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eTermin

by eTermin · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendoreTermin
Year launched2013
StatusActive
LocationMättivor 3, Schwyz, 6430, CH
Countries servedGlobal
Languages2
Integrations22+
Free tier
Free trial
Contact salesYES

About eTermin

ETermin is a scheduling software from eTermin that helps manage appointment bookings effectively. It provides features like calendar integration, automated reminders, and client management to assist businesses in organizing their schedules. The application lets users customize booking forms, track customer interactions, and analyze appointment trends. With these capabilities, businesses can improve their customer use and operational efficiency. eTermin is designed to cater to various industries, enabling service providers to maintain a steady flow of appointments. Key capabilities: calendar synchronization automated notifications client data management reporting and analytics customizable booking options Best for: service providers that need to manage appointments and client interactions efficiently.

eTermin is an exceptional scheduling software that offers businesses an efficient solution for managing appointments and streamlining their booking processes. One of the standout aspects of eTermin is its ability to handle a wide range of scheduling needs, making it suitable for various industries, including healthcare, beauty, fitness, and professional services. The software’s primary strength lies in its online appointment booking feature, which allows clients to book appointments 24/7. This reduces the need for manual bookings, saving time for both staff and clients, and significantly enhancing operational efficiency. The ability to customize booking widgets and integrate them seamlessly into existing websites further elevates the customer experience, offering businesses a tool that can be tailored to their unique needs. eTermin’s automated reminders, sent via SMS or email, ensure that customers are consistently informed about their appointments, helping businesses reduce no-shows. This feature is crucial for sectors like healthcare and beauty, where missed appointments can lead to revenue loss.

Pros & Cons

What users like
  • +Excellent Support and Innovation: The support team is highly responsive and innovative, often implementing user suggestions quickly, sometimes within 48 hours.
  • +Comprehensive Functionality: eTermin offers a wide range of features, making it a versatile tool for various scheduling needs.
  • +User-Friendly Interface: The software is easy to use, even for those without a technical background, and has an intuitive interface.
  • +API Integration: It provides an API for custom developments and integration into existing systems.
  • +Efficient Scheduling: The platform simplifies appointment management, reducing the need for back-and-forth communication.
  • +Consideration of Travel Times: eTermin includes features to account for travel times between appointments, which is a unique and useful addition.
  • +Top Customer Service: Users appreciate the high level of customer service provided.
  • +Customizable Configurations: The tool allows for interesting and complex configuration settings, which can be tailored to specific business needs.
What users flag
  • Complexity for Advanced Use: When fully utilizing its extensive features, the software can become complex and requires the ability to manage it effectively.
  • High Load Times: The front-end and back-end load times can be relatively high, especially with a large number of calendars.
  • User Rights Confusion: Some menu items do not align with user rights, leading to confusing error messages, although this is being addressed gradually.
  • Rudimentary Reporting: The reporting capabilities are considered basic and could be improved.
  • Complex Setup: The initial setup can be complex and time-consuming, particularly for average users, despite the availability of help videos and support.
  • Limited Customization: Customization options for appointment types and reminders are somewhat limited.

Features

Key features

Online Appointment Booking
Allow customers to easily schedule appointments online, 24/7.
Calendar Management
Synchronize appointments across different platforms for a unified view.
Business Management
Organize and manage services, staff, and customer information efficiently.

Additional features

Online Appointment Booking
Allow customers to easily schedule appointments online, 24/7.
Calendar Management
Synchronize appointments across different platforms for a unified view.
Business Management
Organize and manage services, staff, and customer information efficiently.
Customer Relationship Management (CRM)
Track customer interactions, preferences, and history for personalized service.
Marketing and Customer Management
Implement targeted marketing campaigns to attract and retain customers.
Integration Capabilities
Connect eTermin with other business systems for seamless workflow.
User Management
Manage user access and permissions for different team members.
Security and Privacy
Ensure data security and compliance with industry standards.
Analytics and Reporting
Track key performance indicators (KPIs) and generate reports for analysis.
Customization
Tailor the platform to meet specific business needs and workflows.
Support
Access dedicated customer support for assistance and troubleshooting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

EUR 19

Pro

EUR 29

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishGerman

Billing currencies

🇪🇺EUR

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