Enterprise Feedback Management

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About Enterprise Feedback Management

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Enterprise Feedback Management Details

Vendor

Questback

Year Launched

Location

New York, NY 10001

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Dutch, Danish, Swedish, Norwegian, Finnish, Russian, Portuguese, Chinese, Japanese, Korean, Turkish, Polish, Hungarian, Czech, Slovak

Users

Manager, Supervisor, Team Leader, Analyst, Customer Service Representative

Industries Served

Healthcare, Education, Finance, Retail

Enterprise Feedback Management's In-App Market Place

Does Enterprise Feedback Management have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

1. SurveyMonkey: Integration with SurveyMonkey allows users to easily create and distribute surveys for collecting feedback from customers and analyzing responses.

2. Zendesk: Seamless integration with Zendesk allows users to manage customer feedback and support tickets in one centralized platform

improving customer satisfaction and response times.

3. Salesforce: Integration with Salesforce enables users to track customer feedback and responses within their CRM system

allowing for better customer engagement and personalized interactions.

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$)

Pros & Cons

Provides a comprehensive view of customer feedback through various channels
Helps improve customer experience and satisfaction by analyzing feedback data
Allows for real-time monitoring and tracking of customer satisfaction
Easily customizable to meet the needs of different industries and organizations
Enables organizations to identify trends and make data-driven decisions for improving customer service.