Ervaringwijzer logo

Ervaringwijzer

by Ervaringwijzer
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Quick facts
VendorErvaringwijzer
Year launchedN/A
StatusActive
LocationN/A
Countries servedN/A
Languages6
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Ervaringwijzer

A research platform for organizations to create, manage, and analyze surveys.

Ervaringwijzer is a Dutch research and survey platform designed to help organizations, particularly in the public and healthcare sectors, conduct efficient and effective research. The platform allows users to create, distribute, and analyze surveys for various purposes, including client experience (Wmo), youth care (Jeugdwet), employee satisfaction (MTO), and patient-reported experience measures (PREM). Key strengths include its multi-channel distribution capabilities, supporting both online (email, SMS) and offline (letter, tablet) methods, and extensive language support for reaching diverse audiences. The platform emphasizes achieving high response rates through personalization and automated reminders. While the website does not publish pricing, it highlights its API for integration and automation. Ervaringwijzer positions itself as a user-friendly tool backed by expert support, enabling organizations to manage mandatory research, ensure compliance, and gain actionable insights without relying on expensive external agencies.

Pros & Cons

Pros
  • Supports both online and offline survey distribution channels to reach diverse audiences.
  • Offers multi-language capabilities, including translations for languages like Arabic, Turkish, and Somali.
  • Provides an API for automating survey invitations and data retrieval.
  • Features tools designed to maximize response rates, such as personalization and automatic reminders.
  • Backed by personal support from research experts.
Cons
  • Pricing information is not publicly available and requires booking a demo.
  • The platform and documentation are primarily in Dutch, which may be a barrier for non-Dutch speakers.

Features

Key features

Multi-Channel Distribution

Send surveys via digital methods like email, SMS, and WhatsApp, or offline channels such as letters and on-site tablets.

Personalization and Branding

Customize surveys with your organization's logo and branding, and tailor them to specific target groups.

Multi-Language Support

Create questionnaires in various languages, including Dutch, English, French, Turkish, Arabic, and Somali, with translation capabilities.

High Response Rate Tools

Increase survey participation with features like a response predictor, personalization, and automated reminders.

Structured Research Management

Manage both one-time and continuous, multi-year research projects within a structured organizational schema.

API Integration

Automate workflows by integrating with existing systems to send invitations and retrieve results automatically.

Additional features

Template Library

Build surveys from scratch or use pre-built templates for various research types like client experience, employee satisfaction, and PREM.

User Roles and Permissions

Grant access to team members with different roles, such as administrator or user, for collaborative research management.

Anonymous Surveys

Conduct anonymous research to encourage honest feedback, with the ability to filter results afterward.

Continuous Monitoring

Receive ongoing updates and signals about your research to track progress and make adjustments as needed.

Data-driven Predictions

Use data from previous studies to predict the results of new surveys.

Expert Support

Access personal support and guidance from research experts to help design and execute effective studies.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
6
Interface languages
Billing currencies

Interface languages

DutchEnglishFrenchTurkishArabicSomali

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