Direct Mail API logo

Direct Mail API

by LettrLabs · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorLettrLabs
Year launched2020
StatusActive
LocationLos Angeles, CA
Countries servedGlobal
Languages14
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About Direct Mail API

Direct Mail API is a communication software from LettrLabs that facilitates direct mail campaigns. It provides address validation, tracking, and reporting so businesses can efficiently manage their mailing processes. This API allows users to automate the creation and distribution of physical mail, ensuring accurate and timely delivery. It integrates with various CRM systems to easily pull customer data and send personalized communications. Key capabilities: address validation automated mailing tracking and reporting API integration customer data management Best for: marketing teams that need to execute targeted direct mail campaigns.

Direct Mail API by LettrLabs is a powerful, flexible solution that brings automation and personalization to the traditionally manual world of direct mail. Positioned as a modern tool for marketers and developers alike, it bridges the gap between digital precision and physical engagement by offering an API-driven platform that enables businesses to trigger personalized mail based on real-time customer behavior. Its core value lies in enabling event-based communications like thank-you notes, win-back offers, loyalty postcards, and more — all sent via postal mail — at speeds and scales previously unreachable without significant operational overhead. LettrLabs’ system is particularly well-suited for both developers and non-technical users. While the platform is built around a RESTful API for deep integration, it also provides a clean user dashboard with Canva-style design tools and a library of pre-built templates. For marketers with little coding experience, no-code automation options via Zapier and Make enable seamless workflows between thousands of popular tools and LettrLabs, meaning users can trigger mail based on actions in Shopify, Klaviyo, CRMs, or marketing automation platforms.

Pros & Cons

Pros
  • Real Handwritten Mailers: Uses robots with real pens for authentic handwriting.
  • Fast Fulfillment: Same-day or next-day printing with no minimum volume.
  • Powerful Automation: Triggered mail via Shopify, Klaviyo, Zapier, and REST API.
  • Personalization Tools: Merge fields, QR codes, and dynamic content supported.
  • Campaign Analytics: Real-time tracking of delivery, scans, and conversions.
  • Customization & Branding: 60+ handwriting styles, custom designs, and white-label support.
  • Affordable Pricing: Competitive rates with nonprofit discounts available.
  • Responsive Support: Highly rated customer service and onboarding assistance.
Cons
  • No A/B Testing: Lacks built-in split testing for campaign optimization.
  • Precision May Feel Robotic: Handwriting is very neat—may not fully mimic human imperfection.
  • Limited Gifting Options: Not ideal for campaigns requiring physical gifts or inserts.

Features

Key features

Direct Mail API for Automated Triggers

Enables sending physical mail automatically from CRMs, websites, or e-commerce platforms based on real-time customer actions.

Handwritten & Printed Mail Formats

Supports a wide range of physical mail, including handwritten flat/bi-fold cards and letters, alongside various printed postcards and inserts, offering diverse personalization.

Built-in Address Verification & Deduplication

Automatically verifies and deduplicates mailing lists upon submission, significantly improving deliverability and reducing wasted spend.

Comprehensive Tracking & Analytics Dashboard

Provides real-time visibility into mail delivery status, QR code scans, engagement stats, and match-back conversion reporting for measurable ROI.

Industry-Specific Automation (e.g., Storm-Triggered Mail)

Offers unique automated triggers for specific industries, such as sending mail to home service prospects based on local weather events.

Same-Day or Next-Day Printing

Ensures rapid fulfillment with no minimum volume requirements, allowing for quick deployment of campaigns regardless of size.

Additional features

Direct Mail API

An Application Programming Interface for sending physical mail programmatically.

Automated Direct Mail

Enables sending targeted, personalized messages automatically.

Personalized Direct Mail

Allows for 1:1 messaging at scale using real-time customer data.

Handwritten Cards

Supports sending handwritten flat and bi-fold cards.

Printed Postcards

Offers various sizes (4x6, 6x9, 6x11) for printed postcards.

Letters in Handwritten Envelopes

Provides options for sending letters with a personal, handwritten touch.

Trifold Brochures

Supports sending trifold brochures.

