracking & Analytics Dashboard
Provides real-time visibility into mail delivery status, QR code scans, engagement stats, and match-back conversion reporting for measurable ROI.
Industry-Specific Automation (e.g., Storm-Triggered Mail)
Offers unique automated triggers for specific industries, such as sending mail to home service prospects based on local weather events.
Same-Day or Next-Day Printing
Ensures rapid fulfillment with no minimum volume requirements, allowing for quick deployment of campaigns regardless of size.

Additional features

Direct Mail API
An Application Programming Interface for sending physical mail programmatically.
Automated Direct Mail
Enables sending targeted, personalized messages automatically.
Personalized Direct Mail
Allows for 1:1 messaging at scale using real-time customer data.
Handwritten Cards
Supports sending handwritten flat and bi-fold cards.
Printed Postcards
Offers various sizes (4x6, 6x9, 6x11) for printed postcards.
Letters in Handwritten Envelopes
Provides options for sending letters with a personal, handwritten touch.
Trifold Brochures
Supports sending trifold brochures.
Perforated Inserts
Allows inclusion of perforated inserts in mailings.
Dynamic Content & Images
Personalizes mail with variable text, merge fields, and images.
Personalized QR Codes
Generates unique QR codes for tracking engagement and conversions.
Design Tools & Templates
Includes a Canva-style editor and pre-built, industry-tailored designs.
Address Verification
Verifies addresses at the point of submission.
List Deduplication
Removes duplicate contacts from mailing lists.
Postal Service Formatting
Formats mail to match postal service standards for deliverability.
Real-Time Triggers
Connects with other platforms to initiate mail sends based on specific events.
Shopify Integration
Integrates for post-purchase or cart abandonment mailings.
Klaviyo Integration
Connects for flows based on Browse or inactivity behavior.
Zapier Integration
Integrates with over 6,000+ apps for broad automation capabilities.
LeadReveal Integration
Allows retargeting anonymous site visitors with physical mail.
Delivery Tracking
Provides updates on mail delivery status.
QR Scans Tracking
Monitors when QR codes are scanned.
Engagement Stats
Tracks recipient engagement with mailers.
Match-Back Conversion Reporting
Reports on whether a customer converted after receiving mail.
In-App Dashboard
Centralized dashboard for managing and tracking campaigns.
Lifecycle Mailings
Supports various stages of the customer lifecycle (welcome, thank-you, renewal, win-back, invoices).
Behavior-Based Triggers
Sends mail based on customer actions (e.g., cart abandonment, review requests, anniversaries).
Smart Segmentation
Enables segmenting mailing lists by audience traits (e.g., VIP, lapsed clients, ZIP code, demographics).
Local Targeting (ZIP Filters, Radius Mail)
Allows targeting based on geographic location.
New Mover Automation
Automates mailings to new movers.
Industry-Ready Formats
Offers formats tailored for specific industries.
Storm-Triggered Automation
For home service providers, triggered by weather events.
Same-Day/Next-Day Printing
Ensures fast turnaround for mail production.
No Minimum Volume Requirements
Supports sending any quantity, from 10 to 10,000+ pieces.
Free Sample Pack
Allows users to request a sample of mailers.
Schedule Walkthrough/Demo
Offers guided tours and technical details.
Cost Efficiency Benefits
Aims to reduce churn, lower customer acquisition cost (CAC), and increase lifetime value (LTV).
In-House Printing
Handles printing internally for maximum quality control.
Campaign Dashboard Analytics
Provides detailed reporting with performance breakdowns by segment.
Custom URLs & Coupon Codes Tracking
Tracks conversions through personalized URLs or codes.
Export Insights
Allows exporting data for further analysis.
Certified Mail Support
Enables sending certified mail for high-value or compliance-sensitive use cases.
60+ Handwriting Styles
Offers a wide variety of robotic handwriting styles.
Full Customization of Back of Card/Insert
Allows for offers, brand colors, and personalized images on the back of mailers.
White-Label Support
Enables agencies to manage multiple client accounts with custom branding.
Developer-Ready Interface
Provides a programmatic way to send physical mail.
REST API & Webhooks
Supports various integration methods.
Native Integrations
Direct connections with platforms like Shopify and Klaviyo.
No-Code Automation
Support for tools like Zapier and Make.
Campaign-Level Reporting
Provides overall performance metrics for campaigns.
Mailing List Management Tools
Tools for managing and segmenting mailing lists.
Audience Identification Tools
Helps build targeted lists using demographic filters.
Direct Mail Design Tools
Intuitive tools for creating visually compelling mailers.
Automation & Workflow Tools
Streamlines campaigns with triggered sends.
Tools for Real Estate, Non-profits, E-commerce, Home Services
Industry-specific solutions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Core

USD 249

Premium

USD 449

Countries & Languages

Global
Countries served
14
Interface languages
18
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabicTurkishHindi

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇳🇿NZD🇨🇭CHF🇸🇬SGD🇭🇰HKD🇸🇪SEK🇰🇷KRW🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB🇧🇷BRL🇿🇦ZAR

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