About Email Tracking for Zendesk

Email Tracking for Zendesk is a tracking software from GrowthDot that supports sales and support activities. It provides accurate read receipts, analyzes link clicks from tickets, and tracks email opens so users can better understand customer engagement. This tool is designed for organizations using Zendesk, enabling them to gain insights into email performance to improve communication effectiveness. With support for multiple languages including English, French, German, Spanish, and Portuguese, Email Tracking for Zendesk caters to a diverse global user base. Key capabilities: track email opens receive read receipts analyze link clicks multilingual support access to a help center Best for: businesses that need to monitor email interactions within their customer support and sales processes.

Email Tracking for Zendesk Details

Vendor
GrowthDot
Year Launched
2016
Location
46003 Ukraine, Ternopil Sichovyh striltsiv, 2
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, German, Spanish, Portuguese, Dutch, Italian, Japanese, Korean, Russian, Chinese
Users
Admins, Sales teams, Customer support agents
Industries Served
Educational, Healthcare, Retail, Media, Manufacture FINANCIAL
Tags
Email Tracking, Zendesk

Email Tracking for Zendesk's In-App Market Place

Does Email Tracking for Zendesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), MXN (Mex$)

Pros & Cons

  • Provides real-time, precise email open tracking data instantly.
  • Boosts customer engagement and agent productivity immediately.
  • Includes link tracking and agent performance comparison tools.
  • Complies with GDPR and guarantees private data security.
  • Offers a user-friendly interface and seamless integration with Zendesk.
  • Most advanced features require the more expensive Pro plan.
  • Tracking duration is limited to 10 days on the Lite plan.
  • Custom field filtering is restricted on the cheaper plan.
  • The application requires a per-agent monthly fee to use.
  • Requires setup of triggers and access to Zendesk Support instance.

Email Tracking for Zendesk's Support Options

Email Tracking for Zendesk's Alternatives