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About eCW

ECW is an electronic health record (EHR) software from eClinicalWorks that supports healthcare practices in managing patient information and improving engagement. It combines patient self-scheduling, telehealth services, and secure messaging to help practices grow and maintain their operations. eCW's AI-powered features contribute to a first-pass acceptance rate of 98% or higher, ensuring efficient claim processing. Additionally, the platform offers a customer portal and hospital management solutions tailored to various healthcare specialties. Key capabilities: Patient self-scheduling Telehealth Secure messaging Electronic health records Hospital management solution Best for: healthcare providers that need a comprehensive solution for patient management and communication.

eCW Details

Vendor
eClinicalWorks
Year Launched
Location
New Delhi, India
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, Portuguese, French, German, Italian, Dutch, Russian, Chinese, Japanese, Korean.
Users
Physicians, Nurses, Medical Assistants, Office Managers, Billing Specialists, Administrators.
Industries Served
Healthcare, Education, Finance, Retail, Government, Manufacturing, Legal, Hospitality, Nonprofit
Tags
Digital Workplace, eClinicalWorks

eCW's In-App Market Place

Does eCW have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

15

Mini Apps

1. eClinicalMessenger: A communication add-on that allows users to securely message patients

manage appointments

and send reminders directly from the eCW platform.

2. eClinicalTouch: A mobile app add-on that allows users to access the eCW platform from their smartphones or tablets

making it easy to manage patient information on the go.

3. eClinicalWorks Analytics: A data analysis add-on that provides users with tools to track key performance indicators

identify trends

and improve decision-making within their healthcare practice.

4. eClinicalWorks Patient Portal: An add-on that enables patients to schedule appointments

view test results

and communicate with their healthcare providers online

streamlining the patient experience and improving engagement.

5. eClinicalWorks Revenue Cycle Management: An add-on that helps healthcare providers optimize their billing processes

improve revenue collection

and streamline financial workflows within the eCW platform.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥)

Pros & Cons

  • Customizable templates for different specialties and workflows
  • Seamless integration with ePrescribing, labs, imaging, and other third-party applications
  • Real-time access to patient records, scheduling, and billing information
  • Advanced reporting and analytics capabilities for tracking performance and outcomes
  • Mobile access for providers to view patient information and input notes on-the-go
  • Steep learning curve for new users
  • Limited customization options for specific practice needs
  • Inconsistent customer support and response times
  • System glitches and bugs impact productivity
  • Lack of integration with other third-party systems
  • High cost for upgrades and additional features

eCW's Alternatives