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eServ

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Software Status:Active

About eServ

EServ is a service management software from Yokogawa that provides solutions for managing service operations in industrial environments. It includes features for tracking service requests, managing maintenance schedules, and reporting on service performance so organizations can effectively monitor and improve their service delivery. eServ allows users to configure workflows according to their specific operational needs and offers integration capabilities with other Yokogawa systems for simplified data flow. Key capabilities: service request management maintenance scheduling performance reporting workflow customization system integration Best for: industrial organizations that need to manage and improve their service operations effectively.

eServ Details

Vendor
Yokogawa
Year Launched
1915
Location
9-32, Nakacho 2-chome, Musashino-shi, Tokyo, 180-8750, JP
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Russian
Users
Oil, oil and gas stockpiling, chemicals, pharmaceuticals, glass, steel, paper, metals, railroad, automobiles, logistics and warehousing, public facilities, fiber material, hospitals, resin treatment, medical equipment, water resources and environment, semiconductors, electric equipment, network equipment, engineering service, data centers, electric power (thermal, wind power, biomass), amusement facilities.
Industries Served
Oil, Oil and gas stockpiling, Chemicals, Pharmaceuticals, Glass, Steel, Paper, Metals, Railroad, Automobiles, Logistics and warehousing, Public facilities, Fiber Material, Hospitals, Resin treatment, Medical equipment, Water resources and environment, Semiconductors, Electric equipment, Network equipment, Engineering service, Data centers, Electric power (thermal, wind power, biomass), Amusement facilities.
Tags
CMMS, Asset Management, Maintenance Management, Equipment Tracking, Work Order Management, Task Scheduling, Mobile Application, Reporting, Cloud-based Solution, Industrial Maintenance, Facility Management.

eServ's In-App Market Place

Does eServ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (CA$), CHF (CHF), CNY (¥), SEK (kr), KRW (₩), INR (₹), RUB (₽), TRY (₺), BRL (R$)

Pros & Cons

  • Cloud-based platform reduces infrastructure costs and improves accessibility.
  • Mobile accessibility enables real-time data entry and information retrieval.
  • Comprehensive maintenance management with preventive and breakdown options.
  • Strong reporting and analytics for data-driven maintenance decisions.
  • Integration with "Chatter" enhances team communication.
  • Customizable management hierarchies and ERP integration.
  • Multi-industry applicability and global language/currency support.
  • Robust inventory management for spare parts.
  • Strong focus on preventive maintenance reform.
  • Utilizes the salesforce platform, which is known to be secure.
  • Requires internet access, which could be a limitation in remote areas.
  • Potential complexity due to extensive features may require significant training.
  • Pricing information is not readily available.
  • Information on specific third party integrations other than ERP systems is limited.
  • User experience relies on the Salesforce platform, which may not suit all users.
  • The site provides a lot of general information, but very little information on the actual user interface.

eServ's Support Options

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