DupeCatcher logo

DupeCatcher

by Symphonic Source · Since 2010
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorSymphonic Source
Year launched2010
StatusActive
Location4004 Beltline Road, Suite 120, Dallas, TX 75001, USA
Countries servedGlobal
Languages1
Integrations1+
Free tierYES
Free trialNO
Contact salesNO

About DupeCatcher

A free tool to prevent duplicate records in Salesforce. It blocks duplicates in real-time for leads, contacts, and accounts at the point of entry, whether created manually or via web forms. It is available on the Salesforce AppExchange.

DupeCatcher is a free data quality tool for Salesforce, developed by Symphonic Source. Its primary function is to prevent the creation of duplicate records in real-time. The tool integrates directly into a Salesforce environment, supporting both Classic and Lightning versions, and works with standard objects like Leads, Contacts, and Accounts. Users can configure custom matching rules to define what constitutes a duplicate. When a potential duplicate is identified during data entry, DupeCatcher can block the new record, alert the user, and provide options to merge or override. The product is positioned as a free solution to maintain clean customer data, with a more advanced, paid tool called Cloudingo offered by the same vendor for bulk deduplication of existing records. It is available for download on the Salesforce AppExchange.

Pros & Cons

Pros
  • The tool is completely free to use.
  • Prevents duplicate records in real-time at the point of entry.
  • Integrates natively with Salesforce and supports both Classic and Lightning versions.
  • Offers customizable filters and rules for duplicate detection.
  • Supports standard Salesforce objects including Leads, Contacts, and Accounts.
Cons
  • Does not identify or eliminate duplicate records that already exist in the Salesforce database; a separate tool is needed for that.
  • Functionality is limited to duplicate prevention, not comprehensive data cleansing.
  • Support is provided via email, with no live chat mentioned.

Features

Key features

Real-time Duplicate Blocking

Prevents duplicate records from being created in Salesforce at the point of entry.

Customizable Matching Rules

Create filters and rules using standard or custom fields to define how duplicates are detected.

Multi-Object Support

Catches duplicates on Leads, Contacts, Accounts, and Person Accounts, and checks across Leads to Contacts/Accounts.

User Alerts and Overrides

Notifies users when duplicates are found and allows them to merge records or override blocks when necessary.

Native Salesforce Integration

Installs directly into a Salesforce org and works with both Classic and Lightning versions.

Additional features

Merge and Convert Duplicates

Consolidate duplicate records into a single record to maintain data quality.

Web Form Protection

Monitors records coming into Salesforce through web forms to prevent duplicates.

User-Specific Permissions

Ability to disable DupeCatcher for specific users via an ignore list.

Profile Compatibility

Works with different User Profiles within a Salesforce organization.

Free to Use

The tool is offered as a 100% free application on the Salesforce AppExchange.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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