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Dito CRM

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Software Status:Active

About Dito CRM

Dito CRM is a customer relationship management software from Dito that helps businesses manage their interactions with clients and prospects. It combines contact management, sales tracking, and reporting tools so users can efficiently organize and analyze customer data. This platform also provides automation for repetitive tasks, ensuring teams can focus on building relationships. Dito CRM allows for easy integration with other business tools, making data sharing straightforward. Key capabilities: contact management sales tracking reporting tools automation integration Best for: sales teams that need to efficiently manage customer relationships and improve engagement.

Dito CRM Details

Vendor
Dito
Year Launched
2008
Location
Rua Levindo Lopes, 357, 13º andar, Belo Horizonte, MG, Brazil
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Retail Salespeople, Store Managers, Marketing Managers, CRM Analysts, Customer Experience Managers, E-commerce Managers, Data Analysts, Campaign Specialists, Customer Success Teams, Executives in Retail Organizations
Industries Served
Fashion Retail, Supermarkets, Department Stores, Footwear Retail, Cosmetics and Beauty Retail, E-commerce, Home Goods and Furnishings, Sportswear and Activewear, Electronics Retail, Shopping Mall Retail Chains
Tags
CRM, Dito CRM

Dito CRM's In-App Market Place

Does Dito CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Integrated Data Tracking – Allows easy comparison between physical and online store performance.
  • Personalized Campaigns – Supports multi-channel marketing, leading to higher conversions.
  • Comprehensive CRM System – Covers customer segmentation, retention, and reactivation.
  • User-Friendly & Revenue Boosting – Practical features for customer relationship management.
  • Multi-Channel Communication – Works with SMS, Email, Push, and WhatsApp for customer outreach.
  • Strong Customer Support – Responsive service ensures smooth operations.
  • Complex Onboarding – Extensive features require time for proper training.
  • Limited Shopkeeper Training – Needs better support for store operators.
  • App Integration Issues – Currently lacks full integration, though improvements are underway.
  • Segmentation Learning Curve – Some difficulty in mastering customer segmentation tools.

Dito CRM's Support Options

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