About Easedesk CRM
Easedesk CRM is a customer relationship management software from Ennovative Works designed for businesses seeking an affordable solution. It combines lead automation, multi-channel management, and business efficiency features so users can manage their operations from a centralized platform. With pricing starting at ₹999 per year, Easedesk CRM offers all features access for single users along with future updates and technical support. This platform is particularly suitable for small to medium-sized enterprises that require a cost-effective CRM solution to manage their customer interactions and improve productivity. Key capabilities: lead automation multi-channel management single user access future updates technical support Best for: small businesses that need to manage customer relationships efficiently.
Easedesk CRM by Easedesk is a powerful Customer Relationship Management software designed to help businesses streamline their customer interactions and improve overall efficiency. One of its standout features is its user-friendly interface, which makes navigating the platform a breeze for both new and experienced users. The design is clean and intuitive, with easy access to all key functions and tools. The core functionalities of Easedesk CRM set it apart from its competitors. One innovative aspect is its ability to automatically categorize and prioritize customer inquiries, allowing businesses to respond promptly to urgent issues. This feature can significantly improve customer satisfaction and retention rates, ultimately boosting overall productivity. In terms of performance, Easedesk CRM excels in speed, efficiency, and reliability. It can easily handle large datasets and complex operations without sacrificing performance. The software is robust and stable, ensuring that businesses can rely on it for their day-to-day operations without any hiccups. Easedesk CRM seamlessly integrates with a variety of other tools and platforms, making it easy for businesses to leverage their existing technology stack.
Pros & Cons
- +Cost-effective and user-friendly, accessible to many businesses.
- +Manages invoices, leads, customers, expenses, and payments in one place.
- +Automatically captures and organizes leads from various sources.
- +Facilitates communication and teamwork between staff and customers.
- +Offers different pricing tiers to suit various business sizes.
- −Focus on affordability might mean fewer highly specialized features compared to pricier CRMs.
- −As a cloud-based platform, it requires a stable internet connection.
- −Extensive customization might be limited to higher-tier plans.
- −As a potentially newer platform, long-term stability and support track record might be less established.
- −Concise descriptions might mask the actual depth and complexity of each feature.
Features
Key features
- Affordable and Easy to Use
- The platform is highlighted as being India's most affordable and easy-to-use CRM, making it accessible to a wide range of businesses.
- Comprehensive Business Management
- The software aims to help users manage their business in all directions, suggesting a holistic approach to CRM.
- Invoice Management
- Users can create and send professional invoices, track their status, and manage payments in one centralized location.
- Lead Management with Auto-Import
- The system can automatically import leads from web forms and emails, allowing users to organize and track their progress through different stages.
- Customer Management from a Single Screen
- Users can manage all customer-related data, including follow-ups, reports, financial statements, notes, and files, from a unified interface.
- Collaborative Workforce Features
- The platform facilitates staff collaboration by enabling effective communication with customers and colleagues for deal-making, negotiation, and task assignment.
Additional features
- Invoice Management
- Create and send professional invoices and keep track of their status and payments all in one click and one place.
- Lead Management
- Auto-import leads from web forms and email, organize, track in stages, and easily follow their progress all in one place.
- Estimate & Proposals
- Create good-looking estimates and proposals for leads or customers to increase the probability of winning sales.
- Payment Management
- Track invoice payments and have the option to collect online payments using leading payment gateways.
- Customer Management
- Manage customers and their data like follow-ups, reports, financial statements, notes, files, and more, all from one screen.
- Expense Management
- Record various business expenses with options to upload receipts for reference and effectively track them.
- VIA Lead Management
- Automate and manage leads from multiple channels (website, social media, email, etc.) in one centralized platform.
- VIA Workforce (Staff Collaboration)
- Enables effective communication between staff and customers, facilitating deal-making, price negotiation, and task assignment for improved teamwork.
- All features access
- Users on all pricing plans get access to the complete set of features offered by the platform.
- Future Updates
- The platform provides ongoing updates to its features and functionalities.
- Technical Support
- Users receive technical assistance and support for any issues they may encounter.
- Subdomain
- Each user or business gets a dedicated subdomain for their CRM platform.
- Upto 10 Staff (STANDARD Plan)
- The Standard plan supports usage for up to 10 staff members.
- Dedicated SPOC (Enterprise Plan)
- Enterprise plan users get a Single Point of Contact for dedicated support.
- Customization Needs (Enterprise Plan)
- The Enterprise plan offers options for tailoring the CRM to specific business requirements.
- Staff Training Sessions (Enterprise Plan)
- The Enterprise plan includes training sessions for staff to effectively utilize the platform.
Pricing
Annual plans
Lite
INR 999
≈ INR 83.25/mo when billed annually
≈INR 83.25/mo when billed annually
Standard
INR 3,599
≈ INR 299.92/mo when billed annually
≈INR 299.92/mo when billed annually
Enterprise
INR 11,599
≈ INR 966.58/mo when billed annually
≈INR 966.58/mo when billed annually
Countries & Languages
Interface languages
Billing currencies
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About Easedesk CRM
Easedesk CRM is a customer relationship management software from Ennovative Works designed for businesses seeking an affordable solution. It combines lead automation, multi-channel management, and business efficiency features so users can manage their operations from a centralized platform. With pricing starting at ₹999 per year, Easedesk CRM offers all features access for single users along with future updates and technical support. This platform is particularly suitable for small to medium-sized enterprises that require a cost-effective CRM solution to manage their customer interactions and improve productivity. Key capabilities: lead automation multi-channel management single user access future updates technical support Best for: small businesses that need to manage customer relationships efficiently.
Easedesk CRM Details
Easedesk CRM's In-App Market Place
Does Easedesk CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Annual plans
Lite
INR 999
≈ INR 83.25/mo when billed annually
≈INR 83.25/mo when billed annually
Standard
INR 3,599
≈ INR 299.92/mo when billed annually
≈INR 299.92/mo when billed annually
Enterprise
INR 11,599
≈ INR 966.58/mo when billed annually
≈INR 966.58/mo when billed annually
Accepted Payment Currencies
INR (₹)
Pros & Cons
- Cost-effective and user-friendly, accessible to many businesses.
- Manages invoices, leads, customers, expenses, and payments in one place.
- Automatically captures and organizes leads from various sources.
- Facilitates communication and teamwork between staff and customers.
- Offers different pricing tiers to suit various business sizes.
- Focus on affordability might mean fewer highly specialized features compared to pricier CRMs.
- As a cloud-based platform, it requires a stable internet connection.
- Extensive customization might be limited to higher-tier plans.
- As a potentially newer platform, long-term stability and support track record might be less established.
- Concise descriptions might mask the actual depth and complexity of each feature.
Easedesk CRM's Support Options
Email Address
support@easedesk.comEasedesk CRM's Alternatives
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