About Eclipse AI
Eclipse AI is a platform software from Eclipse AI that unifies and analyzes the omnichannel voice-of-customer data to provide actionable intelligence for driving retention. It combines features such as unifying customer feedback in one platform, discovering key trends and opportunities, and getting AI-powered insights to improve customer use so businesses can make data-driven decisions. The platform allows users to interactively analyze customer feedback, leading to a clearer understanding of customer needs and preferences. Furthermore, it showcases success stories that demonstrate its effectiveness in various scenarios. Key capabilities: unify customer data find trends AI-powered insights analyze customer feedback drive retention Best for: businesses that need to effectively manage and utilize customer feedback data.
Eclipse AI Details
Eclipse AI's In-App Market Place
Does Eclipse AI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- 1. It offers seamless implementation and quick data readiness.
- 2. The tool provides a centralized view of data across all brands and locations with flexible filtering options.
- 3. It aggregates data from diverse sources like NPS surveys, Google My Business, Trustpilot, and call centers.
- 4. The software delivers rapid data analytics.
- 1. The licensing model requires an additional license purchase for each user within the organization.
Eclipse AI's Support Options
Contact
+61 400396726