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Software Status:Active

About Dyalogo

Dyalogo is a conversational AI software from Dyalogo SAS that specializes in automated customer interactions. It provides real-time chat capabilities, multilingual support, and integration with various messaging platforms so businesses can improve customer engagement. Dyalogo allows for customization of conversation flows and reports on performance metrics to improve decision-making. The software is designed to handle a wide range of inquiries, ensuring that customers receive timely and accurate responses. Key capabilities: real-time chat multilingual support integration with messaging platforms customizable conversation flows performance reporting Best for: businesses that need to automate customer service interactions efficiently.

Dyalogo Details

Vendor
Dyalogo SAS
Year Launched
2003
Location
Calle 163a No 19a 95 Piso 3, Bogotá, Cundinamarca CO
Deployment
Training Options
videos
Countries Served
United States, United Kingdom, Canada, Australia, Germany, France, Italy, Spain, Japan
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean
Users
customer service teams, contact center agents, supervisors, administrators
Industries Served
telecommunications, e-commerce, retail, healthcare, and financial services
Tags
Cloud-based, Omnichannel, Contact Center, Real-Time Monitoring, Integration, Automation, CRM, Customer Service, Productivity.

Dyalogo's In-App Market Place

Does Dyalogo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹)

Pros & Cons

  • Fully cloud-based, no installation required.
  • Seamless omnichannel integration.
  • Comprehensive real-time monitoring tools.
  • API integration with external systems.
  • User-friendly interface for all stakeholders.
  • Limited storage for recorded interactions (three months).
  • Pricing details not disclosed publicly.

Dyalogo's Support Options

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