Edge logo

Edge

by Edge · Since 2019
No reviews yet
Active1+ countriesCloud
Quick facts
VendorEdge
Year launched2019
StatusActive
LocationUnited States
Countries served1+
Languages1
Integrations28+
Free tierN/A
Free trialN/A
Contact salesN/A

About Edge

Edge is a growth software platform from Edge that helps franchise and service brands increase their online reputation and customer growth with Google Reviews. It combines employee-driven growth strategies, incentive programs, and automated reviews, so businesses can effectively manage customer feedback and improve their online presence. Edge’s platform utilizes Point of Sale (POS) integrations to automatically gather reviews from customers, simplifying the process for franchise owners. Additionally, it provides insights into customer satisfaction and engagement, enabling brands to make data-driven decisions. Key capabilities: employee-driven growth automated review collection POS integration customer feedback insights online reputation management Best for: franchise and service brands that need to improve their customer growth and reputation management.

Edge is a reputation management software designed to streamline and enhance the management of customer interactions and sales processes. Developed by Edge Technologies, this software aims to cater to a broad spectrum of industries, including Aesthetics & Beauty, Exercise & Fitness, Personal Care & Wellness, Auto Repair & Service, Home Services. Its core functionality revolves around robust contact management, sales automation, and business intelligence, making it a valuable tool for organizations looking to optimize their customer engagement and operational efficiency. One of the standout features of Edge is its user-friendly interface, which simplifies the complexities often associated with CRM systems. The software offers a suite of tools that enable users to manage contacts, track leads, and forecast sales with ease. Its sales automation capabilities are particularly noteworthy, as they allow businesses to automate repetitive tasks, such as follow-up emails and task assignments, freeing up time for more strategic activities. The analytics and reporting features provide actionable insights into sales performance and customer behavior, helping organizations make informed decisions and refine their strategies.

Pros & Cons

Pros
  • Appreciates both business owners and employees.
  • Easy connection with customer support, sales, and other departments.
  • Members can leave reviews at their convenience.
  • Fast and efficient service.
  • Seamless integration with POS systems
Cons
  • Difficulty for elderly guests to leave reviews due to account sign-in requirement.
  • No way to differentiate between employees with the same name at the same location

Features

Key features

Contact Management
Sales Automation
Analytics and Reporting
Customer Support Tools
Marketing Automation

Additional features

Contact Management
Lead Tracking
Sales Forecasting
Email Marketing
Task Management
Reporting
Analytics

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

US and Canada

Interface languages

English.

Billing currencies

🇺🇸USD

No reviews yet

Be the first to drop a review

Alternatives to Edge

eZReview logo

eZReview

EZReview is a document review software from LexisNexis that supports legal professionals in managing document…

R

Review Wave

Review Wave is a patient engagement software from Review Wave that supports the growth of…

RepuGen logo

RepuGen

RepuGen is a healthcare reputation management software from RepuGen that helps doctors, medical organizations, hospitals,…

G

Grab Your Reviews

Grab the Reviews is a review management platform from Grab the Reviews - Feedbackz that…

Review Loops logo

Review Loops

Review Loops is a review management software from Reviewshake that helps businesses manage customer feedback…

Review Analytics logo

Review Analytics

Review Analytics is a review analysis software/platform from Review Analytics that helps find actionable insights…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with Edge

Compare any two tools →
eZReview logo
eZReview
Reputation Management
0.0
R
Review Wave
Reputation Management
0.0
RepuGen logo
RepuGen
Reputation Management
0.0
G
Grab Your Reviews
Reputation Management
0.0