About DocMeIn
DocMeIn is a cloud based appointment scheduling system for medical practices. It provides color coded calendars, drag and drop rescheduling, and flexible business hours for each provider. Patients can request, confirm, or cancel appointments online around the clock, while automated reminders reduce no shows. The platform supports multi provider practices with separate profiles, recurring appointments, service catalogs, and data export or API integration. Key capabilities: Online scheduling with patient self service Multi provider calendars and profiles Automated reminders and recurring appointments Service catalogs and booking controls Data export and API integration Best for: Clinics and medical practices managing high appointment volumes.
DocMeIn Details
DocMeIn's In-App Market Place
Does DocMeIn have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (chf), Hkd (hk$), Sgd (s$), Nzd (nz$), Zar (r), Ils (₪), Sek (kr), Dkk (kr), Nok (kr), Inr (₹), Thb (฿), Rub (₽), Cny (¥), Krw (₩)
Pros & Cons
- Intuitive Interface: DocMeln is praised for its excellent, user-friendly interface that is easy to set up and operate.
- Automated Reminders: The software’s automated client reminder emails are highly valued, helping to reduce no-shows and keep appointments on track.
- Google Calendar Integration: Integration with Google Calendar is a significant advantage, allowing users to stay organized and manage their schedules efficiently.
- Ease of Use: Users find DocMeln easy to use, with free online booking and the ability to send out reminders and follow-up messages.
- Basic Online Booking: The software offers basic online booking features and allows the storage of essential patient data such as date of birth, health card information, insurance information, and contact details.
- Desktop Compatibility: DocMeln works well on desktop computers, making it suitable for office-based operations.
- Responsive Customer Service: Users appreciate the responsive customer service, which is helpful and supportive when needed.
- Effective Scheduling Tool: Once fully implemented, DocMeln is considered a fantastic scheduling tool that helps streamline appointment management.
- Lack of Client Health History Integration: The software does not currently support client health history integration, which would enhance its functionality for healthcare providers.
- Server Stability Issues: Users have reported recent instability with the server, which can disrupt operations.
- Customization Challenges: Adjusting options for online booking can be difficult, and sometimes reminders fail to send.
- Reliability Concerns: Frequent crashes make the software unreliable, and there is a lack of technical support, with no phone number available for immediate assistance.
- Limited Device Compatibility: The software is not smart-device friendly and is best used on a desktop, limiting its flexibility for mobile use.
- No Billing or Intake/SOAP Notes Capability: DocMeln does not support billing or intake/SOAP notes, requiring users to rely on additional programs for these functions.
- Integration Limitations: The software lacks integration with billing programs, which can be a significant drawback for users needing comprehensive practice management solutions.
DocMeIn's Support Options
Contact
+1 650-206-2469