DragApp logo

DragApp

by Drapapp · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorDrapapp
Year launched2019
StatusActive
LocationLondon, GB
Countries servedGlobal
Languages1
Integrations5+
Free tier
Free trialYES
Contact sales

About DragApp

DragApp is a collaboration software from Drapapp designed to turn Gmail into a team workspace. It includes features such as email management, WhatsApp integration, and task organization to help teams manage workflows like Help Desk, CRM, or Tasks efficiently. DragApp allows users to effectively manage emails across their team, share WhatsApp conversations, break down work into manageable tasks, view shared contact information across boards, and share files smoothly. This functionality supports better communication and organization within teams. Key capabilities: email management WhatsApp integration task organization contact sharing file sharing Best for: teams that need to manage workflows effectively within Gmail.

DragApp is an innovative and highly practical tool that effectively bridges the gap between email communication and task management. Its core value proposition lies in its ability to transform the ubiquitous Gmail inbox into a dynamic, collaborative workspace. This approach is a game-changer for businesses that rely heavily on email as their primary communication channel, as it eliminates the need to constantly switch between different applications to manage tasks, collaborate on projects, and handle customer support inquiries. The seamless integration with Gmail is the software's most significant strength, providing a familiar and comfortable environment for users while significantly boosting productivity. One of the most praised aspects of DragApp is its intuitive Kanban board interface. The ability to simply drag and drop emails from the inbox into different columns—such as "To-Do," "In Progress," and "Done"—makes it incredibly easy to visualize a team's workflow and track the progress of various projects. This visual approach is a major departure from the traditional, linear email list and offers a much clearer picture of workload distribution and task prioritization.

Pros & Cons

What users like
  • +Seamless Gmail Integration
  • +Highly intuitive and easy for new users to adopt
  • +Quite an affordable solution
  • +Allow for real-time collaboration and prevent communication gaps or duplicated work.
  • +Centralizing email, tasks, and notes, reduces email overload and helps teams stay organized and focused.
What users flag
  • It depends on GMail
  • Lack advanced features and deep customization options
  • Occasionally slow down the Gmail interface or conflict with other extensions
  • Slightly Steep Learning Curve for New Users

Features

Key features

Shared Inbox
This feature allows teams to manage emails from a single inbox, ensuring that everyone has visibility and accountability for incoming messages.
Kanban Boards
DragApp transforms your Gmail inbox into a visual Kanban board, allowing you to organize emails and tasks with a simple drag-and-drop interface. This provides a clear overview of your workflow.
Workflow Automation
The software includes tools to automate repetitive tasks with rules and triggers, which reduces manual effort and streamlines processes.
Team Collaboration
DragApp facilitates team communication with features like internal chat, @mentions, and collision detection to prevent duplicate replies.

Additional features

Email Management
Manage emails effectively across your team.
Tasks
Break down work into manageable tasks directly within emails.
Contacts
View and share contact information across your boards.
Files
Share files with your team in a centralized location.
Shared Inbox
Manage shared emails from inside Gmail, with shared drafts and collision detection.
Assignments
Assign emails to specific team members to ensure accountability.
Team Chat & @mentions
Add context to conversations with an internal chat on each card and mention teammates for attention.
Shared Tags
Organize your inbox for your team with shared, color-coded tags.
AI Assistants
Use AI for sentiment detection, email summarization, and to compose draft replies.
Workflows & Automation
Automate tasks with rules and triggers, including round-robin and load balancer assignments.
Analytics and Reporting
Gain insights into team performance and workflow efficiency through detailed reports.
Customization
Tailor workflows to specific team needs with custom fields and customizable permissions.
Mobile Access
Access and manage your workflows on the go with a mobile-friendly interface.
Email Templates
Save time with reusable email templates for common responses.
Privacy Controls
Ensure data security with customizable access permissions.
Permalinks
Generate card and board links to be used anywhere.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

USD 12

Plus

USD 18

Pro

USD 24

Countries & Languages

Global
Countries served
1
Interface languages
2
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇬🇧GBP

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