About DLS Hosted PBX
DLS Hosted PBX is a communication platform from DLS Internet Services that provides voice over IP (VoIP) telephone services. It includes features such as call forwarding, voicemail to email, and auto attendant so businesses can manage their communications effectively. This solution is designed for companies looking to reduce costs associated with traditional phone systems while maintaining professional call handling capabilities. DLS Hosted PBX supports multiple extensions, remote teleworking, and integration with other business applications for improved collaboration. Key capabilities: call routing voicemail management conference calling mobile app access reporting and analytics Best for: small to medium-sized businesses that need a reliable phone system.
DLS Hosted PBX by DLS Internet Services is a comprehensive cloud-based Private Branch Exchange (PBX) software designed to enhance communication and collaboration for businesses of all sizes. The primary purpose of this software is to provide a robust telephony solution that converges voice, video, fax, conferencing, and messaging into a single platform, thereby improving customer responsiveness and operational efficiency. Key features include call routing, voicemail, call recording, conferencing, and automatic call distribution, all managed through a user-friendly interface. The user interface of DLS Hosted PBX is intuitive and easy to navigate, making it accessible even for users with limited technical expertise. The dashboard is well-organized, with clear menus and icons that guide users through various functionalities. Unique design elements, such as customizable dashboards and role-based permissions, allow users to tailor the interface to their specific needs, enhancing overall usability. In terms of functionality and features, DLS Hosted PBX stands out with its extensive suite of telephony tools. Distinctive features include video conferencing, SIP trunking, call tracking, and third-party integrations, which set it apart from competitors.
Pros & Cons
- +1. Cost Savings: The text emphasizes potential savings of up to 30% on communication bills and mentions flexible pricing models, leasing options, and the ability to avoid capital outlay for on-premise solutions. This suggests a strong focus on affordability.
- +2. Feature-Rich: The system boasts a wide array of features, from traditional phone functions to advanced unified communications, call center capabilities, web conferencing, and even multi-tenant support. This breadth of functionality is a significant advantage.
- +3. Scalability and Flexibility: The mention of "a-la-carte" pricing, multi-tenant support, and white-label options suggests the system can cater to businesses of different sizes and with varying needs, including MSPs looking to resell the service.
- +4. Reliable Cloud Platform: DLS highlights its robust VoIP infrastructure and years of networking experience, aiming to assure potential customers of the platform's reliability and stability.
- +5. Easy Management and Control: The system offers remote configuration and management, simplifying administration and reducing the need for on-site technical expertise.
- −1. Limited Specifics: While many features are listed, the description lacks detail about the specific functionalities within each category. For example, what specific call center features are included, or what platforms are supported for web conferencing? This lack of detail makes it difficult to compare with competitors.
- −2. Potential Vendor Lock-in: Leasing phone equipment could lead to vendor lock-in, making it harder to switch providers later. The text doesn't clearly outline the terms of equipment leasing.
- −3. Reliance on Internet Connection: As a hosted PBX, the system's performance is entirely dependent on the quality and reliability of the user's internet connection. This is not unique to DLS, but it's a general con of hosted solutions.
- −4. Lack of Independent Reviews: The provided text is purely promotional. There's no mention of independent reviews or customer testimonials, making it difficult to gauge the actual user experience and satisfaction with the system.
Features
Key features
- 1. Mirrored Extensions
- Allows users to access their business extension from anywhere, increasing flexibility and ensuring they don't miss important calls. This effectively turns any device into their office phone.
- 2. Advanced Reporting
- Provides in-depth analysis of call history, enabling businesses to evaluate team performance, sales metrics, and other key communication data. This data-driven approach helps optimize communication strategies.
- 3. High-Definition Clarity
- Offers superior call quality with twice the sound frequency of traditional phone systems, ensuring clear and professional communication. This enhances the overall customer experience.
- 4. Web Meetings
- Facilitates online presentations and meetings with screen sharing, document sharing, whiteboarding, and note-taking capabilities, streamlining collaboration and communication. This reduces the need for in-person meetings.
- 5. Cost Savings
- Offers potential savings of up to 30% on communication bills due to low rates, simple pricing, and no maintenance costs. This makes it a financially attractive option for businesses.
- 6. Multi-Tenant Support
- Enables running multiple companies on isolated Virtual PBX instances without extra charges, making it ideal for managing multiple entities or franchises. This simplifies management and reduces costs.
Additional features
- 1. Superior Communication Platform
- A comprehensive system designed to enhance business communication.
- 2. Advanced Reporting
- Provides in-depth call history analysis and metric evaluation.
