e-GDS Survey

e-GDS Survey is a customer feedback platform specifically designed for the hospitality sector. It enables hotels and other hospitality businesses to connect with guests throughout their journey, from the initial booking to after their stay. The software facilitates sending satisfaction surveys to gather real-time feedback, helping businesses identify areas for service improvement and enhance the guest experience. Key features include the ability to offer promotional codes to foster loyalty and options for sending personalized communications. The platform is part of a larger suite of hotel management tools from e-GDS. While a free trial is offered, detailed pricing information is not publicly available and requires a demo request. The software is web-based and supports multiple languages.