eContact

0(0 reviews)

Software Status:N/A

About eContact

EContact is a cloud communication and campaign platform that combines appointment reminders, SMS marketing, and surveys. Organizations can send automated reminders, run outreach campaigns, and collect feedback through SMS or email channels. The system is designed to improve customer engagement and satisfaction while keeping communications centralized. It supports multi channel messaging workflows and reporting to track response rates. Key capabilities: Appointment reminders by SMS or email Campaign management and marketing automation SMS surveys and feedback collection Unified communication workflows Engagement and response reporting Best for: Organizations running reminder and survey campaigns.

eContact Details

Vendor

SkyCreek

Year Launched

Location

Unify - eContact headquarters is located at 915 NW 1st Ave Suite 300, Miami, FL 33136, United States.

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries.

Languages

English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Chinese, Japanese, Korean

Users

Marketing Manager, Sales Representative, Customer Support Specialist, Business Owner

Industries Served

Healthcare, Education, Finance, Retail

eContact's In-App Market Place

Does eContact have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), HKD (HK$), SGD (S$)

Pros & Cons

Provides a centralized platform for managing appointments, campaigns, and customer interactions
Offers cloud-based communication capabilities for seamless access from anywhere
Improves customer engagement through personalized interactions and targeted messaging
Enhances customer experience by automating marketing tasks and streamlining communications
Increases customer satisfaction by delivering relevant content and timely reminders
Facilitates email marketing campaigns and tracks performance metrics for optimization
Streamlines marketing automation processes for increased efficiency and effectiveness
Supports unified communications for a cohesive and consistent customer experience
Enables SMS marketing campaigns for reaching customers directly on their mobile devices
Conducts SMS surveys to gather valuable feedback and insights from customers.