Dito CRM

Additional features

CRM Software for Retail

Specifically designed for the retail industry.

Increase sales and customer retention

Aims to improve key retail metrics.

Integrates data

Combines information from various sources.

Activates consumers on the right channels

Enables targeted communication.

Drives your brand's revenue

Focuses on increasing income.

Improves customer management

Enhances the handling of customer relationships.

Creates customized communication

Allows for personalized messaging.

Generates results

Aims to produce measurable positive outcomes.

CDP tool with a 360º view of customers

Provides a comprehensive understanding of each customer.

Integration of data from physical stores and e-commerce

Connects online and offline information.

Centralizes consumer's online and offline purchases and interactions

Combines all customer activity.

Creates intelligent segments according to similar characteristics and behaviors

Groups customers for targeted actions.

Contact management tool

Helps organize and manage customer interactions.

Empowered salespeople with more commercial opportunities for physical stores

Equips sales staff to improve in-store sales.

Provide a Super APP for managers and salespeople

Offers a mobile application for sales teams.

Communicate at the right time and in a personalized way with customers

Enables timely and relevant interactions.

Information about profile, preferences, and purchase history

Provides key customer details to salespeople.

Increase the performance of your sales team

Aims to improve sales staff effectiveness.

Campaign management tool

Facilitates the creation and execution of marketing campaigns.

More engagement and retention of your customers

Aims to increase customer interaction and loyalty.

Creation of segmented and multichannel campaigns

Allows for targeted campaigns across various channels.

Trigger marketing campaigns on the main communication channels (email, SMS, and mobile push)

Supports key communication methods.

Automated and personalized way to impact your consumer at the right time

Delivers relevant messages automatically.

Artificial intelligence tool for retail

Uses AI specifically for the retail sector.

Use artificial intelligence to improve the conversion of your customer base

Aims to increase the percentage of customers who make a purchase.

Rely on technology developed for omnichannel retail

Designed for businesses with both online and offline presence.

Identify the propensity to buy according to the behaviors of your brand's consumers

Predicts customer purchasing likelihood.

Customer Experience tool

Focuses on managing and improving customer satisfaction.

Monitor your customers' satisfaction

Tracks how happy customers are with their experience.

Increase your brand's repurchase rate

Aims to encourage repeat purchases.

Learn how your consumers' experience is going

Gathers insights into customer satisfaction.

Gain powerful insights to improve your relationship with them

Provides data to enhance customer connections.

More autonomy and insights for your team to sell more

Empowers sales teams with data.

Automated sales without compromising the quality of your service

Streamlines sales processes while maintaining service quality.

Personalized communication to retain your customers

Uses tailored messaging for loyalty.

Segmented campaigns to reduce new customer acquisition costs

Targets campaigns to specific groups to improve efficiency.

Greater visibility of your base for more accurate and real-time decision-making

Provides better data for timely choices.

User-friendly and easy-to-navigate tool, perfect for all teams

Designed for ease of use across different teams.

Quick visualization of data and results to optimize the work of your marketing and commercial teams

Provides fast access to data for optimization.

Smart segmentations to increase the average ticket

Groups customers to encourage larger purchases.

Personalized and omnichannel solutions

Offers tailored solutions across multiple channels.

First response from the chat service within 1 minute

Promises quick support.

User-friendly and simple tool, which can be operated by anyone on the team

Easy to use for all staff members.

Privacy and security with customer data

Protects customer information.

Customer Success included

Offers support to help users achieve their goals.

Complies with the LGPD

Adheres to Brazilian data privacy laws.

Guarantees that the privacy and data of its customers will also be

Ensures data protection for users' customers.

Trigger campaigns through email, SMS, and mobile push

Supports key communication channels for campaigns.