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About DongoCRM

DongoCRM is a customer relationship management software from Dongo that focuses on managing interactions with clients. It offers features like contact management, sales tracking, and reporting tools so organizations can improve their customer relationships and simplify their sales processes. This platform is designed to help businesses of all sizes track leads, manage customer data, and analyze sales performance. DongoCRM supports integration with other software tools, providing a comprehensive solution for managing customer relationships. Key capabilities: contact management sales tracking reporting tools integration with other software user-friendly interface Best for: sales teams and customer service departments that need to effectively manage client relationships and sales activities.

DongoCRM Details

Vendor
Dongo
Year Launched
2019
Location
Mexico
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean.
Users
Small business owners, Solo entrepreneurs, Barbers, Beauticians, Massage therapists, Spa owners, Yoga instructors, Wellness professionals
Industries Served
Barbershop, Beauty salon, Massage, Spa, Yoga, Wellness, Personal care services, Health & wellness, Small business services
Tags
CRM, Small Business, Sales, Customer Relationship Management, Contact Management, Lead Management, Task Management, Pipeline Management

DongoCRM's In-App Market Place

Does DongoCRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • All-in-One for Small Businesses: Consolidates bookings, clients, sales, staff, and expenses, simplifying management for small service-based businesses.
  • Intuitive & Simple: Emphasizes ease of use, which is crucial for small business owners who may not be tech-savvy.
  • Booking-Centric: Strong features for appointment scheduling, including interactive calendars and no-show reduction.
  • Cloud-Based & Accessible: 24/7 access from any device with internet, no installation needed, ensuring data is always current.
  • Affordable Pricing: A clear and low per-user monthly fee ($10/user/month) is very attractive for small operations.
  • Generous Free Trial: A 14-day, fully unlimited free trial with no credit card required offers ample opportunity to evaluate.
  • Limited Scope: Primarily focused on service-based small businesses; may not be suitable for larger companies or those with complex sales funnels (e.g., B2B with long sales cycles).
  • "Marketing" Feature is "Soon": Core marketing automation capabilities are not yet available.
  • Basic CRM Functionality: While it covers essentials, it might lack advanced CRM features found in more comprehensive systems (e.g., in-depth lead scoring, complex workflow automation, advanced analytics customization, integrations with other tools).
  • No Explicit Mobile App: Stated as a "web application" not a "mobile app," meaning it runs in a browser on mobile devices rather than a native app experience, which might impact performance or user experience for some.
  • Limited Integration Information: No mention of integrations with other popular business tools (e.g., accounting software beyond expenses, email marketing platforms).

DongoCRM's Support Options

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