Perforated Inserts

Allows inclusion of perforated inserts in mailings.

Dynamic Content & Images

Personalizes mail with variable text, merge fields, and images.

Personalized QR Codes

Generates unique QR codes for tracking engagement and conversions.

Design Tools & Templates

Includes a Canva-style editor and pre-built, industry-tailored designs.

Address Verification

Verifies addresses at the point of submission.

List Deduplication

Removes duplicate contacts from mailing lists.

Postal Service Formatting

Formats mail to match postal service standards for deliverability.

Real-Time Triggers

Connects with other platforms to initiate mail sends based on specific events.

Shopify Integration

Integrates for post-purchase or cart abandonment mailings.

Klaviyo Integration

Connects for flows based on Browse or inactivity behavior.

Zapier Integration

Integrates with over 6,000+ apps for broad automation capabilities.

LeadReveal Integration

Allows retargeting anonymous site visitors with physical mail.

Delivery Tracking

Provides updates on mail delivery status.

QR Scans Tracking

Monitors when QR codes are scanned.

Engagement Stats

Tracks recipient engagement with mailers.

Match-Back Conversion Reporting

Reports on whether a customer converted after receiving mail.

In-App Dashboard

Centralized dashboard for managing and tracking campaigns.

Lifecycle Mailings

Supports various stages of the customer lifecycle (welcome, thank-you, renewal, win-back, invoices).

Behavior-Based Triggers

Sends mail based on customer actions (e.g., cart abandonment, review requests, anniversaries).

Smart Segmentation

Enables segmenting mailing lists by audience traits (e.g., VIP, lapsed clients, ZIP code, demographics).

Local Targeting (ZIP Filters, Radius Mail)

Allows targeting based on geographic location.

New Mover Automation

Automates mailings to new movers.

Industry-Ready Formats

Offers formats tailored for specific industries.

Storm-Triggered Automation

For home service providers, triggered by weather events.

Same-Day/Next-Day Printing

Ensures fast turnaround for mail production.

No Minimum Volume Requirements

Supports sending any quantity, from 10 to 10,000+ pieces.

Free Sample Pack

Allows users to request a sample of mailers.

Schedule Walkthrough/Demo

Offers guided tours and technical details.

Cost Efficiency Benefits

Aims to reduce churn, lower customer acquisition cost (CAC), and increase lifetime value (LTV).

In-House Printing

Handles printing internally for maximum quality control.

Campaign Dashboard Analytics

Provides detailed reporting with performance breakdowns by segment.

Custom URLs & Coupon Codes Tracking

Tracks conversions through personalized URLs or codes.

Export Insights

Allows exporting data for further analysis.

Certified Mail Support

Enables sending certified mail for high-value or compliance-sensitive use cases.

60+ Handwriting Styles

Offers a wide variety of robotic handwriting styles.

Full Customization of Back of Card/Insert

Allows for offers, brand colors, and personalized images on the back of mailers.

White-Label Support

Enables agencies to manage multiple client accounts with custom branding.

Developer-Ready Interface

Provides a programmatic way to send physical mail.

REST API & Webhooks

Supports various integration methods.

Native Integrations

Direct connections with platforms like Shopify and Klaviyo.

No-Code Automation

Support for tools like Zapier and Make.

Campaign-Level Reporting

Provides overall performance metrics for campaigns.

Mailing List Management Tools

Tools for managing and segmenting mailing lists.

Audience Identification Tools

Helps build targeted lists using demographic filters.

Direct Mail Design Tools

Intuitive tools for creating visually compelling mailers.

Automation & Workflow Tools

Streamlines campaigns with triggered sends.

Tools for Real Estate, Non-profits, E-commerce, Home Services

Industry-specific solutions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Core
USD 249/mo
billed monthly
Premium
USD 449/mo
billed monthly

Countries & Languages

Global
Countries served
14
Interface languages
18
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabicTurkishHindi

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇳🇿NZD🇨🇭CHF🇸🇬SGD🇭🇰HKD🇸🇪SEK🇰🇷KRW🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB🇧🇷BRL🇿🇦ZAR

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