- 3. High-Definition Clarity
- Offers superior audio quality for calls.
- 4. Web Meetings
- Enables online presentations and collaborative meetings.
- 5. Mirrored Extensions
- Allows access to business extensions from any location.
- 6. Easy Controls
- Simplifies remote configuration and management of the phone system.
- 7. Guaranteed Savings
- Promises lower phone bills through cost-effective pricing.
- 8. Security
- Ensures secure communication through encrypted voice and video.
- 9. Versatility
- Offers a wide range of features in a single package.
- 10. Messaging and Conferencing
- Provides unified communication features and geographic independence.
- 11. Reliable Cloud Platform
- Leverages a robust VoIP infrastructure.
- 12. Great Choice of Phones
- Offers various industry-standard SIP handsets.
- 13. Cost Savings
- Reduces communication expenses.
- 14. Traditional Phone Features
- Includes Caller ID, Call Waiting, Call Transfer, Three-Way Calling, Do Not Disturb, etc.
- 15. Management Controls
- Provides tools for managing the phone system.
- 16. Voicemail
- Offers voicemail services.
- 17. Answering
- Manages call answering options.
- 18. Call Routing
- Directs calls to the appropriate destinations.
- 19. Unified Communications Features
- Integrates various communication channels.
- 20. Call Center Features
- Provides functionalities for call centers.
- 21. Predictive Dialer
- Automates outbound dialing for sales or marketing campaigns.
- 22. Web Conferencing and Collaboration
- Supports online meetings and teamwork.
- 23. Multitenant Support
- Allows managing multiple companies on the same platform.
- 24. Future-Proof and Continuously Evolving
- Indicates ongoing updates and improvements.
- 25. Flexible Pricing
- Offers a-la-carte and all-inclusive pricing models.
- 26. Phone Leasing Options
- Provides options for leasing VoIP phones.
- 27. White Label
- Allows MSPs to brand the platform as their own.
Pricing
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About DLS Hosted PBX
DLS Hosted PBX is a communication platform from DLS Internet Services that provides voice over IP (VoIP) telephone services. It includes features such as call forwarding, voicemail to email, and auto attendant so businesses can manage their communications effectively. This solution is designed for companies looking to reduce costs associated with traditional phone systems while maintaining professional call handling capabilities. DLS Hosted PBX supports multiple extensions, remote teleworking, and integration with other business applications for improved collaboration. Key capabilities: call routing voicemail management conference calling mobile app access reporting and analytics Best for: small to medium-sized businesses that need a reliable phone system.
DLS Hosted PBX Details
DLS Hosted PBX's In-App Market Place
Does DLS Hosted PBX have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), BRL (R$)
Pros & Cons
- 1. Cost Savings: The text emphasizes potential savings of up to 30% on communication bills and mentions flexible pricing models, leasing options, and the ability to avoid capital outlay for on-premise solutions. This suggests a strong focus on affordability.
- 2. Feature-Rich: The system boasts a wide array of features, from traditional phone functions to advanced unified communications, call center capabilities, web conferencing, and even multi-tenant support. This breadth of functionality is a significant advantage.
- 3. Scalability and Flexibility: The mention of "a-la-carte" pricing, multi-tenant support, and white-label options suggests the system can cater to businesses of different sizes and with varying needs, including MSPs looking to resell the service.
- 4. Reliable Cloud Platform: DLS highlights its robust VoIP infrastructure and years of networking experience, aiming to assure potential customers of the platform's reliability and stability.
- 5. Easy Management and Control: The system offers remote configuration and management, simplifying administration and reducing the need for on-site technical expertise.
- 1. Limited Specifics: While many features are listed, the description lacks detail about the specific functionalities within each category. For example, what specific call center features are included, or what platforms are supported for web conferencing? This lack of detail makes it difficult to compare with competitors.
- 2. Potential Vendor Lock-in: Leasing phone equipment could lead to vendor lock-in, making it harder to switch providers later. The text doesn't clearly outline the terms of equipment leasing.
- 3. Reliance on Internet Connection: As a hosted PBX, the system's performance is entirely dependent on the quality and reliability of the user's internet connection. This is not unique to DLS, but it's a general con of hosted solutions.
- 4. Lack of Independent Reviews: The provided text is purely promotional. There's no mention of independent reviews or customer testimonials, making it difficult to gauge the actual user experience and satisfaction with the system.
DLS Hosted PBX's Support Options
Contact
847-854-4799DLS Hosted PBX's Alternatives
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VUC
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