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Software Status:Active

About Edge

Edge is a growth software platform from Edge that helps franchise and service brands increase their online reputation and customer growth with Google Reviews. It combines employee-driven growth strategies, incentive programs, and automated reviews, so businesses can effectively manage customer feedback and improve their online presence. Edge’s platform utilizes Point of Sale (POS) integrations to automatically gather reviews from customers, simplifying the process for franchise owners. Additionally, it provides insights into customer satisfaction and engagement, enabling brands to make data-driven decisions. Key capabilities: employee-driven growth automated review collection POS integration customer feedback insights online reputation management Best for: franchise and service brands that need to improve their customer growth and reputation management.

Edge Details

Vendor
Edge
Year Launched
2019
Location
United States
Deployment
cloud
Training Options
demo
Countries Served
US and Canada
Languages
English.
Users
Service-based brands and franchises who want to turn customer feedback into powerful online marketing, while also generating increased productivity through employee incentives.
Industries Served
Retail, healthcare, education, and financial services.
Tags
Reputation Management, CRM, Customer Management, Sales Automation, Business Intelligence, Marketing Automation.

Edge's In-App Market Place

Does Edge have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($

Pros & Cons

  • Appreciates both business owners and employees.
  • Easy connection with customer support, sales, and other departments.
  • Members can leave reviews at their convenience.
  • Fast and efficient service.
  • Seamless integration with POS systems
  • Difficulty for elderly guests to leave reviews due to account sign-in requirement.
  • No way to differentiate between employees with the same name at the same location

Edge's Support Options

Edge's Alternatives