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Ethicontrol

by Ethicontrol · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorEthicontrol
Year launched2017
StatusActive
LocationTornimäe 5, 2nd Floor, 10145 Tallinn
Countries servedGlobal
Languages13
Integrations
Free tier
Free trial
Contact sales

About Ethicontrol

Ethicontrol is a global ethics and whistleblowing hotline software from Ethicontrol that supports advanced case management and reporting. It includes internal reporting channels, toll-free lines, incident management, case management, and analytics and reporting so organizations can effectively manage whistleblowing concerns. Ethicontrol is designed to serve unlimited users, cases, and reports, making it suitable for both large enterprises and startups. The platform facilitates engagement with whistleblowers while allowing for delegation and monitoring of cases, ensuring a comprehensive compliance approach. Key capabilities: internal reporting channels toll-free lines incident management case management analytics and reporting Best for: organizations that need a reliable solution for managing whistleblowing and compliance frameworks.

Ethicontrol presents itself as a comprehensive, end-to-end whistleblowing management solution, designed to empower organizations to effectively handle ethical reporting and incident investigations. At its core, the platform aims to foster a culture of transparency and accountability by providing secure and accessible channels for individuals to report concerns. The emphasis on anonymity and two-way communication suggests a design philosophy centered on building trust with whistleblowers, a crucial factor in encouraging reporting and gathering accurate information. The diverse intake channels, including a multilingual web portal, chatbot, live chat, and a dedicated toll-free line with a 24/7 in-house contact center, demonstrate a commitment to accessibility and ease of use, catering to a wide range of reporting preferences and linguistic needs. The user experience appears to be a key consideration, with features like the "Feedback Room" and the use of secret codes for anonymous communication designed to streamline the reporting process and ensure confidentiality. While a detailed analysis of the user interface is limited without direct access, the platform's structure and the descriptions of its features suggest an intuitive design.

Pros & Cons

What users like
  • +Comprehensive Compliance Coverage – Adheres to multiple global whistleblowing laws and frameworks.
  • +Multilingual Support – Available in several languages for diverse global businesses.
  • +24/7 Support & Toll-Free Hotlines – Available for whistleblowers and case management.
  • +Automated Workflows & Notifications – Saves time on routine tasks.
  • +Highly Secure and GDPR Compliant – With certifications like ISO 27001 and ISO 27701.
What users flag
  • Pricing May Be High for Small Companies – Starts at €89 per month, which might be a stretch for startups.
  • Customizations May Require Expertise – Some setups may require professional guidance.
  • No App Store for Mini Apps – Does not feature an in-app marketplace for extensions.
  • Focus Primarily on Whistleblowing – Less emphasis on other areas like general compliance.
  • Heavy Focus on Large Enterprises – The system may be more suitable for large corporations than small businesses.

Features

Key features

1. Internal Reporting Channels
Various methods such as web portal, chatbot, and live chat for whistleblowing.
2. Incident and Case Management
Streamlined management and delegation of cases, tracking and assigning responsible managers.
3. Whistleblower Hotline
Dedicated toll-free phone lines with native speakers for various countries.
4. Compliance Frameworks
Covers multiple compliance frameworks like ISO 37002, ISO 37001, and EU Whistleblowing Directive.
5. Anonymous Communication
Secure two-way communication between whistleblowers and investigators.

Additional features

1. Incident Delegation & Deadlines
Assign tasks and set deadlines for case management.
2. Automated Case Notifications
Automated alerts for important case updates and deadlines.
3. Investigation Checklists/Workflows
Predefined templates to ensure consistency in investigations.
4. Multiple Report Types & Analytics
Customizable reports, analytics for case substantiation, investigation duration, etc.
5. Data Security
GDPR-compliant, data stored securely in certified EU data centers.

Pricing

Free trial
Free version
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Monthly plans

Starter

EUR 89

Advanced

EUR 399

Pro

EUR 999

Countries & Languages

Global
Countries served
13
Interface languages
1
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicTurkish

Billing currencies

🇪🇺EUR

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