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Efisend

by Efidem · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorEfidem
Year launched2011
StatusActive
Location3 Rue de Téhéran, 75008 Paris, France
Countries servedGlobal
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About Efisend

Efisend is a digital communication platform from Efidem that provides a secure way for organizations to manage their messaging needs. It includes features such as customized templates, real-time analytics, and automated notifications so users can efficiently engage with their audiences. This platform allows for personalized communication and data-driven insights, which help organizations improve their outreach strategies. Efisend supports various communication channels, ensuring broad reach and adaptability. Key capabilities: customized templates real-time analytics automated notifications multi-channel support user management Best for: businesses and organizations that need to communicate effectively with their customers or stakeholders.

Efisend, developed by Efidem, is a marketing platform designed to give businesses a straightforward yet powerful way to manage their communication strategies through both email and SMS. Its primary strength lies in offering these two essential channels in one place, allowing companies to balance the depth and personalization of email with the immediacy and high open rates of SMS. This dual-channel approach makes it especially useful for businesses that want to ensure their messages reach audiences quickly while also having the option to deliver detailed content when needed. The platform is presented as an all-in-one solution for newsletters, promotions, notifications, product updates, prospecting campaigns, and even transactional messages like invoices and payment reminders. With this versatility, Efisend positions itself as more than just a marketing tool—it’s a communication hub designed to enhance efficiency and customer engagement. Ease of use is another core element of Efisend. The campaign creation process is described as a simple three-step workflow: add contacts, create the campaign, and track results.

Pros & Cons

What users like
  • +Free test account with 500 emails & 10 SMS/month
  • +No credit card required to get started
  • +Multi-channel communication: email, SMS, and digital postal mail
  • +Simple 3-step campaign creation process
  • +Real-time tracking of campaign performance
  • +Personalization features to boost engagement and conversions
What users flag
  • Limited free tier (500 emails & 10 SMS/month)
  • No pricing details for paid plans publicly listed
  • SMS volume may be insufficient for larger campaigns
  • Platform language and support may be primarily French
  • No mention of advanced segmentation or A/B testing features
  • No mobile app or desktop client mentioned

Features

Key features

Multi-channel Marketing
Combines email and SMS marketing in a single platform.
Simple 3-Step Campaign Creation
Simplifies the process of creating and sending campaigns to optimize a user's time.
Fast and Personalized Communication
Allows for sending quick SMS messages for loyalty and detailed, personalized emails for engagement and sales.
Dedicated Support
Provides a two-hour response time for all support requests via email.
GDPR Compliance and Data Privacy
Guarantees that user data is confidential and not sold, with all services compliant with GDPR.
100% French
All development, teams, and infrastructure are located and hosted in France.

Additional features

Email Marketing
Allows users to manage and track email campaigns like newsletters, notifications, and prospecting emails.
SMS Marketing
Enables sending short, concise SMS messages for quick communication and customer loyalty.
Multi-Channel Platform
Combines email and SMS marketing into one unified platform.
Campaign Creation System
Features a simple, three-step process to set up campaigns.
Contact Management
Allows users to import lists of prospects and customers.
Mass Sending
Supports sending mass emails or SMS messages to selected contacts.
Campaign Tracking
Provides the ability to monitor the results of sent mailings.
Promotional Messaging
Enables sending promotions and special offers.
Product/Event Updates
Can be used to inform customers about new products or events.
Invoice Delivery and Reminders
Capable of sending invoices and payment reminders to clients.
Personalization
Supports sending personalized and relevant messages.
Quick Support
Guarantees a two-hour response time for all email support requests.
New Customer Onboarding
Provides assistance to new clients to get them started on the platform.
GDPR Compliance
The service adheres to GDPR regulations.
Data Confidentiality
Ensures user data is not sold or used by Efisend.
Local Infrastructure
The team, infrastructure, and applications are developed and hosted entirely in France.
API
Offers an API for integration.
White Label/Reseller Program
Has options for resellers and white-label partnerships.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
9
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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