EazyBe logo

EazyBe

by Eazybe Software Private Limited · Since 2022
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Active1+ countriesCloud
Quick facts
VendorEazybe Software Private Limited
Year launched2022
StatusActive
LocationNew Delhi, India
Countries served1+
Languages4
Integrations11+
Free tierNO
Free trialNO
Contact salesYES

About EazyBe

EazyBe is a WhatsApp-based sales and CRM platform delivered as a Chrome extension. It allows sales teams to manage customer conversations from WhatsApp, sync data with CRMs like HubSpot and Salesforce, and automate follow-ups. The tool provides a shared team inbox, AI-powered reply suggestions, and performance analytics within the WhatsApp Web interface.

EazyBe is a sales productivity platform designed for teams that use WhatsApp as a primary communication channel. Delivered as a Chrome extension, it overlays a suite of CRM and sales tools directly onto the WhatsApp Web interface. Its core function is to bridge the gap between WhatsApp conversations and traditional CRM systems by automatically syncing messages, contacts, and deal information in real-time with platforms like HubSpot, Salesforce, and Zoho. This eliminates manual data entry and provides managers with visibility into team activity and performance. Key features include a shared team inbox for collaborative message handling, an AI-powered "WhatsApp Copilot" that suggests replies and summarizes conversations, and a "Revenue Inbox" that prioritizes high-intent chats. EazyBe works with personal WhatsApp accounts, the WhatsApp Business App, and the WhatsApp Business API. Pricing is per-user, with a 4-day free trial available. Support is offered via email and dedicated WhatsApp groups for higher-tier plans.

Pros & Cons

Pros
  • Integrates directly with WhatsApp Web, allowing sales teams to work within a familiar interface.
  • Offers two-way, real-time synchronization with major CRM platforms like HubSpot, Salesforce, and Zoho.
  • Supports personal WhatsApp, WhatsApp Business App, and WhatsApp Business API, providing flexibility without forcing an API migration.
  • AI-powered features like the Copilot and Revenue Inbox help prioritize tasks and improve response efficiency.
  • Provides managers with visibility into team performance and conversation data through the Rep Radar feature.
Cons
  • The product is a Chrome extension, limiting its use to desktop browsers and the WhatsApp Web interface.
  • The free trial period is only 4 days, which may be short for some teams to fully evaluate the product.
  • The refund policy is strict, with no refunds offered for monthly or annual subscriptions after payment.
  • Full functionality, including advanced AI and automation, is reserved for higher-priced tiers.

Features

Key features

CRM Integration

Automatically syncs all WhatsApp conversations, including messages and attachments, with popular CRM systems like HubSpot, Salesforce, and Zoho in real-time.

WhatsApp AI Agent

Deploys no-code AI agents to qualify leads, automate follow-ups, and handle routine tasks 24/7 directly within WhatsApp.

Shared Team Inbox

Provides a collaborative inbox for sales and support teams to manage customer conversations, assign chats, and track response times.

Revenue Inbox

Uses AI to surface high-intent conversations, at-risk deals, and revenue opportunities that require immediate attention.

WhatsApp Copilot

An AI assistant within WhatsApp Web that provides smart reply suggestions, conversation summaries, and next-best-action recommendations.

Rep Radar

Offers managers complete visibility into team activity, including response times, conversation volumes, and performance metrics to facilitate data-driven coaching.

Additional features

Mini CRM View

Displays and allows editing of CRM data like deal stages and contact info directly within the WhatsApp chat window, eliminating the need to switch tabs.

Workflow Automations

Triggers WhatsApp messages and other actions based on events in the connected CRM, enabling automated nurture sequences and reminders.

Cloud Backup

Automatically creates an encrypted backup of all WhatsApp conversations, ensuring no customer history is lost, even if an employee leaves.

Quick Replies

Allows users to create and use reusable message templates to respond to common questions quickly.

Message Scheduler

Enables scheduling of WhatsApp messages to be sent at a specific date and time, accommodating different timezones.

Broad Compatibility

Compatible with personal WhatsApp accounts, the WhatsApp Business App, and the WhatsApp Business API without requiring migration.

Google Sheets Integration

Exports WhatsApp conversation data directly to Google Sheets for custom reporting and analysis.

Webhooks

Allows sending of WhatsApp events to any external system to build custom integrations and workflows.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
4
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

EnglishPortugueseSpanishTurkish

Billing currencies

🇺🇸USD

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