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Doxim CRM, developed by Doxim, is a specialized customer relationship management platform designed primarily for financial institutions, including credit unions, banks, and wealth management firms. It focuses on enhancing member and client relationships by offering a unified view of customer data and streamlining communication across multiple channels. Its core purpose is to drive better customer engagement and improve cross-selling opportunities through intelligent automation and centralized insights. Key features include contact management, campaign management, opportunity tracking, data analytics, and personalized communication tools tailored for regulated industries. The user interface of Doxim CRM is professional, well-organized, and built to accommodate users in highly structured work environments. The layout is clean and consistent, offering clearly defined modules for clients, opportunities, accounts, and campaigns. While the interface may initially appear complex to users unfamiliar with financial CRMs, it becomes intuitive with use, especially due to the logical structure and clearly labeled fields. Doxim CRM’s interface is designed to support real-time client engagement, offering relationship managers an at-a-glance summary of customer profiles, communication history, and financial milestones.
This CRM is specifically designed to address the unique needs and workflows of financial institutions.
Provides a complete snapshot of the customer, including financial data, product holdings, and service interactions, enabling informed decision-making.
Facilitates customer interaction across various touchpoints like ATMs, websites, and a mobile app, ensuring a consistent experience.
Aggregates data from disparate legacy systems into one warehouse, offering a more complete and actionable view of the business and customers.
Enables understanding a customer's financial situation within their broader economic context, facilitating more relevant interactions.
Streamlines the account opening process, reportedly reducing the number of steps by 70%, freeing up staff for more valuable conversations.
Allows users to view and document all customer engagements across all touchpoints for seamless conversation continuation.
Provides an understanding of the customer's financial situation within a broader "household" or economic micro-community.
Enables the monitoring and management of staff sales performance to identify top performers and areas for coaching.
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Does Doxim CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
AUD (A$), CAD (C$), CNY (¥), EUR (€), GBP (£), JPY (¥), USD ($)
Email Address
marketing@doxim.comUnleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
Trembi is a project management software from Trembi that supports teams in planning and executing…
Skynamo is a sales management software from Skynamo that supports field sales teams in managing…
Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…