eCaring logo

eCaring

by eCaring · Since 2021
No reviews yet
Active1+ countriesCloud
Quick facts
VendoreCaring
Year launched2021
StatusActive
Location500 Unicorn Park, Suite 105, Woburn, MA 01801
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About eCaring

ECaring is a healthcare software platform from eCaring that provides remote patient monitoring solutions. It offers features such as real-time health data tracking, caregiver communication tools, and medication management so caregivers can effectively manage patient care. The platform also integrates with electronic health records for comprehensive care coordination. eCaring supports chronic disease management by allowing healthcare providers to monitor vital signs and symptoms remotely, ensuring timely interventions when needed. Key capabilities: real-time data tracking caregiver communication medication management integration with EHRs chronic disease management Best for: healthcare providers and caregivers that need to monitor patients remotely and manage their health more effectively.

eCaring is a powerful, next-generation Home Care Management SaaS solution designed to maximize efficiency and ensure compliance for non-medical and Medicaid-funded agencies. Its standout features are its intuitive, lightning-fast user interface, its robust, compliant EVV solution via the dedicated mobile app, and its seamless integration with major payroll systems. Developed by industry experts, eCaring excels at providing real-time visibility and automating complex billing workflows for various payors. Though pricing is quote-based and some office functions are primarily web-centric, eCaring is highly recommended as a scalable, user-friendly, all-in-one platform that successfully manages the entire home care agency lifecycle, from recruiting to billing.

Pros & Cons

What users like
  • +Scheduling is made simple, and our caregivers can easily use the HCIT EVV functionality.
  • +Provides support for real-time updates and customized care plans for patients.
  • +Very helpful in helping employees with direct access to caregiver recruiting.
  • +eCaring is a healthcare software platform that improves care coordination and enhances the quality of care for patients.
What users flag
  • It was very glitchy at first, and the instructions weren't great.
  • The office functionality is not mobile-friendly, and some views do not work well with certain screen sizes.
  • The pricing for eCaring may not be feasible for individuals who are paying out-of-pocket.
  • The reporting options sometimes could be confusing.

Features

Key features

Electronic Visit Verification (EVV) Compliance
The built-in EVV solution ensures agencies meet federal and state Medicaid mandates by using GPS tracking and telephony for accurate, compliant clock-in/out records.
Smart Scheduling with Margin Manager
Uses drag-and-drop functionality and color-coding for fast scheduling, while the margin manager helps ensure the optimal client-caregiver match to maximize gross profit margin.
Unified Billing and Payroll Integration
Simplifies revenue cycle management by processing electronic billing (for Medicaid, Private Pay, etc.) and seamlessly integrating with popular external payroll systems like QuickBooks and ADP.
Caregiver Mobile App (eCaring Staff)
A dedicated app for field staff on iOS and Android that supports paperless documentation, EVV, shift review, and secure communication with the office, even in offline mode.
Advanced Compliance and Reporting
Provides state-specific compliance settings, audit trails, and over 150 detailed reports to give administrators near real-time visibility into operational efficiency and compliance status.

Additional features

Caregiver Scheduling
Tools for efficient scheduling, including drag-and-drop capability, real-time alerts for changes, and automated compliance checks against authorizations.
Home Care EVV
A full Electronic Visit Verification solution (GPS/Telephony) integrated into the mobile app to ensure accurate time capture and compliance with state rules.
Billing & Invoicing
Manages the complex process of creating, verifying, and submitting claims for all payors (Medicaid, VA, LTCi, Private Pay) directly within the system.
Payroll Management
Allows agencies to review exceptions, track shift history, and export data for seamless processing with external payroll providers.
Caregiver Mobile App
The field application used by staff for visit documentation, accessing care plans, clocking in/out, and secure communication.
Payor Management
Features pre-configured Medicaid information and customization options to easily manage contract details and service rates for all payors.
Document Management
Securely stores all critical agency and client documents, including electronic signatures and automatic reminders for document expiration.
Caregiver Recruiting
A suite of tools including applicant tracking and document collection to streamline and accelerate the hiring and onboarding process.
Client Management
Centralized records for all client data, care plans, historical visits, and a feature to manage family/care circle access.
Communication (SMS/Email)
Built-in tools for automated and manual messaging via text and email to quickly communicate with staff and clients regarding visits or changes.
Attendance Tracking
Monitors caregiver attendance using EVV data and generates real-time reports on punctualities and missed visits.
Customizable Templates
Allows office staff to tailor forms and documentation templates to match agency-specific clinical and operational needs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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