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About Emojics

Emojics is a customer feedback platform from Emojics that lets users survey every channel and automate feedback flows. It combines multiple feedback source integration, human live chat support, and unified insights so organizations can capture, analyze, and act on customer feedback effectively. Emojics helps teams turn feedback into actionable insights, allowing for a structured response to user issues across channels. This platform supports comprehensive customer feedback programs, ensuring that all insights are centralized and accessible. Key capabilities: feedback source integration human live chat support automated feedback flows multi-channel surveying actionable insights Best for: organizations that need to gather and analyze customer feedback across various platforms.

Emojics Details

Vendor
Emojics
Year Launched
2013
Location
ulica Przyrynek 14 Warsaw, MA 00-219, PL
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Customer feedback collection, Product management, User research, Customer experience enhancement, Market research
Industries Served
SaaS, Apps, E-commerce, Healthcare, Financial Services, Retail
Tags
Customer Feedback, NPS, CSAT, Surveys, Feedback Widgets, User Research, Analytics

Emojics's In-App Market Place

Does Emojics have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), PHP (₱)

Pros & Cons

  • Instant, real-time user feedback
  • Unique emoji-based feedback that boosts response rates
  • Easy integration and setup on websites
  • Responsive and works on all devices
  • Multiple widget options available
  • Powerful analytics dashboard for insights and reporting
  • Helps generate leads and grow subscriber lists
  • Fun, interactive, and less rigid than traditional feedback forms
  • Ability to upload custom emojis (improved over time)
  • Non-intrusive and visually pleasing widget design
  • Cannot trigger widgets based on specific user actions (e.g., cart abandonment)
  • Limited emoji customization in earlier versions (improving)
  • May not work properly with some platforms like WordPress for certain users
  • Requires strategic placement to avoid covering important content

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