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About Dynamic Yield

Dynamic Yield is a personalization software from MasterCard that helps businesses improve customer experiences. It combines features such as recommendation engines, A/B testing, and audience segmentation so users can tailor offerings to individual preferences. This platform supports various channels including web, mobile apps, and email, allowing for consistent messaging across touchpoints. With rich data insights, businesses can analyze customer behavior and preferences to drive engagement. Key capabilities: recommendation engines A/B testing audience segmentation data analytics cross-channel support Best for: marketers and product managers that need to create personalized customer interactions.

Dynamic Yield Details

Vendor
MasterCard
Year Launched
2011
Location
150 5th Avenue, New York, NY 10011, USA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Marketers, Product Managers, Developers, Digital Experience Teams, UX Designers, Data Analysts, E-commerce Managers, CRM Managers, Growth Strategists, Personalization Specialists
Industries Served
E-commerce, Financial Services, Restaurants, Grocery, B2B E-commerce, Travel, iGaming, Media, Retail, Fashion & Apparel, Telecommunications, Consumer Electronics
Tags
Customer Experience, Dynamic Yield.

Dynamic Yield's In-App Market Place

Does Dynamic Yield have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$)

Pros & Cons

  • Allows building templates with HTML, CSS, and JavaScript.
  • Robust audience management and personalization capabilities.
  • Powerful recommendation engine for targeted customer engagement.
  • Supports machine learning A/B testing to eliminate bias.
  • Easy-to-learn interface with reusable template variables.
  • Enables automated traffic allocation to high-performing variations.
  • Strong customer support in resolving issues.
  • No option to pause an experience; only archiving is available.
  • Documentation could be improved; users rely heavily on customer service.
  • Some missing features for testing campaign variations.
  • Native app implementation is lacking.
  • UI complexity makes it difficult for new users to navigate.
  • Some users experience performance issues and slow operations.
  • High pricing compared to alternatives.

Dynamic Yield's Support Options

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