About eCall
ECall is a communication software from F24 Schweiz that supports crisis management and resilience. It provides features such as emergency notifications, real-time updates, and incident management so organizations can respond effectively to emergencies. Designed to cover all areas of resilience, eCall ensures that clients remain informed and prepared during crises. The platform also offers support for various locations, making it suitable for organizations with multiple sites. By using comprehensive communication tools, eCall enables businesses to manage their emergency response plans efficiently. Key capabilities: emergency notifications real-time updates incident management multi-location support resilience coverage Best for: organizations that need effective crisis communication and management solutions.
eCall is a robust Swiss business communication platform designed for organizations to manage SMS, fax, and voice messaging alongside modern channels such as WhatsApp, RCS, email, Instagram, Facebook Messenger, and Telegram. With over 30 years of experience in the Swiss IT market, eCall is recognized for its high system availability, strong data security, and GDPR compliance, making it a trusted solution for thousands of businesses across industries. Its intuitive web portal and seamless integrations offer businesses an efficient way to automate communications and engage with customers, stakeholders, and employees. The platform is highly functional, allowing companies to send bulk messages, set up automated reminders, and manage two-way communication effortlessly. It supports secure channels for data-sensitive exchanges by employing encryption protocols like TLS, VPN, and HIN. eCall also offers flexible integration options through REST, HTTP/HTTPS, SMPP, and WebService APIs, enabling businesses to connect with other software systems. Its e-mail integration feature allows companies to send and receive SMS and faxes directly through email programs such as Outlook, streamlining communication workflows.
Pros & Cons
- +100% Swiss-made with GDPR and DSG compliance
- +High system uptime (>99.9%)
- +Wide range of communication channels supported
- +Strong data security and encryption features
- +Flexible integration options
- −Limited information on specific advanced features
- −Pricing for some business options requires inquiry
Features
Key features
- Data Security
- Compliant with GDPR and Swiss Data Protection Act (DSG 09/2023)
- High Availability
- >99.9% system uptime
- Prioritized Message Delivery
- Faster delivery for business-critical communication
- Seamless Integrations
- Multiple APIs for easy integration with other platforms
- Customizable Sender Options
- Use numeric or text sender IDs
- Encryption
- TLS, VPN, and HIN encryption to ensure data security
Additional features
- Swiss Data Protection
- Ensures compliance with European and Swiss data security laws
- APIs for Developers
- Includes REST, SMPP, and WebService integrations
- Real-time Analytics
- Comprehensive reports and message logs
- Flexible Message Scheduling
- Automated or scheduled message dispatch
- Secure Communication
- Encrypted communication via TLS, VPN, and HIN
- Multi-channel Messaging
- Supports SMS, WhatsApp, RCS, and more
- E-mail Integration
- Send SMS or faxes directly from email clients like Outlook
- Automated Replies
- Customize automatic responses for received messages
- Online Faxing
- Send and receive faxes through the web portal
- Customizable Interface
- Create dedicated users and configure access levels
- Customer Engagement Tools
- Efficient delivery of promotional offers
Pricing
Countries & Languages
Interface languages
Billing currencies
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About eCall
ECall is a communication software from F24 Schweiz that supports crisis management and resilience. It provides features such as emergency notifications, real-time updates, and incident management so organizations can respond effectively to emergencies. Designed to cover all areas of resilience, eCall ensures that clients remain informed and prepared during crises. The platform also offers support for various locations, making it suitable for organizations with multiple sites. By using comprehensive communication tools, eCall enables businesses to manage their emergency response plans efficiently. Key capabilities: emergency notifications real-time updates incident management multi-location support resilience coverage Best for: organizations that need effective crisis communication and management solutions.
eCall Details
eCall's In-App Market Place
Does eCall have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
CHF
Pros & Cons
- 100% Swiss-made with GDPR and DSG compliance
- High system uptime (>99.9%)
- Wide range of communication channels supported
- Strong data security and encryption features
- Flexible integration options
- Limited information on specific advanced features
- Pricing for some business options requires inquiry
eCall's Support Options
Email Address
info@ecall.chContact
+41 44 787 30 70eCall's Alternatives
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