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Seerus

by Seerus
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Quick facts
VendorSeerus
Year launchedN/A
StatusActive
Locationrue Marie-Henriette, 6 - 5000 Namur (Belgium)
Countries servedN/A
Languages3
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesYES

About Seerus

Seerus is a customer experience management platform. It allows businesses to monitor, improve, and publish customer satisfaction through surveys and analysis.

Seerus is a customer experience management platform designed to help businesses monitor, improve, and showcase customer satisfaction. The core of the product revolves around creating and distributing market analysis surveys to a target audience. It provides tools to analyze results and track metrics like the Net Promoter Score (NPS) over time. A key aspect of Seerus is its industry-specific approach, offering a customized review manager and personalized support from experts in the user's sector. The platform operates on a credit-based system for ordering market analyses, where credits can be earned by participating in other surveys or purchased directly. The company is based in Namur, Belgium. While a free trial is mentioned, detailed pricing plans are not publicly available on the provided pages.

Pros & Cons

Pros
  • Offers a customer experience platform tailored to specific industries.
  • Provides personalized support and follow-up from experts in the user's sector.
  • Allows users to monitor and improve their Net Promoter Score (NPS).
  • A free trial is available for new users to test the platform.
Cons
  • The pricing model is based on 'credits' which may be confusing for some users.
  • Detailed pricing plans and tiers are not publicly listed.
  • The website does not list any specific software integrations.

Features

Key features

Customer Satisfaction Monitoring

Track and analyze customer feedback to improve services.

Customized Review Management

Offers a review manager tailored to specific industry needs.

Market Analysis Creation

Users can create and distribute market analysis surveys.

Personalized Support

Provides support and follow-up from an expert in the user's sector.

Net Promoter Score (NPS) Tracking

Monitor the evolution of your NPS over time.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
3
Interface languages
Billing currencies

Interface languages

EnglishFrenchDutch

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