Easyone crm logo

Easyone crm

by Easyone Software · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorEasyone Software
Year launched2004
StatusActive
LocationVia E. Fermi, 6 30020 Noventa di Piave VENICE Italy
Countries servedGlobal
Languages2
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Easyone crm

Easyone CRM is a customer relationship management software from Easyone Software that helps businesses manage their interactions with customers and prospects. It provides features such as contact management, sales tracking, and reporting tools so organizations can maintain organized communication and improve sales performance. Easyone CRM includes customizable dashboards for real-time insights, automation for routine tasks, and integration with various third-party applications for expanded functionality. Key capabilities: contact management sales tracking reporting tools automation third-party integration Best for: businesses of all sizes that need a comprehensive solution for managing customer relationships and sales processes.

Easyone CRM by Easyone Software is a sales-focused customer relationship management solution tailored primarily for small and medium-sized enterprises (SMEs), and it brings to the table a strong combination of usability, configurability, and functionality. Founded in 2005, Easyone Software has built a reputation for creating CRM tools that adapt to the way businesses operate, rather than forcing businesses to adapt to rigid software structures. This flexibility lies at the heart of Easyone CRM’s appeal. The system is centered on simplifying sales management, enhancing communication between sales teams and headquarters, and ensuring complete visibility and control over the sales pipeline—from initial contact through to order fulfillment. The platform distinguishes itself by offering a customizable and user-friendly interface that aligns well with the daily needs of sales professionals. Though the text does not provide direct visuals of the user interface, the emphasis on a “clear and customizable visual interface” and an “easy-to-use” system suggests that users can expect a streamlined experience. This likely translates to intuitive navigation, responsive design, and user-centered workflows.

Pros & Cons

Pros
  • High Configurability: Adapts to existing business processes, reducing the need for organizational change.
  • Comprehensive Sales Control: Offers strong tools for negotiation management, pipeline visibility, and credible forecasting.
  • Unique Built-in Mail Tracking: Proactive alerts for unopened emails help prevent missed opportunities.
  • Seamless ERP Integration: Automates the transfer of offers and orders to the management system, ensuring data consistency.
  • Mobile Accessibility: Enables sales teams to work and get visibility anytime, anywhere.
  • Focus on SME Needs: Designed specifically for the ease of use and requirements of small to medium businesses.
Cons
  • Pricing Not Publicly Available: Requires direct inquiry for cost information.
  • Limited Public UI Details: Specific visual examples of the user interface are not provided in the text.
  • No Explicit Mentions of Third-Party Integrations: While ERP integration is strong, broader integrations with other common business tools.
  • General Customer Support Information: While a help desk is mentioned, a detailed breakdown of support tiers or resources like extensive knowledge bases is not provided.

Features

Key features

Comprehensive Sales Negotiation Management

Easyone CRM allows users to manage entire sales negotiations, including understanding the potential of opportunities through a constantly updated pipeline and determining credible future order forecasts.

Built-in Mail Tracking with Notifications

A distinctive feature is the built-in email tracking, which provides full control over who views emails and can even schedule pop-up warnings if an email isn't opened by a specified time, preventing forgotten offers.

Highly Configurable & Easy to Use

Founded on principles of "ease of use and high configurability," Easyone CRM can adapt its product to a company's existing processes, making it versatile for diverse business needs.

Mobile Interface for On-the-Go Visibility

Salespeople gain essential visibility into their pipeline and activities "anytime, anywhere" through a dedicated mobile interface, ensuring continuous productivity.

ERP Integration for Seamless Order Processing

All offers created and orders processed within the CRM are automatically transmitted to the existing management (ERP) system, ensuring data consistency and streamlining operations.

Reliable Forecasts and Stagnant Deal Notifications

By providing full pipeline control and explicit notifications for "stagnant deals," the CRM helps sales teams proactively manage responsibilities, avoid surprises, and focus efforts on high-probability opportunities.

Additional features

Sales Management

Provides communication between salespeople and headquarters, plans and controls their actions, assists in developing sales/promotion plans, and supports order collection.

Negotiation Management

Allows users to manage ongoing sales negotiations.

Pipeline Tracking

Understands the potential of existing opportunities through a constantly updated pipeline.

Future Order Forecasting

Determines a credible forecast of future orders.

Sales Cost Optimization

Minimizes and optimizes sales costs.

Business Activities Control

Oversees and manages business operations.

Sales Team Management

Manages and organizes the sales team.

Salesperson Pipeline Tracking

Tracks information and collects the sales pipeline for each individual salesperson.

Team Work Planning & Optimization

Plans and optimizes the collective work of the sales team.

Contact Management

Structures customer cards and organizes contact information and profiling.

Relationship Management Simplification

Simplifies the management of relationships with current or potential customers.

Statistics

Measures business activities and provides consolidated data for qualitative analysis and trends.

Reliable Forecasts

Helps avoid surprises by giving a clear idea of actions needed to close deals.

Forgotten Offers Notifications

Sends notifications about stagnant deals to remind users to act.

Clarity in Pipeline

Categorizes deals by sales stage in the pipeline for focused effort.

Built-in Mail Tracking

Provides full control over email views and allows for pop-up warnings if emails are not opened.

Total Visibility (Customizable Interface)

Offers a clear and customizable visual interface for organizing complex sales processes.

Always Updated Pipeline

Salespeople daily check and update their activities in the pipeline.

Mobile Interface

Provides visibility for sellers anytime, anywhere via mobile devices.

ERP Integration

Transmits all created offers and processed orders to the management system.

Ease of Use

Solutions are designed to be easy to use.

High Configurability

Allows the company to adapt the product to its specific processes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
12
Billing currencies

Interface languages

EnglishItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇮🇳INR🇷🇺RUB

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