About ECP CRM
ECP CRM is a customer relationship management software from Extended Care Professional, LLC designed for assisted living and senior living facilities. It provides features such as Capture Leads, Grow Occupancy, and Move In Happy Residents so communities can find the right residents and improve their census rates. Additionally, it allows integration with other ECP tools to simplify operations. The platform supports effective marketing and lead tracking, helping communities to increase their bottom line. ECP CRM is designed to be user-friendly and cater specifically to the needs of senior living facilities. Key capabilities: Capture Leads Grow Occupancy Move In Happy Residents Integration with ECP User-friendly interface Best for: senior living administrators that need to improve lead management and occupancy rates.
ECP CRM Details
ECP CRM's In-App Market Place
Does ECP CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), CHF (CHF), JPY (¥), CNY (¥), INR (₹), SGD (S$), HKD (HK$), MXN (Mex$), BRL (R$), RUB (₽)
Pros & Cons
- Centralizes resident health records, care plans, and assessments, giving caregivers real-time access to critical information
- Streamlines medication management with eMAR, reducing errors and enhancing compliance
- Automates billing processes, tracks payments, and improves financial transparency for assisted living communities
- Integrates CRM tools to manage leads, automate marketing, and coordinate resident admissions efficiently
- Provides digital signatures and document uploads for move-ins, simplifying the admissions process
- The executive menu mirrors the admin menu, which can cause confusion in navigation
- Learning all features can be time-consuming for new staff or administrators
- Implementation may encounter minor bugs or quirks that require workarounds
- Help files and support resources may occasionally be outdated
- Some users find small usability issues or interface inconsistencies in daily operations