About eSputnik
ESputnik is a marketing automation platform from eSputnik that helps businesses manage their customer engagement. It provides email marketing, SMS messaging, and web push notifications so businesses can effectively reach their audience across multiple channels. The platform is designed to facilitate personalized communication and measure campaign performance through detailed analytics. Users can use its capable segmentation tools to target specific customer groups based on behavior and preferences. Key capabilities: email campaigns SMS automation web push notifications customer segmentation performance analytics Best for: marketing teams that need to execute multi-channel campaigns and improve customer interaction.
ESPUTNIK by ESPUTNIK is an email marketing software designed to provide businesses with a robust solution for managing customer communications, driving engagement, and building stronger client relationships. The software’s primary purpose is to streamline the process of creating, automating, and analyzing email campaigns for businesses of all sizes. It stands out with its focus on personalization, automation workflows, omnichannel capabilities, and advanced analytics that allow companies to craft tailored experiences for their audiences. Whether for newsletters, promotional campaigns, or transactional emails, ESPUTNIK aims to give marketers the tools they need to maximize customer retention and conversions. From the user interface perspective, ESPUTNIK offers a modern and intuitive design that makes it easy for both beginners and advanced marketers to navigate. The dashboard is logically structured, with clear access to campaigns, contact lists, reports, and automation flows. Its drag-and-drop editor enables users to design emails quickly without coding knowledge, while still offering HTML editing for those who want greater customization. The platform also provides built-in design templates that can be adapted to reflect brand identity.
Pros & Cons
- +Unifies all customer data and channels.
- +Automates marketing with omnichannel scenarios.
- +Achieves high ROI with product recommendations.
- +Offers a comprehensive set of communication tools.
- +Provides strong support and deep analytics.
- −WhatsApp channel is not yet available.
- −Pricing details aren't transparently displayed.
- −May be complex for very small businesses.
- −Features are sometimes differentiated by business size.
- −Requires data integration for full CDP potential.
Features
Key features
- Omnichannel CDP
- Centralizes customer data from all sources to enable consistent, personalized communication across every channel.
- Omnichannel Scenario Editor
- Allows users to easily create automated marketing workflows across all communication channels in a single visual editor.
- Behavioral Product Recommendations
- Automatically inserts personalized product recommendations into messages and on the website based on real-time customer behavior.
- Extensive Communication Channels
- Supports a wide array of channels including Email, SMS, Web Push, Viber, Telegram, Mobile Push, In-App, and Pop-ups.
- Advanced Segmentation
- Enables deep customer segmentation based on site behavior, message engagement, cart status, and CRM data for hyper-personalization.
- Multilanguage Support
- Allows for sending messages in multiple languages using a single template and scenario to simplify localization.
Additional features
- Omnichannel CDP
- Gathers all customer data and communication channels into one unified system.
- Supports sending personalized mass and trigger email campaigns.
- SMS
- Allows for direct text message communication with customers.
- Web Push
- Sends notifications to users through their web browsers.
- Viber
- Enables communication via the Viber messaging platform.
- Telegram
- Facilitates customer contact through the Telegram messenger app.
- Mobile Push
- Delivers notifications directly to a user's mobile device.
- In-App
- Supports sending messages within a mobile application.
- Pop-ups
- Provides website widgets for lead capture or information display.
- Banner
- Allows the display of promotional or informational banners.
- Recommendations
- Features blocks for personalized product and content recommendations.
- App Inbox
- Provides an in-app message center for communications.
- Listed as a channel that is coming soon.
- Product Recommendations
- Automatically suggests relevant products on the website and in messages.
- Omnichannel Scenario Editor
- Tool for creating automated, multi-step communication flows across channels.
- Adaptive Email Editor
- Drag-n-Drop and HTML editor with 300+ blocks and a product card generator for creating emails.
- Targeted Segmentation
- Collects data on behavior, cart status, and CRM to create highly specific customer groups.
- Real-Time Personalization
- Personalizes every touchpoint based on real-time user behavior for industry leaders.
- Loyalty Programs Support
- Helps manage and utilize loyalty programs for increased sales.
- Individual Promo Codes
- Enables the creation and distribution of unique promotional codes.
- Multilanguage Support
- Enables the use of one template and scenario for communications in different languages.
- Actionable Reports
- Provides deep analytics like RFM, cohort analysis, and reading/conversion reports.
- AMP4EMAIL Support
- Allows interactive elements within emails without redirecting the user to a website.
- Support
- Offers online chat, email, and phone support for integration and ongoing use.
Pricing
Monthly plans
Basic
USD 24
Professional
USD 373
Countries & Languages
Available in
Interface languages
Billing currencies
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About eSputnik
ESputnik is a marketing automation platform from eSputnik that helps businesses manage their customer engagement. It provides email marketing, SMS messaging, and web push notifications so businesses can effectively reach their audience across multiple channels. The platform is designed to facilitate personalized communication and measure campaign performance through detailed analytics. Users can use its capable segmentation tools to target specific customer groups based on behavior and preferences. Key capabilities: email campaigns SMS automation web push notifications customer segmentation performance analytics Best for: marketing teams that need to execute multi-channel campaigns and improve customer interaction.
eSputnik Details
eSputnik's In-App Market Place
Does eSputnik have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Basic
USD 24
Professional
USD 373
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), RUB (₽), INR (₹), BRL (R$)
Pros & Cons
- Unifies all customer data and channels.
- Automates marketing with omnichannel scenarios.
- Achieves high ROI with product recommendations.
- Offers a comprehensive set of communication tools.
- Provides strong support and deep analytics.
- WhatsApp channel is not yet available.
- Pricing details aren't transparently displayed.
- May be complex for very small businesses.
- Features are sometimes differentiated by business size.
- Requires data integration for full CDP potential.
eSputnik's Support Options
Email Address
info@esputnik.comContact
+1 914 495 1740eSputnik's Alternatives
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