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DNA Tasting by Tobu Group emerges as a highly specialized Customer Relationship Management (CRM) solution tailored to the distinct operational and marketing needs of wine companies. Designed to help wineries, tasting rooms, vineyards, and wine tour operators better manage their customer interactions, reservations, and tastings, the software distinguishes itself by addressing the very specific challenges that wine businesses face in a competitive and experience-driven industry. Rather than being a generic CRM platform with a few adjustable features, DNA Tasting is purpose-built with deep integration into the daily workflows of wine producers and sellers, making it a compelling option for businesses seeking a platform that understands their language and needs. At the heart of DNA Tasting’s appeal is its commitment to user-friendly design. Its simple and intuitive graphical interface allows for quick navigation, reducing the learning curve for new users and allowing even those with limited technical expertise to quickly become proficient in using the software.
DNA Tasting provides a centralized, cloud-based tool to organize and manage all aspects of wine company visits and tastings, including tracking reservations, sales, and customer interactions.
It excels at converting one-time customers into loyal, repeat buyers by enabling detailed customer tracking and facilitating targeted communication, ensuring no customer information is lost.
The software allows users to segment customer data, create customized email templates, and send targeted newsletters, with the ability to monitor the effectiveness of each campaign.
DNA Tasting integrates directly with electronic invoicing and cash register systems, connecting to fiscal printers as required by new legislation, ensuring compliance with billing regulations.
The cloud-based system seamlessly synchronizes with Google Calendar, allowing users to manage appointments and tours from any device, providing a quick overview of reservation details and payment statuses.
Users can generate discount vouchers to build customer loyalty, encourage repeat purchases, and foster positive word-of-mouth for their wines.
Manage visits, tastings, and other activities from a single cloud tool to easily organize work, check the origin of reservations, and track sales.
Helps turn one-time customers into loyal customers who reorder wine by keeping track of their interactions and preferences.
Select groups of personal data, customize emails with templates, and check the results of each sending to personalize messages for customers.
Integrates electronic invoicing and/or the cash register of the management system directly to fiscal printers connected with the Revenue Agency, as required by new legislation.
Developed in the cloud and synchronized with Google Calendar for managing appointments and tours comfortably from a PC or mobile phone, providing all reservation information and payment statuses.
Generate discount vouchers to build customer loyalty, increase repeat orders, and create positive word-of-mouth.
Review tasting and direct sales turnover, check the origin of bookings and customer nationality, and track business performance to plan future actions and budgets.
Enter all contacts and specify their relationships with the company, with easily updatable customer cards that can be filtered or organized based on tags.
Provides a user-friendly interface for easy navigation and management of the software's features.
Insert tasks into the calendar, assign colors, and assign them to specific operators.
Find out which wine, tasting, or tour sold the most and in which country.
Filter personal data with desired characteristics (e.g., nationality, distributors, restaurateurs) and send targeted offers.
For wine cellars, the CRM allows checking the channel from which a booking originated and if it has already been paid for.
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Does Dna Tasting have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NZD ($), KRW (₩), SGD ($), HKD ($)
Email Address
info@tobugroup.comContact
0577 579 052Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
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