About easyCSAT
easyCSAT is a customer satisfaction survey platform that allows businesses to create and deploy surveys on tablets and via QR codes. It provides real-time feedback, customizable questions, multi-language support, and analytics dashboards.
easyCSAT is a customer feedback platform designed for businesses to capture satisfaction data in real-time, primarily through on-site tablet kiosks and QR codes. The tool allows for the creation of highly customizable, multi-lingual surveys with various question types and conditional logic. Key features include real-time alerts for new feedback, a centralized dashboard for monitoring results and device status, and the ability to brand surveys with a company's logo and colors. The platform is aimed at a wide range of industries, including retail, hospitality, and healthcare. Pricing is based on the number of devices, with both monthly and discounted annual plans available, and includes a 15-day free trial. Support is offered via chat, email, and WhatsApp. The application is available for Android devices.
Pros & Cons
- Offers a 15-day free trial without requiring a credit card.
- Supports both on-site tablet surveys and contactless QR code surveys.
- Provides real-time alerts for immediate customer feedback response.
- Surveys are highly customizable with branding, various question types, and conditional logic.
- Support is available through multiple channels including chat, email, and WhatsApp.
- The native application is only available for Android devices.
- Integrations with other business software like CRMs or helpdesks are not mentioned.
- The website has some inconsistencies, such as a copyright date of 2026.
Features
Key features
Deploy surveys on-site using tablets or contactless QR/NFC links.
Create surveys with your brand's logo and colors, using 10 different question types.
Receive instant email notifications for customer feedback to enable immediate action.
Automatically translate surveys into Spanish, English, French, German, Italian, and Portuguese.
Monitor customer satisfaction in real-time and download reports.
Additional features
Design conditional logic to show different questions based on customer responses.
Track the operational status of all survey devices from a central panel.
Optionally request customer comments, email addresses, or phone numbers.
Create and manage different survey campaigns for various locations or business areas.
View where survey responses are coming from on a map.
Create multiple user accounts to manage surveys without limits.
Add your own corporate image to the surveys.
The app works without a constant internet connection.
Pricing
Monthly plans
- Unlimited campaigns
- Multi-language surveys
- 8 different question types
- Real-time alerts
- Results dashboard
- Unlimited users
- 100% customizable surveys
- Support via chat, email, or WhatsApp
Price is per device. Billed monthly.
Source: vendor pricing page →Annual plans
- Unlimited campaigns
- Multi-language surveys
- 8 different question types
- Real-time alerts
- Results dashboard
- Unlimited users
- 100% customizable surveys
- Support via chat, email, or WhatsApp
Price is per device, billed annually. Equivalent to €16.91/month (15% discount).
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to easyCSAT
Branper
Branper is a platform from Branper that supports collaborative project management. It combines task tracking,…
.jpeg){kind=small}
ToumAI
ToumAI is an AI-driven content creation platform from ToumAI designed for generating written content. It…
RightSurvey
RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About easyCSAT
easyCSAT is a customer satisfaction survey platform that allows businesses to create and deploy surveys on tablets and via QR codes. It provides real-time feedback, customizable questions, multi-language support, and analytics dashboards.
easyCSAT Details
easyCSAT's In-App Market Place
Does easyCSAT have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited campaigns
- Multi-language surveys
- 8 different question types
- Real-time alerts
- Results dashboard
- Unlimited users
- 100% customizable surveys
- Support via chat, email, or WhatsApp
Price is per device. Billed monthly.
Source: vendor pricing page →Annual plans
- Unlimited campaigns
- Multi-language surveys
- 8 different question types
- Real-time alerts
- Results dashboard
- Unlimited users
- 100% customizable surveys
- Support via chat, email, or WhatsApp
Price is per device, billed annually. Equivalent to €16.91/month (15% discount).
Source: vendor pricing page →Accepted Payment Currencies
EUR
Pros & Cons
- Offers a 15-day free trial without requiring a credit card.
- Supports both on-site tablet surveys and contactless QR code surveys.
- Provides real-time alerts for immediate customer feedback response.
- Surveys are highly customizable with branding, various question types, and conditional logic.
- Support is available through multiple channels including chat, email, and WhatsApp.
- The native application is only available for Android devices.
- Integrations with other business software like CRMs or helpdesks are not mentioned.
- The website has some inconsistencies, such as a copyright date of 2026.
easyCSAT's Support Options
Email Address
info@easycsat.comContact
+34 663 807 354easyCSAT's Alternatives
Branper
Branper is a platform from Branper that supports collaborative project management. It combines task tracking,…
ToumAI
ToumAI is an AI-driven content creation platform from ToumAI designed for generating written content. It…
RightSurvey
RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
.jpeg&w=96&q=75){kind=small}
