ECode FX logo

ECode FX

by ECode FX
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Quick facts
VendorECode FX
Year launchedN/A
StatusActive
LocationN/A
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About ECode FX

ECode FX is an all-in-one field service management software for home service businesses like plumbing, HVAC, and restoration. It helps companies capture leads, schedule jobs, create estimates, manage invoicing, and collect payments.

ECode FX is a comprehensive field service management platform designed specifically for home service businesses, including plumbing, HVAC, restoration, and general contracting. The software consolidates CRM, scheduling, dispatching, estimating, invoicing, and payments into a single system, aiming to replace the need for multiple disconnected tools. Key features include a 24/7 online booking widget for websites, a drag-and-drop dispatch board, and a robust mobile app for technicians. The app allows field staff to access job details, customer history, create multi-option proposals, and collect payments on-site. ECode FX emphasizes automation, with features like missed-call text-back and automated follow-ups to improve lead capture and conversion. The platform does not publicly list pricing, requiring interested businesses to book a demo for a quote. Support is available via phone and email during business hours.

Pros & Cons

Pros
  • Provides an all-in-one platform combining CRM, scheduling, invoicing, and payments.
  • Features a dedicated mobile app for iOS and Android with offline functionality for field technicians.
  • Includes industry-specific workflows for trades like plumbing, HVAC, and restoration.
  • Automates lead capture with features like missed-call text-back.
  • Allows for creating and sending multi-option estimates directly from the field.
Cons
  • Pricing is not publicly available and requires booking a demo.
  • The platform does not appear to have a free trial or free tier mentioned.
  • No integrations with third-party software are listed on the website.

Features

Key features

Online Booking

Allows customers to book jobs 24/7 directly from the company's website, with configurable lead times and service availability.

Job Scheduling & Dispatching

Features a drag-and-drop dispatch board to assign and dispatch teams to jobs.

Mobile App

Provides technicians with a mobile app for iOS and Android to view schedules, access customer history, create estimates, and collect payments in the field.

Estimates & Proposals

Enables technicians to build and send multi-option (Good/Better/Best) estimates from the field for customer approval via e-signature.

Invoicing & Payments

Automates the invoicing process and allows for instant payment collection via credit card or ACH upon job completion.

Lead Capture & Intake

Logs all calls, forms, and referrals, and includes a missed-call text-back feature to engage potential customers.

Reporting & Analytics

Offers dashboards for tracking key metrics like close rate, revenue by source, technician performance, and job profitability.

Additional features

GPS Tracking

Provides real-time fleet tracking to monitor technician locations.

Customer Communication

Keeps customers informed with automated updates and notifications.

Time Tracking

Allows for tracking team hours for payroll and job costing.

Team & Role Management

Provides tools to manage crew members and their permissions within the software.

Photo Documentation

Enforces capture of timestamped and geotagged before-and-after photos for job records.

Offline Mode

The mobile app works in areas without cell signal and syncs data automatically when connectivity is restored.

Reputation Management

Helps businesses build trust by managing online reviews.

Pipeline Dashboard

Visualizes the sales process to help turn leads into sales.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

—
Countries served
1
Interface languages
—
Billing currencies

Interface languages

English

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