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Easyworkorder

by Easyworkorder ยท Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorEasyworkorder
Year launched2004
StatusActive
LocationOakland, California, United States
Countries servedGlobal
Languages12
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Easyworkorder

Easyworkorder is a work order management software from Easyworkorder that helps businesses manage maintenance tasks efficiently. It includes features such as real-time tracking, customizable templates, and automated notifications so teams can increase productivity and ensure timely task completion. The software provides a user-friendly interface that simplifies the work order process, making it accessible for users with varying technical skills. It also supports mobile access, allowing field technicians to update work orders on the go. Key capabilities: real-time tracking customizable templates automated notifications user-friendly interface mobile access Best for: maintenance teams that need to manage and track work orders effectively.

Easyworkorder is a robust property and facilities management solution specifically designed to help organizations, from lean teams to large firms managing multi-site portfolios, stay in control as they scale. The platform excels by offering a comprehensive suite of tools, including smart Work Order Management, Portfolio Management for mixed property types (commercial, residential, facilities), Vendor Management, and integrated Executive Reporting. Its strength lies in its unified approach, eliminating the need for separate modules and streamlining core maintenance processes, enhancing both asset performance and tenant satisfaction through features like the dedicated Requestor Portal. Deployment is refreshingly straightforward, offering a completely Web-Based and cloud-native solution. Critically, the software is Mobile Ready right out of the box, requiring no separate app downloads, ensuring technicians and managers can access 360-degree collaboration tools from any device. Implementation is quick, often taking days rather than weeks or months, thanks to automation tools that enable rapid setup and immediate productivity. The system's commitment to continuous updates means every customer is always on the latest, most current version without disruptive upgrades.

Pros & Cons

Pros
  • Users consistently report that the system is very easy to use for submitting and tracking maintenance requests.
  • It streamlines communication between tenants and maintenance teams, reducing delays in handling repair issues.
  • The platform simplifies reporting maintenance needs without having to rely on phone calls or manual processes.
  • Many reviewers highlight improved efficiency and organization in work order management.
  • Property and facilities managers find it reliable for tracking ongoing and completed work orders.
  • It provides clear visibility into maintenance tasks, helping teams stay accountable.
Cons
  • Some users describe the interface design as outdated and visually unappealing.
  • Reports after system upgrades became less customizable, limiting user flexibility.
  • Certain users find the navigation and workflow occasionally counterintuitive.
  • The system can feel more complex for end users who just need to submit simple repair requests.
  • The upgrade experience reportedly reduced usability for some long-time users.
  • The design lacks modern UX standards, leading to frustration for newer users.

Features

Key features

Work Order Management

Centralized creation, assignment, tracking, and completion of work orders to ensure timely maintenance operations.

Portfolio Management

Manage unlimited buildings and locations from a single dashboard for complete portfolio visibility.

Tenant Portal

Self-service portal enabling tenants to submit requests, check status, and communicate with management anytime.

Messaging & Collaboration

360-degree communication between management, staff, and vendors for efficient workflow coordination.

Resource Reservations

At-a-glance scheduling of reservable resources like rooms, equipment, or spaces.

Billing & Tenant Chargebacks

Automate billing and invoicing of tenants for chargebacks and other expenses.

Certificates of Insurance Management

Track insurance certificates to reduce compliance risk and potential litigation.

Equipment & Preventive Maintenance (PM)

Extend asset life with scheduled preventive maintenance and equipment tracking.

Additional features

Work Order Management

Tracks service requests from submission to resolution for maintenance efficiency.

Portfolio Management

Provides centralized control of all buildings and property locations under one platform.

Tenant Portal

Enables real-time tenant communication, service requests, and updates across any device.

Messaging

Enhances collaboration among property teams, vendors, and tenants.

Resource Reservations

Manages booking and allocation of shared assets or spaces efficiently.

Tenant Chargebacks / Billing & Invoicing

Simplifies tenant billing and tracks chargeback payments.

Certificates of Insurance

Monitors insurance documentation to ensure compliance and minimize legal risks.

Equipment Management

Keeps detailed records of building assets for better lifecycle management.

Preventive Maintenance Scheduling

Automates maintenance schedules to reduce downtime and repair costs.

Reporting & Dashboards

Offers data insights into operations, maintenance performance, and cost control.

Mobile Accessibility

Accessible via web browsers on any device without app downloads.

Unlimited User Access

Allows multiple team members and tenants to access and collaborate.

Automation Tools

Simplifies workflows and enables fast onboarding for new users.

Cloud-Based Platform

Fully hosted SaaS model ensuring remote access and zero infrastructure setup.

Integrated Billing System

Links financial processes with operational data for easy reconciliation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite
USD 1.1/mo
billed monthly

Countries & Languages

Global
Countries served
12
Interface languages
33
Billing currencies

Interface languages

EnglishSpanishGermanFrenchItalianPortugueseDutchChineseJapaneseKoreanRussianArabic

Billing currencies

๐Ÿ‡บ๐Ÿ‡ธUSD๐Ÿ‡ช๐Ÿ‡บEUR๐Ÿ‡ฌ๐Ÿ‡งGBP๐Ÿ‡ฆ๐Ÿ‡บAUD๐Ÿ‡จ๐Ÿ‡ฆCAD๐Ÿ‡ฏ๐Ÿ‡ตJPY๐Ÿ‡จ๐Ÿ‡ญCHF๐Ÿ‡จ๐Ÿ‡ณCNY๐Ÿ‡ฎ๐Ÿ‡ณINR๐Ÿ‡ท๐Ÿ‡บRUB๐Ÿ‡ง๐Ÿ‡ทBRL๐Ÿ‡ฎ๐Ÿ‡ฑILS๐Ÿ‡ฐ๐Ÿ‡ทKRW๐Ÿ‡ฟ๐Ÿ‡ฆZAR๐Ÿ‡ธ๐Ÿ‡ฆSAR๐Ÿ‡น๐Ÿ‡ทTRY๐Ÿ‡น๐Ÿ‡ญTHB๐Ÿ‡ธ๐Ÿ‡ฌSGD๐Ÿ‡ฆ๐Ÿ‡ชAED๐Ÿ‡ญ๐Ÿ‡ฐHKD๐Ÿ‡ฒ๐Ÿ‡ฝMXN๐Ÿ‡น๐Ÿ‡ผTWD๐Ÿ‡ต๐Ÿ‡ฑPLN๐Ÿ‡ธ๐Ÿ‡ชSEK๐Ÿ‡ณ๐Ÿ‡ดNOK๐Ÿ‡ฉ๐Ÿ‡ฐDKK๐Ÿ‡จ๐Ÿ‡ฟCZK๐Ÿ‡ญ๐Ÿ‡บHUF๐Ÿ‡ฎ๐Ÿ‡ฑILS๐Ÿ‡ฆ๐Ÿ‡ทARS๐Ÿ‡จ๐Ÿ‡ฑCLP๐Ÿ‡จ๐Ÿ‡ดCOP๐Ÿ‡ต๐Ÿ‡ชPEN

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