ECCO

Focuses on on-site housing management, including tenant engagement, health and safety compliance, and communication logs.

Customizable case management modules that manage client data, including incident reports and safeguarding logs, with permission-based access to ensure confidentiality.

A module for allocating staff resources and tracking compliance, focusing on task-based outcomes to ensure client needs are met.

ECCO allows staff members to be managed similarly to clients, with support plans and action-based supervisions to track their development and compliance.

ECCO offers state-of-the-art audit logs for tracking all user activities within the system, providing transparency and accountability.

Provides tools to monitor client progress and track outcomes, ensuring goals are being met and services are effective.

Enables thorough risk assessments to identify and mitigate risks in support delivery.

Ensures that data and client interactions are updated in real-time for accurate reporting and decision-making.

Helps service providers assess client needs more effectively and tailor support services to individual requirements.

Provides management tools for supported accommodation, including compliance, staff coordination, and building safety.

Offers monitoring tools to track the social value generated by housing associations, enhancing service accountability.

ECCO supports integrations with external systems such as HR and payroll through API connections.

Users can request custom pathways tailored to their organization’s needs, enhancing flexibility.

Custom dashboards aligned with regulatory standards to ensure compliance and enhance performance tracking.

Staff training records and HR-related documentation can be managed and attached within the system for easy access and tracking.

Provides a structured system for logging safeguarding issues and tracking resolutions.

ECCO includes tools for managing resources like staff, equipment, and other essentials within an organization.

Allows users to create custom reports tailored to the specific needs and KPIs of their organization.