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DLS Hosted PBX

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Software Status:Active

About DLS Hosted PBX

DLS Hosted PBX is a communication platform from DLS Internet Services that provides voice over IP (VoIP) telephone services. It includes features such as call forwarding, voicemail to email, and auto attendant so businesses can manage their communications effectively. This solution is designed for companies looking to reduce costs associated with traditional phone systems while maintaining professional call handling capabilities. DLS Hosted PBX supports multiple extensions, remote teleworking, and integration with other business applications for improved collaboration. Key capabilities: call routing voicemail management conference calling mobile app access reporting and analytics Best for: small to medium-sized businesses that need a reliable phone system.

DLS Hosted PBX Details

Vendor
DLS Internet Services
Year Launched
1994
Location
950 E. Oak Street Lake in the Hills, IL 60156
Deployment
cloud, on premise, windows, linux
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English
Users
Administrator, Supervisor, Customer Service Representative, Sales Representative, IT Support Specialist.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Cloud PBX Software, DLS Hosted PBX

DLS Hosted PBX's In-App Market Place

Does DLS Hosted PBX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), BRL (R$)

Pros & Cons

  • 1. Cost Savings: The text emphasizes potential savings of up to 30% on communication bills and mentions flexible pricing models, leasing options, and the ability to avoid capital outlay for on-premise solutions. This suggests a strong focus on affordability.
  • 2. Feature-Rich: The system boasts a wide array of features, from traditional phone functions to advanced unified communications, call center capabilities, web conferencing, and even multi-tenant support. This breadth of functionality is a significant advantage.
  • 3. Scalability and Flexibility: The mention of "a-la-carte" pricing, multi-tenant support, and white-label options suggests the system can cater to businesses of different sizes and with varying needs, including MSPs looking to resell the service.
  • 4. Reliable Cloud Platform: DLS highlights its robust VoIP infrastructure and years of networking experience, aiming to assure potential customers of the platform's reliability and stability.
  • 5. Easy Management and Control: The system offers remote configuration and management, simplifying administration and reducing the need for on-site technical expertise.
  • 1. Limited Specifics: While many features are listed, the description lacks detail about the specific functionalities within each category. For example, what specific call center features are included, or what platforms are supported for web conferencing? This lack of detail makes it difficult to compare with competitors.
  • 2. Potential Vendor Lock-in: Leasing phone equipment could lead to vendor lock-in, making it harder to switch providers later. The text doesn't clearly outline the terms of equipment leasing.
  • 3. Reliance on Internet Connection: As a hosted PBX, the system's performance is entirely dependent on the quality and reliability of the user's internet connection. This is not unique to DLS, but it's a general con of hosted solutions.
  • 4. Lack of Independent Reviews: The provided text is purely promotional. There's no mention of independent reviews or customer testimonials, making it difficult to gauge the actual user experience and satisfaction with the system.

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