DoubleTick logo

DoubleTick

by QuickSell · Since 2017
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorQuickSell
Year launched2017
StatusActive
Location8th Floor, 8-B, Sagar Sangeet, Colaba Post Office, Mumbai, Mumbai City, Maharashtra, 400005
Countries servedGlobal
Languages11
Integrations11+
Free tierN/A
Free trialN/A
Contact salesN/A

About DoubleTick

DoubleTick is a sales acceleration platform from QuickSell that enables businesses to change conversations to conversions using Personal Commerce. It offers features such as creating the e-commerce catalogue, website, and app using only the phone, being trusted by millions of businesses from 100+ countries, and boosting conversion rates with Personal Commerce. This platform is built with QuickSell to provide a user-friendly use for businesses. Users can easily manage their online presence and increase sales through direct engagement. Key capabilities: e-commerce catalogue creation mobile app development multi-country support conversion rate boosting user-friendly interface Best for: businesses that need to improve their sales through direct customer interactions.

DoubleTick by QuickSell emerges as a forward-thinking alternative to traditional SMS marketing platforms by leveraging the powerful capabilities of the WhatsApp Business API. Rather than relying on simple text messages, DoubleTick utilizes WhatsApp’s rich messaging environment to create highly engaging and transactional customer interactions. This strategic shift aligns with the increasing demand for conversational commerce and personalized outreach in modern marketing. The platform is particularly well-suited for businesses seeking a seamless and scalable solution to automate customer engagement, enhance communication efficiency, and drive sales directly through messaging. Key features like bulk broadcasts, customer segmentation, order booking, catalog sharing, and robust automation through integrations position DoubleTick as a comprehensive tool for sales and marketing operations. At its core, the user experience is structured around a single, unified team inbox designed to streamline all WhatsApp conversations. This centralization of communication not only enhances team collaboration but also ensures that customer queries are addressed efficiently without the confusion of siloed interactions.

Pros & Cons

Pros
  • Integrates easily with existing CRM systems
  • Provides numerous features, including extensive chatbot capabilities.
  • Offers multiple third-party integrations to enhance functionality.
Cons
  • Pricing is considered high.
  • Lack of customer support negatively impacts the user experience.

Features

Key features

Real-Time Transactions

While not explicitly stated, the platform facilitates end-to-end order booking and showcasing products, implying transactional capabilities within WhatsApp.

Powered by WhatsApp Business API

Leverages the official WhatsApp Business API for reliable and scalable communication.

Meta Business Partner

Recognized as a trusted partner by Meta for building WhatsApp business solutions.

Broadcasts

Enables reaching and notifying a large customer base on WhatsApp in a single click.

Green Tick Verification

Helps businesses get verified as a brand on WhatsApp, enhancing trust.

Bulk Broadcast

Allows sending personalized messages directly to numerous customers simultaneously.

Customer Segmentation

Facilitates creating customer groups for running personalized campaigns.

Catalogues

Enables sending custom product catalogues to customers within WhatsApp.

Automation & Engagement

Offers tools to automate WhatsApp engagement through integrations and build complex customer journeys, bot flows, and drip campaigns.

Additional features

Real-Time Transactions

While not explicitly stated, the platform facilitates end-to-end order booking and showcasing products, implying transactional capabilities within WhatsApp.

Powered by WhatsApp Business API

Leverages the official WhatsApp Business API for reliable and scalable communication.

Meta Business Partner

Recognized as a trusted partner by Meta for building WhatsApp business solutions.

Broadcasts

Enables reaching and notifying a large customer base on WhatsApp in a single click.

Green Tick Verification

Helps businesses get verified as a brand on WhatsApp, enhancing trust.

Bulk Broadcast

Allows sending personalized messages directly to numerous customers simultaneously.

Customer Segmentation

Facilitates creating customer groups for running personalized campaigns.

Catalogues

Enables sending custom product catalogues to customers within WhatsApp.

Automation & Engagement

Offers tools to automate WhatsApp engagement through integrations and build complex customer journeys, bot flows, and drip campaigns.

Lead Engagement Bots

Provides bots for engaging potential customers.

Birthday Wishes Automation

Allows automated sending of birthday greetings to customers.

Integration with 3rd Party Tools

Connects with various external tools to enhance functionality.

Google Sheets Integration

Enables importing contacts and sending messages directly from Google Sheets.

Shopify Integration

Integrates with Shopify stores to reduce cart abandonment.

Zoho Integration

Allows engaging contacts from Zoho CRM on WhatsApp.

Zapier Integration

Connects DoubleTick with thousands of other apps for automation.

Leadsquared Integration

Improves lead generation, qualification, and closing processes.

Tally Integration

Enables sending templates to customers directly from Tally.

Pabbly Integration

Automates various business processes.

WooCommerce Integration

Integrates with WooCommerce stores to reduce cart abandonment.

QuickSell Integration

Automates order placement via WhatsApp using QuickSell's product catalogue.

Webhooks Integration

Connects with over 10,000 online software platforms.

Unified Inbox

Provides a single inbox for managing all customer conversations across all WhatsApp numbers.

Team Inbox

Allows sales and account management teams to use their own WhatsApp numbers within the platform.

End-to-End Order Booking

Enables showcasing products based on customer needs and taking orders directly within WhatsApp.

Roles & Access Control

Offers fine-grained permission controls with custom roles for team management.

Monitoring and Analytics

Provides insights into response times and overall WhatsApp operations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 141.58/mo
billed monthly
Pro
USD 217/mo
billed monthly

Countries & Languages

Global
Countries served
11
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN🇷🇺RUB

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