About Eloquant
Eloquant is a cloud-based software platform from ELOQUANT for managing customer relationships in contact centers. It combines quality and security features, support, and a client portal so organizations can effectively handle customer interactions. Eloquant's solutions are designed to improve the overall customer use by providing tools that ensure effective communication and feedback management. With comprehensive certifications, the platform is tailored to meet the diverse needs of various contact centers. Key capabilities: quality and security support client portal customer feedback management compliance certifications Best for: contact center managers that need to improve customer relationship management.
Eloquant Details
Eloquant's In-App Market Place
Does Eloquant have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), CNY (¥), HKD (HK$), KRW (₩)
Pros & Cons
- Multi-Channel Interaction Management: Simplifies customer interactions across various platforms.
- Real-Time Feedback Collection: Enables immediate insights into customer satisfaction.
- Expert Support: Access to knowledgeable staff for assistance.
- Data Security: ISO27001 certification ensures compliance and data protection.
- Resource Availability: Offers educational resources to improve customer experience.
- Limited Information on Integrations: Lack of specific details may hinder integration capabilities.
- Language Limitations: Primarily available in French and English, which may limit accessibility for non-speakers.
- Unspecified Pricing: Lack of transparent pricing options can deter potential customers.
- Potential Complexity: The breadth of features might be overwhelming for smaller businesses.
- Vague Deployment Options: Not explicitly stated whether it's cloud-based or on-premise.
Eloquant's Support Options
Contact
0805 301 100