ECode FX logo

ECode FX

by ECode FX
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorECode FX
Year launchedN/A
StatusActive
LocationTampa, USA
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About ECode FX

ECode FX is an all-in-one field service management software for home service businesses like plumbing, HVAC, and restoration. It helps companies capture leads, schedule jobs, create estimates, manage invoicing, and collect payments.

ECode FX is an all-in-one field service management (FSM) platform designed for home-service businesses such as plumbing, HVAC, restoration, water mitigation, mold remediation and roofing companies. Its primary purpose is to centralize lead management, scheduling, dispatching, estimating, job management, invoicing, payments, customer follow-up and reputation management in one system. Key features include automated lead capture from calls, web forms and referrals, 10-second missed-call text-back, CRM, drag-and-drop scheduling, live GPS dispatch, Good/Better/Best estimates, field invoicing, card and ACH payments, automated estimate reminders, review requests, re-engagement campaigns, before/after photos, checklists, digital signatures, time tracking, live technician maps and revenue/lead-source analytics. The interface is organized around operational dashboards showing today's jobs, revenue, leads, close rates and upcoming work, while the field workflow lets technicians manage documentation and payments from the job site. ECode FX emphasizes automation and speed, including dispatching the nearest technician to emergencies and same-day payment collection, with the website claiming a 94% same-day collection rate. The platform also aims to replace separate CRM, scheduling, estimating, invoicing and review-management tools, potentially reducing software fragmentation.

Pros & Cons

Pros
  • Provides an all-in-one platform combining CRM, scheduling, invoicing, and payments.
  • Features a dedicated mobile app for iOS and Android with offline functionality for field technicians.
  • Includes industry-specific workflows for trades like plumbing, HVAC, and restoration.
  • Automates lead capture with features like missed-call text-back.
  • Allows for creating and sending multi-option estimates directly from the field.
Cons
  • Pricing is not publicly available and requires booking a demo.
  • The platform does not appear to have a free trial or free tier mentioned.
  • No integrations with third-party software are listed on the website.

Features

Key features

Online Booking

Allows customers to book jobs 24/7 directly from the company's website, with configurable lead times and service availability.

Job Scheduling & Dispatching

Features a drag-and-drop dispatch board to assign and dispatch teams to jobs.

Mobile App

Provides technicians with a mobile app for iOS and Android to view schedules, access customer history, create estimates, and collect payments in the field.

Estimates & Proposals

Enables technicians to build and send multi-option (Good/Better/Best) estimates from the field for customer approval via e-signature.

Invoicing & Payments

Automates the invoicing process and allows for instant payment collection via credit card or ACH upon job completion.

Additional features

Mobile Invoicing & Payment Processing

Issues invoices from the job site and processes payment collections immediately via card or ACH.

Automated Customer Follow-Up & Re-engagement

Runs automated text and email campaigns for estimate follow-up reminders and customer re-engagement.

Automated Review Generation

Requests Google customer reviews automatically after job completion to improve online ratings.

Field Documentation & Media Capture

Records before and after photos, digital checklists, timestamps, and customer signatures on every job.

Real-Time Reporting & Business Analytics

Tracks operational metrics such as total revenue, estimate close rates, marketing channel ROI, and individual technician performance.

Employee Time Tracking

Provides integrated tools to track time and monitor labor hours for field staff.

Drag-and-Drop Scheduling

Simplifies job assignments across team schedules using a visual drag-and-drop calendar.

Live GPS Dispatch & Technician Tracking

Tracks technician locations on a real-time map to facilitate fast emergency dispatching.

Field Estimates & Multi-Option Proposals

Creates and sends multi-option (Good/Better/Best) estimates from the field with digital customer authorization capabilities.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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