About easyGrahak
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easyGrahak by Swarajya Infotech is a web-based CRM and sales management platform that promises a simplified yet robust approach to managing customer relationships and driving business growth. Developed with guidance from seasoned field sales experts, it caters to the practical needs of businesses by offering tools that support end-to-end sales processes, client engagement, and centralized business operations. Designed to be universally applicable across "all business streams," easyGrahak positions itself as an intuitive, easy-to-use software that enables organizations to manage and track every customer interaction, sales lead, and follow-up in a structured and efficient manner. Its real-time capabilities ensure that sales teams and business owners have constant, 24x7 access to vital customer and sales data, allowing for quick decision-making and responsive service delivery. The platform’s focus on simplicity does not come at the cost of functionality. easyGrahak offers a wide array of features that cover critical business processes. One of its major strengths is its comprehensive enquiry and lead management system, which captures and organizes all leads, client enquiries, follow-up schedules, meetings, and reminders in one central dashboard.
Pros & Cons
- +Comprehensive 360° Customer View: Offers a holistic understanding of customer interactions.
- +Simplified Lead and Sales Management: Easy tracking of leads, enquiries, follow-ups, and sales documentation.
- +Expert-Guided Development: Designed with insights from field sales experts, ensuring practical utility.
- +Web-Based & Multi-Branch Support: Provides 24/7 accessibility and centralized management for distributed teams.
- +Strong Follow-up & Reminder System: Helps ensure timely engagement and reduce missed opportunities.
- +Robust Reporting & Analytics: Enables data-driven strategy formulation.
- +Paperless System: Contributes to efficiency and environmental benefits.
- −No Explicit Pricing Details: Requires direct contact for a quote, hindering upfront cost comparison.
- −Limited Integration Information: The text does not detail specific integrations with other software systems (e.g., accounting, ERP).
- −Minimal UI/UX Specifics: Lacks detailed descriptions or visual examples of the user interface.
- −Limited Information on Customer Support Channels: While contact details are provided, a broader range of support resources like knowledge bases or community forums is not explicitly mentioned.
Features
Key features
- 360° Customer & Sales Management
- easyGrahak provides a comprehensive, real-time platform to organize, manage, and track every customer interaction across the entire organization, offering a holistic view of valuable customers.
- Expert-Guided Development
- Developed with guidance from experienced field sales experts, the software incorporates practical insights to enhance sales and drive business growth based on real-world sales strategies.
- Comprehensive Lead & Enquiry Tracking
- It systematically manages and tracks all leads, enquiries, follow-ups, meeting schedules, reminders, client records, quotations, invoices, and receipts in an easy and organized manner.
- Web-Based & Multi-Branch Operation (24x7)
- As a 24/7 web-based solution, easyGrahak supports operations across multiple branches, ensuring accessibility and centralized management for businesses with distributed teams.
- Strong Follow-up & Reminder System
- It features robust follow-up insights and reminder management to ensure no potential sale is missed, helping to maintain consistent engagement with leads and clients.
- Powerful Reporting & Analytics
- Provides enquiry statistics, graphical chart reports, and print/export functionality, enabling businesses to gain insights, identify strong selling products, and formulate result-oriented strategies.
Additional features
- Real-time Customer Relationship Management
- Manages customer interactions and relationships in real-time.
- Real-time Sales Management
- Tracks and manages sales activities in real-time.
- 360° Customer Perspective
- Provides a comprehensive view of customer interactions and data.
- Organizing & Managing Interactions
- Systematically organizes and manages all customer interactions.
- Tracking Every Interaction
- Keeps records of all touchpoints across the organization.
- Lead Management
- Manages and tracks sales leads.
- Enquiry Management
- Manages and tracks customer enquiries.
- Follow-ups Tracking
- Keeps track of all follow-up activities.
- Meeting Schedule Management
- Organizes and schedules meetings.
- Reminder Management
- Sets and manages reminders for tasks and follow-ups.
- Client Records Management
- Maintains detailed records of clients.
- Quotation Management
- Manages and tracks sales quotations.
- Invoice Management
- Manages and tracks invoices.
- Receipts Management
- Manages and tracks receipts.
- Web-Based Solution (24x7)
- Accessible online at all times.
- Multiple Branch Operation
- Supports businesses with multiple physical branches.
- Multi-User but Secured Access
- Allows multiple users to access with secure permissions.
- Product/Service Management
- Manages information about products and services offered.
- Enquiry Statistics and Report
- Provides statistical data and reports on enquiries.
- Graphical Chart Report
- Presents data in graphical and chart formats for visual analysis.
- Print & Export Functionality
- Allows users to print and export reports and data.
- Organized Enquiries at Single Place
- Centralizes all enquiry information.
- Enquiry Search on Single Click
- Enables quick searching for enquiries.
- Avoid Repetitive Work
- Streamlines processes to reduce redundant tasks.
- Strong Follow-ups Reminder
- Ensures timely follow-ups.
- Scheduling of Meetings
- Facilitates the scheduling of client and internal meetings.
- Paperless System
- Promotes digital record-keeping.
- Status-wise Reports
- Generates reports based on the status of leads, enquiries, etc.
- Help to Make Result-Oriented Strategies
- Provides data insights to inform strategic decisions.
- Graphical and Chart Statistics
- Visual representation of key performance indicators.
- Get Reports and Statistics of the Enquiries
- Access to comprehensive data analysis.
- Know Your Strong Selling Product/Service
- Identifies top-performing offerings.
- Improve Service Quality
- Helps enhance customer service standards.
- Increase Productivity
- Boosts overall team productivity.
- Reduce Operational Cost
- Streamlines processes to lower operational expenses.
- Implement New Strategies
- Facilitates the execution of new business strategies.
- Enhance Profitability
- Contributes to increased business profits.
- Improve Customer Relationship
- Strengthens bonds with customers.
- Improve Communication
- Facilitates better internal and external communication.
- Enquiries into Grahak (Customers)
- Converts enquiries into confirmed customers.
- Applicable to All Business Streams
- Suitable for various types of businesses.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About easyGrahak
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easyGrahak Details
easyGrahak's In-App Market Place
Does easyGrahak have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), INR (₹), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr)
Pros & Cons
- Comprehensive 360° Customer View: Offers a holistic understanding of customer interactions.
- Simplified Lead and Sales Management: Easy tracking of leads, enquiries, follow-ups, and sales documentation.
- Expert-Guided Development: Designed with insights from field sales experts, ensuring practical utility.
- Web-Based & Multi-Branch Support: Provides 24/7 accessibility and centralized management for distributed teams.
- Strong Follow-up & Reminder System: Helps ensure timely engagement and reduce missed opportunities.
- Robust Reporting & Analytics: Enables data-driven strategy formulation.
- Paperless System: Contributes to efficiency and environmental benefits.
- No Explicit Pricing Details: Requires direct contact for a quote, hindering upfront cost comparison.
- Limited Integration Information: The text does not detail specific integrations with other software systems (e.g., accounting, ERP).
- Minimal UI/UX Specifics: Lacks detailed descriptions or visual examples of the user interface.
- Limited Information on Customer Support Channels: While contact details are provided, a broader range of support resources like knowledge bases or community forums is not explicitly mentioned.
easyGrahak's Support Options
Email Address
info@swarajyatech.comContact
+91 9920465151easyGrahak's Alternatives
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